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The Hear at Home Promise
Our Pinky Promise to You
- Your partner for life – as a locally owned and independent business, you’ll have the confidence that we’ll be here long into the future to be your hearing care partners for life. We’re not a pop-up business that will be gone tomorrow.
- Access to all levels of technology – as an independent business, we will help you to find the right technology for your unique needs through our wide range of partnerships with major manufactures. Unlike many others, you’re not limited to just one manufacturer.
- Honesty and integrity – our 14 year reputation has been built based on always doing the right thing. You’ll benefit from transparency, honesty and the highest levels of integrity.
- Benefit from us helping thousands of local people – with thousands of delighted patients since 2009, you will benefit from partnering with the highest-rated team of hearing care experts in Greater Vancouver that have helped many others to achieve the outcomes that you’re looking for.
Janice Porter
Visiting Jennifer at her new storefront Hearing Clinic was such a positive experience. It is easy to get to, there is parking right out front ... and it is a beautiful, welcoming place. The ambience in the clinic is warm and inviting, and Jennifer has created a very friendly and professional clinic. I am really excited for her as she embarks on the next level ... congrats Jen!
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Sanjay Mehta
I chose Jennifer after I read her reviews online. She is the most patient, caring, and knowledgeable hearing professional I’ve ever met. She fitted my 92 year old mother, after testing her at home. She made extra visits until she was satisfied that my mother was comfortable with the most appropriate hearing aids. And whenever I called her or emailed her with a problem, she responded quickly. Jennifer, thank you. You have a customer for life!
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P L
I went online looking for a hearing aid service that could go to my 95 year old mother’s extended care home. I came across Hear at Home, and they were fantastic! They made the whole process very easy, provided an excellent assessment and plan Including follow up, and recommended the perfect hearing aid solution for my mother’s needs. The pricing was very competitive given the special circumstances. What I appreciated most, was that they made my mother feel very comfortable throughout the process. Highly recommended! Paul Livingston
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Colleen Hawkins
Many thanks to Jennifer who went above and beyond with her customer service! My mother was hospitalized after breaking her hip. She relied on her hearing aids to hear what doctors and physiotherapists were telling her. Unfortunately one of the hearing aids stopped working. I dropped the aid off at the Hear at Home office on a Friday afternoon. The following day Jennifer had fixed it and offered me to pick it up that evening at her home (I couldn't pick it up during office hours), otherwise we would have had to wait til Tuesday. Then on Sunday we were having difficulties getting that hearing aid to stay in her ear. Jennifer had me bring it back to her home Sunday evening to make some adjustments. Its very impressive that Jennifer went out of her way, on her days off, to help my mother in a time of need. Thank you so much, Jennifer, you rock!
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Cherri
Jennifer, was a real life saver when mom lost one of her hearing aids while at the hospital. Jennifer came to mom's bedside, took measurements of mom's ears and ordered a new set of hearing aids. Mom is very happy with both Jennifer and her new hearing aids! After mom returned home, Jennifer visited us at home and checked on mom. Recently, Jennifer visited us again and checked on mom's hearing aids and gave mom another hearing test. While examining mom's ears, Jennifer discovered wax build up, and made the suggestion to see our doctor for an ear flush. We would not of known about the wax, if Jennifer had not examined mom's ears. Jennifer has taken the stress out of both the management of mom's hearing and the maintenance of her hearing aids. We can not thank you enough Jennifer!
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Ruth Brown
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Jennifer thank you for today with Dad. He greatly appreciate’s the care and attention you give him regarding his hearing loss. It’s such an important part of communication and as he ages he is more aware of the impact of the loss of his hearing. What he learned today will make his holiday in Atlanta more enjoyable- thanks 🙏🏽
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Cindi Johnston
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Once again, Jennifer Abbott to the rescue! A damaged hearing aid results in so many issues for my dad - but Jennifer's thoughtful, professional, and speedy help has reminded me how lucky our community is to have such a skilled practitioner in our midst. Thank you Jennifer and Hear at Home - again! Cindi Johnston
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Harry Haley
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I live in Richmond and over the 4 years of using hearing aids I extremely happy with the prompt service that I have received from Hear at Home. I email Hear at Home when I have a question or need help adjusting my hearing aids and I receive replies back the same day answering my questions. Further, I am able to make appointments at convenient locations and times to assist me. In addition, Hear at Home taught me how to use the many features on the hearing aids so I can better utilize them so I can enjoy my activities much more. I will buy my next set of hearing aids from Hear at Home.
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Sara Fox
Jennifer's mobile hearing aid clinic is a fantastic service. My dad lives on Bowen Island, so it was extremely helpful for him to get his new hearing aids without having to travel to the mainland. Jennifer is knowledgable, kind, good-humoured and helpful. She explains the options clearly. We did not feel at all rushed or pressured. We enjoyed the time that Jennifer spent with us, and learned a lot too. My dad is thrilled with his new hearing aid and the improvements it has made to his life. I got my own hearing aids somewhere else - before we knew about Jennifer and Hear At Home. I will certainly be going to Jennifer in the future. Thank you!
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Kit Baker
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Jennifer has always been ready to help..she knows her business very well..and I love her to bits and highly recommend her to anyone. Kit Baker
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