Hear at Home Helps with Social Assistance and Disability Coverage

Hearing instruments and associated repairs and supplies are available under the Employment and Assistance Regulation and Employment and Assistance for Persons with Disabilities Regulation.

People with disabilities may have access to assistive technologies through WorkBC to help find a job, or continue working at their current job, like:

– Assistive devices, equipment, and technology
– Communication and hearing devices
– Ergonomic supports and other personal devices
– Interpreting and captioning services
– Workplace access and modification.

Check out the eligibility criteria and coverage guidelines to find out if and how much help you might be available.

Let Hear at Home Find Out If You Qualify

Hearing care and hearing aids represent a significant investment for which many individuals, especially those on a fixed income, need help. Fortunately, Hear at Home is a registered provider for Social Assistance and Disability benefits and we’re able to help locate financial assistance for hearing instruments and some services, such as repairs and battery replacements, either through the regional health authority or through private service providers.

If you or a loved one might require financial assistance for hearing care or hearing instruments, fill out and submit the adjacent form and one of our patient care specialists will contact you with information regarding your next steps.

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What Local People Say

5 out of 5 stars
Anon
20/02/2023

Thank you very much for yesterday’s presentation.

Karen’s was exhaustive, clear, lively and very interesting. She made me walk again through all the steps and stages of adaptation.

I hope it will bear fruits and help others.

Congratulations to you and to her. Please convey my sincere thanks to Emma for her help to log in. 
5 out of 5 stars
Dani Prem
27/11/2021 - Google

I was so reluctant to get hearing aids. Jennifer actually made it a wonderful experience! She is so knowledgeable and helpful and supportive. Her customer service is above an beyond. She is so accessible and always very helpful with any questions. She is amazing and I highly recommend her to anyone that needs hearing aids or knows anyone who does 
5 out of 5 stars
Patty Lee
27/10/2019 - Google

My Father is 100 years old and in excellent health both physically and mentally, except for his hearing. As a WWII veteran, he qualified for top of the line hearing aids but even so he has struggled with his hearing for the past 5 years. Over the last year he became more and more disengaged as it was too hard for him to hear and it seemed like he just gave up trying. It didn't matter how many times we took him to the ear clinic where he got his hearing aids they kept blaming it on wax. I heard about Jennifer from a good friend and decided to get me and my wife's hearing checked. As we both worked, I thought Jennifer 's mobile in home after work hours service was both easy and... read moreMy Father is 100 years old and in excellent health both physically and mentally, except for his hearing. As a WWII veteran, he qualified for top of the line hearing aids but even so he has struggled with his hearing for the past 5 years. Over the last year he became more and more disengaged as it was too hard for him to hear and it seemed like he just gave up trying. It didn't matter how many times we took him to the ear clinic where he got his hearing aids they kept blaming it on wax. I heard about Jennifer from a good friend and decided to get me and my wife's hearing checked. As we both worked, I thought Jennifer 's mobile in home after work hours service was both easy and convenient for us. She came to our home and tested our hearing. We were within normal range but I still had problems with hearing the TV clearly. Jennifer recommended a few hearing assist devices for me. One was perfect. I no longer blast the TV to hear and my wife doesn't sit covering her ears. I mentioned to Jennifer the issues with my father. She immediately asked me to send a photo of his hearing aids. I did and she knew immediately that the hearing aids he had were not suitable for his wax problem. Jennifer followed up with Veteran's Affairs, found that he was eligible for new hearings aids and recommended a much better brand of hearing aid for my Dad both in general and with his wax issue. She came to his home, tested him, fitted him with the new hearings aids, patiently walked him through the handling of the new ones and had him pretend he was getting ready for bed, getting up in the morning, turning on the TV, all of the things he would need to know how to do on his own with his new hearing aids. Well it's been almost a month and our Dad is back! He can converse with the family again. He doesn't shout but speaks at a normal level both at home and even in a loud restaurant. Don't waste your time and money going to expensive Hearing Aid clinics. Call Jennifer. Not only is she so convenient with in home service, she is an expert and is familiar with the issues and available options related to hearing. She is also not affiliated with one brand so can fit you with what is the best option available for your particular need. Jennifer has ensured our Dad will live a fuller, significantly improved, quality of life and we can talk and socialize with him again and not be frustrated and sad. He says he wants to live till 104 cause he can hear again. Thanks Jennifer for giving us back our Dad. read less 
5 out of 5 stars
Jennifer L
27/10/2021 - Google

I don’t usually write reviews for companies, but I just had to share my experience this time. Jennifer was attentive, efficient and professional. My grandmother lost her hearing aid at her nursing home. Jennifer understood the urgency and got it replaced as soon as possible, by rushing to the home as soon as she got the hearing aid mailed to her. Every step of the way, she took the time to communicate with my family as well as the nursing home staff. She would send me pictures and call me to keep me updated. She also made sure that we were completely satisfied with the product. Jennifer went above and beyond by helping my family manage a very stressful situation. I would recommend her to anyone looking for a hearing aid for themselves or a loved one. 
5 out of 5 stars
D H
18/04/2022 - Google

Jennifer came to our home to test my mother's hearing, gave us a report and helped us assess our options. There was no sales pressure and we later bought a set of hearing aids from Hear at Home. The follow-up service was excellent, including 3 review visits to my mother's care home. It has made a big difference to our ability to communicate with my mom. Highly recommend Hear at Home. 
5 out of 5 stars
Susan Parson
31/08/2022 - Google

Jennifer and her team are absolutely fantastic! The in-home service made everything so easy and comfortable for my father-in-law. Jennifer is so professional and knowledgeable about hearing aids and is very kind and compassionate with her clients. I would highly recommend the team at Hear at Home, you won't be disappointed. 
5 out of 5 stars
A Ladener
19/12/2022 - Google

Jennifer is fabulous and if I could give a dozen stars I would.

A week after my mom arrived from Germany, one of her Signia hearing aid stopped working and left us scrambling trying to find any option to allow mom to take part in all the Christmas experiences. We were so lucky that our first call was to Jennifer at Hear @ Home.

Not only did she squeeze us into her super busy schedule the same day to check on the hearing aid, she also coordinated with the Signia rep to get it replaced under it's international warranty when it was clear that it was broken.

She went above and beyond when she invited us to come in one more time to offer my mom a loaner hearing aid for the holidays.

I am so grateful that Jennifer has been so thoughtful, proactive... read moreJennifer is fabulous and if I could give a dozen stars I would.

A week after my mom arrived from Germany, one of her Signia hearing aid stopped working and left us scrambling trying to find any option to allow mom to take part in all the Christmas experiences. We were so lucky that our first call was to Jennifer at Hear @ Home.

Not only did she squeeze us into her super busy schedule the same day to check on the hearing aid, she also coordinated with the Signia rep to get it replaced under it's international warranty when it was clear that it was broken.

She went above and beyond when she invited us to come in one more time to offer my mom a loaner hearing aid for the holidays.

I am so grateful that Jennifer has been so thoughtful, proactive and kind and ensured that my mom would not miss out.

I will go for my own hearing test in the spring and will send everyone I know into her capable hands.

Jennifer saved our Christmas! read less 
5 out of 5 stars
R Smith
20/02/2023

Hello Karen & Jennifer - short note to thank you both for that very valuable Dementia Tips session on Monday.

It’s only Tuesday and I have already implemented at least two of the tips to great success - such a help to have your insight and practical suggestions to work with our mom’s new reality……….thanks again!!……….. 
5 out of 5 stars
Brian Gibbard
27/01/2022 - Google

In recent years I realized that I had sustained a hearing loss. A profoundly hearing impaired friend suggested I contact Jennifer Abbott at Hear at Home. Jennifer was a delight to deal with. She came to my home , tested me, and gave me a number of options. At no time did I feel she was trying to "sell" me something; rather she was giving me information and leaving decisions up to me. She was patient and and able to answer all my questions. I did purchase hearing aids from Hear at Home and they have worked as she described. Her follow up care was excellent and she was prompt and very careful to follow covid protocols. In sum my experience with Jennifer and Hear at Home exceeded my expectations and I would refer friends to her without hesitation. 
5 out of 5 stars
C Geiss
12/04/2023

Tracey was great, full of very good information, interesting topics. I would certainly attend another talk at Hear at Home. 
5 out of 5 stars
VERA Eccles
27/10/2019 - Google

Jennifer has been helping my Mom with her new hearing aids and she is amazing. Jennifer handles all the questions and queries with humor and patience.She has made this an almost enjoyable experience for my Mom. I would recommend this company to anyone needing a hearing test and new hearing aids. Thank you Jennifer, we couldn't have had a better experience. Vera Eccles 
5 out of 5 stars
Nancy LeBlevec
27/10/2017 - Google

Jennifer was very patient and lovely with my mother. As is the case for most older adults, they refuse to believe they need hearing aids. Jennifer was very adept at explaining not only the necessity but how it impacts other areas in her life. She came back twice to ensure the hearing aid fit properly and when my mom was still having some issues, she kindly switched her to another more comfortable style. I would strongly recommend Jennifer, she is very professional and compassionate with the older population. 
5 out of 5 stars
Harry Haley
27/10/2021 - Google

I was happy to get a call to come in for a hearing check. But I am ecstatic with the new hearing aids. I can hear much better with my new hearing aids. Also, I can listen to my podcast and I can talk on my iPhone through my hearing aids. And I don’t need any extra accessories to do it. The service is outstanding and I do urge others to use Hear-At-Home over the big chain stores! The quality of the hearing aids and service is much superior. 
5 out of 5 stars
Hasti Khaki
27/04/2022 - Google

Jennifer from "Hear At Home" helped one of my family members pick the right hearing aid. Switching to a hearing aid is not an easy journey for most people; however, Jennifer made it very seamless and enjoyable by being attentive, genuine, efficient, and professional. She gave us plenty of time and options to try out numerous hearing aids before making the purchase. We highly recommend Hear at Home since it was one of the best service interactions we've had in many years. Thank you Jennifer! 
5 out of 5 stars
Christopher Williams
09/05/2022 - Google

Jennifer and Hear at Home are exceptional and I would highly recommend her to anyone contemplating hearing aids.

Jennifer is patient, knowledgeable and professional. She takes the time to understand individual needs and to tailor the product to your specific situation. The home visit was a great way to get a hearing test and to have the time to ask questions and make an informed decision. Her follow up was fantastic and she clearly knows her products and the needs of her clientele. She goes the extra mile and more!

In short, beyond just being happy with my purchase, Jennifer and Hear at Home were one of my best consumer experiences in years. I would not hesitate to recommend Jennifer and her company to anyone who feels they, or someone they know, needs hearing assistance. Thanks, Jennifer!

-Christopher Williams 
5 out of 5 stars
Kim Hall
27/10/2019 - Google

Jennifer is caring, knowledgeable, professional and comes to your loved ones home to help them get custom hearing aides and provide services to help them hear and communicate better. She clearly explained to me and my Father that the part of his brain that listens and interprets words was becoming impaired since his ears could not hear the words properly. He, and his friends and family members, were so much happier when we could have a proper conversation with him instead of him just nodding and smiling and pretending to hear us. I would highly recommend Hear at Home to all seniors, especially ones who have trouble getting out of their home. 
5 out of 5 stars
Judy Bjornson
27/10/2021 - Google

Jennifer from" Hear At Home" came to my dear mom's home yesterday to do her hearing test and check her hearing aids. Her expertise, kind nature and superior service was by far the best mom has ever received. Mom is 90 and I have been taking her to all of her appointments for years, I love the fact I don't have to drive her anywhere and she receives such better care in her own home. Thank you so much Jennifer and I will be highly recommending you to all of my clientele. Judy Bjornson 
5 out of 5 stars
Lea Atkinson
27/10/2021 - Google

Jennifer was a most efficient and pleasant professional. She explained all aspects of my mother's new aids clearly and simply. As my mother is 96 that was essential. She never seemed frustrated when mum needed help with putting the aids in (no matter how many times)! She never hurried with the visits and we both felt more confident with their use after each visit. 
5 out of 5 stars
Greg Viger
27/10/2021 - Google

Jennifer & the Hear At Home staff are amazing. The kindness, warmth, sincerity and genuine concern for their clients and family is like I have never witnessed in a business. It is kind of hard to believe until you experience it. Read the other reviews and there is a consistent pattern in the accolades. They go above and beyond to do right for their clients and make it as easy as possible to handle what can sometimes be hard situations. I completely trust them with my parents and can not recommend them enough to care for your loved ones. 
5 out of 5 stars
Darlene Gau
10/11/2022 - Google

2022 Nov 09

Both my husband and I are so pleased with the services we received [exceptional] from Hear at Home. The quality of the hearing aids are excellent as is Jennifer's knowledge of her work. She and all her staff are caring, helpful, friendly people and this attitude came across on our first contact with them: people first-always. And it's been consistent. Trying to make the right choice [like hearing aids] is often not easy but Hear at Home certainly made the experience a pleasant one. Thank you!

And a special thank you must be mentioned to Emma who was my first point of contact. Her warm friendly demeanor in her emails made a big difference for me.

Jennifer's ability to 'hear' and to 'listen' to what is being said is a gift which is helpful to... read more2022 Nov 09

Both my husband and I are so pleased with the services we received [exceptional] from Hear at Home. The quality of the hearing aids are excellent as is Jennifer's knowledge of her work. She and all her staff are caring, helpful, friendly people and this attitude came across on our first contact with them: people first-always. And it's been consistent. Trying to make the right choice [like hearing aids] is often not easy but Hear at Home certainly made the experience a pleasant one. Thank you!

And a special thank you must be mentioned to Emma who was my first point of contact. Her warm friendly demeanor in her emails made a big difference for me.

Jennifer's ability to 'hear' and to 'listen' to what is being said is a gift which is helpful to some of us oldies. So again, thank you. And we wish you every success in your business venture. It's well deserved! read less