Highly Trusted Advanced Hearing Healthcare In Your Home or Ours.

Award-Winning Services That are Trusted by Thousands of Local Families, Care Facilities, Hospitals and Doctors Across Greater Vancouver

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A Personal Message from Founder, Jennifer Abbott, RHIP, CDP

In 2008, while working as a hearing aid practitioner for a reputable local clinic, I identified a big problem.

I had families visiting me that shared their difficulties of bringing loved ones to appointments due to their mobility or health challenges, and how they wished there was a service that could deliver mobile hearing care directly to them.

This made me wonder how a mobile hearing care service could not only make the life of my existing patients more convenient but would also give other local families access to advanced hearing care that may not otherwise receive it.

That’s why, I started ‘Hear at Home’ to deliver advanced mobile hearing care across Greater Vancouver.

Since then, I have had the pleasure of helping thousands of local families to access advanced hearing care without having to take time away from their work, deal with the stresses of travel or drive Mom/Dad across town.

This has resulted in great partnerships with many local care facilities, hospitals and doctors – making ‘Hear at Home’ one of the most trusted and award-winning team of hearing professionals in the Greater Vancouver area.

Jennifer Abbott, RHIP, CDP, founder of Hear At Home Mobile Hearing Clinic

Jennifer Abbott with a senior male patient

In 2022, after much demand for a centralized clinic, we opened the doors to our state of the art clinic with an array of advanced audiological equipment at Delbrook Plaza, Vancouver – ensuring that our award-winning hearing care is now available to everybody, regardless of where you are in your hearing journey.

With simple, fair, and transparent pricing and services, including hearing consultations, hearing aid technology fitting, and hearing aid repair – we ensure that nobody with a hearing challenge, in our community, goes without the professional help they need.

Whether you’re interested in mobile hearing care, or prefer to visit our clinic – we would love to help. Please do not hesitate in reaching out – we’re here to help!

Delivering Award Winning Hearing Care Across Greater Vancouver

Key Services

Comprehensive Hearing Evaluations

Simple, Non-Invasive Yet Comprehensive Hearing Assessments

Although a hearing evaluation is a relatively simple examination, it can be incredibly uncomfortable or distressing if you or a loved one have any form of mobility or communication challenges.

With traditional hearing testing requiring you to enter a sound-booth, promptly respond to beeps/sounds and answer an array of questions – it alienates a lot of people that typically struggle with these types of situations.

With our in-home services, we’re able to work around the needs of the patient to accurately assess your/their hearing without many of the common challenges. All of the equipment is brought with us, and we’re able to patiently work with you/them.

Learn More

Prescription Hearing Aid Technology

Access to All Levels of Hearing Technology to Suit Your Unique Circumstances and Needs

Although many people still believe that hearing aids are the large clunky devices that many of us remember from decades ago, today’s technology is small, discreet yet incredibly powerful.

With features such as Bluetooth connectivity for effortlessly streaming music, audio and the television, to rechargeable batteries that allow you to charge your hearing aids in the same way that you charge your smart phone – they no longer just amplify your hearing, but amplify your life.

With partnerships with all major manufacturers, we’re able to help you or your loved ones to select the appropriate technology based on your unique circumstances, needs and budget.

See the Different Styles

Check your Postal Code

You may be wondering if our mobile services cover your area?

Simply complete this form by entering your postal code and contact details, and we’ll contact you to let you know if we cover your area and what our availability for an in-home visit looks like.

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What Local People Say

5 out of 5 stars
Amina Valimohamed
27/10/2019 - Google


When my elderly father faced the challenges of hearing loss and required hearing aids, we reached out to Hear at Home and received excellent service and care from Jennifer. With a thorough understanding of the challenges my father was going through, given his hearing loss, Jennifer both educated and informed us on the topic. She also provided us with the options best suited for my father to help improve his quality of life. Jennifer’s professionalism and patience were contributing factors in making my dad’s transition to using hearing aids, successful. I would highly recommend Hear at Home. 
5 out of 5 stars
Maureen Hutton
27/10/2021 - Google


I received my new hearing aids this morning and I am so Happy! Having an in-home hearing test and getting fit with hearing aids while sitting in your dining room was so convenient. The service is excellent and Jennifer was so thorough and patiently explained every detail to me. I would highly recommend. 
5 out of 5 stars
Harry Haley
27/10/2021 - Google


I was happy to get a call to come in for a hearing check. But I am ecstatic with the new hearing aids. I can hear much better with my new hearing aids. Also, I can listen to my podcast and I can talk on my iPhone through my hearing aids. And I don’t need any extra accessories to do it. The service is outstanding and I do urge others to use Hear-At-Home over the big chain stores! The quality of the hearing aids and service is much superior. 
5 out of 5 stars
Nancy LeBlevec
27/10/2017 - Google


Jennifer was very patient and lovely with my mother. As is the case for most older adults, they refuse to believe they need hearing aids. Jennifer was very adept at explaining not only the necessity but how it impacts other areas in her life. She came back twice to ensure the hearing aid fit properly and when my mom was still having some issues, she kindly switched her to another more comfortable style. I would strongly recommend Jennifer, she is very professional and compassionate with the older population. 
5 out of 5 stars
Darlene Gau
10/11/2022 - Google


2022 Nov 09

Both my husband and I are so pleased with the services we received [exceptional] from Hear at Home. The quality of the hearing aids are excellent as is Jennifer's knowledge of her work. She and all her staff are caring, helpful, friendly people and this attitude came across on our first contact with them: people first-always. And it's been consistent. Trying to make the right choice [like hearing aids] is often not easy but Hear at Home certainly made the experience a pleasant one. Thank you!



And a special thank you must be mentioned to Emma who was my first point of contact. Her warm friendly demeanor in her emails made a big difference for me.



Jennifer's ability to 'hear' and to 'listen' to what is being said is a gift which is helpful to... read more2022 Nov 09

Both my husband and I are so pleased with the services we received [exceptional] from Hear at Home. The quality of the hearing aids are excellent as is Jennifer's knowledge of her work. She and all her staff are caring, helpful, friendly people and this attitude came across on our first contact with them: people first-always. And it's been consistent. Trying to make the right choice [like hearing aids] is often not easy but Hear at Home certainly made the experience a pleasant one. Thank you!



And a special thank you must be mentioned to Emma who was my first point of contact. Her warm friendly demeanor in her emails made a big difference for me.



Jennifer's ability to 'hear' and to 'listen' to what is being said is a gift which is helpful to some of us oldies. So again, thank you. And we wish you every success in your business venture. It's well deserved! read less 
5 out of 5 stars
C Geiss
12/04/2023


Tracey was great, full of very good information, interesting topics. I would certainly attend another talk at Hear at Home. 
5 out of 5 stars
Laurie MacCallum
27/01/2022 - Google


After years of mom refusing to wear hearing aids, we finally have a pair that are comfortable, easy to wear, and easy to charge. Jennifer was thorough and thoughtful in her recommendation and found us the perfect hearing aids - follow up was very strong as well. We are very satisfied with the service and product. 
5 out of 5 stars
karen Bertini
27/10/2020 - Google


Jennifer was amazing! The personalized in home service was above and beyond. Her caring nature and professionalism is unmatched. She was extremely helpful to my husband who was suffering with tinnitus and hearing loss. I have recommended her to friends and will continue to do so in the future. Sincerely, Karen Bertini 
5 out of 5 stars
Margaret Eldridge
27/04/2022 - Google


Both my husband and I received very knowledgeable and caring assistance from Hear at home. Jennifer really cares about her clients and is always willing to go above and beyond with her excellent service and friendly manner. So pleased with my first experience with hearing aids. 
5 out of 5 stars
Lynn B
20/02/2023


The presenter was excellent, she provided us with very pertinent information that I can use going forward. 
5 out of 5 stars
DBL
27/10/2017 - Google


My family dealt with Jennifer Abbott at Hear at Home Mobile Hearing Clinic for hearing aids for our 90 yr old mother. Jennifer was extremely patient and understanding in her interactions with our Mum. I was particularly pleased that Jennifer spoke directly to Mum, addressing all questions and responses to her and ensuring her total engagement in the process. When responses to tests were different, Jennifer spent the time for a retest to ensure accuracy and had new moulds prepared so that Mum got the best possible benefit from her new aids. I would not hesitate to recommend Jennifer and Hear at Home Mobile Hearing Clinic to anyone looking for extraordinary service. 
5 out of 5 stars
Ross Forman
11/11/2022 - Google


Jennifer was great! She helped me with hearing protection. Super professional and such a nice person to deal with. I'm sure I will be back in touch in the future! Love the new office! 
5 out of 5 stars
Troy Forster
27/10/2019 - Google


I was very pleased to hear about Jennifer at Hear at Home Mobile Hearing Clinic as it is difficult to get my 91 year old Mom out to appointments. Her hearing loss was getting worse and she wasn’t keen about getting hearing aids to the dismay of my sister and me. The way Jennifer gave the hearing test, explained hearing loss and the impact it has on our lives gave my Mom confidence to move forward in getting a pair of hearing aids. Communication is so much better now. Ongoing it is especially helpful that Jennifer does monthly cleaning clinics at the Assisted Living Residence where Mom lives. The care and maintenance tutorials on her website are great too! Jennifer has a wonderful service to people with hearing loss and their families. She is professional, knowledgeable... read moreI was very pleased to hear about Jennifer at Hear at Home Mobile Hearing Clinic as it is difficult to get my 91 year old Mom out to appointments. Her hearing loss was getting worse and she wasn’t keen about getting hearing aids to the dismay of my sister and me. The way Jennifer gave the hearing test, explained hearing loss and the impact it has on our lives gave my Mom confidence to move forward in getting a pair of hearing aids. Communication is so much better now. Ongoing it is especially helpful that Jennifer does monthly cleaning clinics at the Assisted Living Residence where Mom lives. The care and maintenance tutorials on her website are great too! Jennifer has a wonderful service to people with hearing loss and their families. She is professional, knowledgeable and caring and I would highly recommend her services. read less 
5 out of 5 stars
Linda Hagen
27/10/2020 - Google


My sister and I feel blessed to have met Jennifer from Hear at Home. Getting our mom the help she needed with her hearing has significantly changed Mom's life for the better and, thanks to Jennifer, the entire process was pleasant for all of us. Having our mom being able to hear again truly is amazing but equally amazing is the way Jennifer does what she does. Right from the start of the process her calm, friendly demeanor put all of us immediately at ease. We were a bit concerned about how well our mom would handle the actual hearing test but Jennifer's patience, interjected with appropriate and well-timed humour, had our mom relaxed and understanding what she needed to do in a matter of minutes. Jennifer has a thorough and clear way of explaining things... read moreMy sister and I feel blessed to have met Jennifer from Hear at Home. Getting our mom the help she needed with her hearing has significantly changed Mom's life for the better and, thanks to Jennifer, the entire process was pleasant for all of us. Having our mom being able to hear again truly is amazing but equally amazing is the way Jennifer does what she does. Right from the start of the process her calm, friendly demeanor put all of us immediately at ease. We were a bit concerned about how well our mom would handle the actual hearing test but Jennifer's patience, interjected with appropriate and well-timed humour, had our mom relaxed and understanding what she needed to do in a matter of minutes. Jennifer has a thorough and clear way of explaining things which was especially valuable when it came to understanding the hearing test results, why she was recommending specific types of hearing aids and how to insert and care for the hearing aids we selected. Her response time to phone calls and e-mails was also very prompt which was also greatly appreciated. As well, Jennifer made a recommendation of an alternate communication device to the telephone which has significantly improved quality and quantity of connecting with our mom. We highly recommend Jennifer and Hear at Home for anyone in need of a hearing test or devices for themselves or anyone under their care. Linda Hagen & Jennifer Champagne read less 
5 out of 5 stars
TA Shaw
27/10/2021 - Google


Jennifer is awesome. She has repeatedly gone above and beyond try to find hearing solutions for my 102 year old Grandmother. She has been a strong advocate for my Grandmother as well training the care home staff on the proper care and usage of the hearing aids. I would highly recommend Hear at Home for your hearing needs. 
5 out of 5 stars
Colleen Hawkins
27/10/2021 - Google


Many thanks to Jennifer who went above and beyond with her customer service! My mother was hospitalized after breaking her hip. She relied on her hearing aids to hear what doctors and physiotherapists were telling her. Unfortunately one of the hearing aids stopped working. I dropped the aid off at the Hear at Home office on a Friday afternoon. The following day Jennifer had fixed it and offered me to pick it up that evening at her home (I couldn't pick it up during office hours), otherwise we would have had to wait til Tuesday. Then on Sunday we were having difficulties getting that hearing aid to stay in her ear. Jennifer had me bring it back to her home Sunday evening to make some adjustments. Its very impressive that Jennifer went out of her way, on her days... read moreMany thanks to Jennifer who went above and beyond with her customer service! My mother was hospitalized after breaking her hip. She relied on her hearing aids to hear what doctors and physiotherapists were telling her. Unfortunately one of the hearing aids stopped working. I dropped the aid off at the Hear at Home office on a Friday afternoon. The following day Jennifer had fixed it and offered me to pick it up that evening at her home (I couldn't pick it up during office hours), otherwise we would have had to wait til Tuesday. Then on Sunday we were having difficulties getting that hearing aid to stay in her ear. Jennifer had me bring it back to her home Sunday evening to make some adjustments. Its very impressive that Jennifer went out of her way, on her days off, to help my mother in a time of need. Thank you so much, Jennifer, you rock! read less 
5 out of 5 stars
Wedad Keshavji
27/10/2021 - Google


Jennifer recently fitted my mum, who is 93, with new Hearing Aids. My mum resides in a Long Term Care Facility and Jennifer was able to to use her mobile equipment to get the perfect results. Jennifer is kind, gentle, respectful and worked in a positive manner with my mum to achieve the results that have greatly benefited my mum. Thanks Jennifer. 
5 out of 5 stars
Lea Atkinson
27/10/2021 - Google


Jennifer was a most efficient and pleasant professional. She explained all aspects of my mother's new aids clearly and simply. As my mother is 96 that was essential. She never seemed frustrated when mum needed help with putting the aids in (no matter how many times)! She never hurried with the visits and we both felt more confident with their use after each visit. 
5 out of 5 stars
Deborah Upton
27/11/2021 - Google


Jennifer has been taking care of my hearing needs for several years now and I picked her specifically because of her offering to come to my home to do my annual tests. The strength of her client reviews helped me make the final decision to call. Jennifer is a consummate professional in that she is well organized, consistent in her communications, prompt in her arrival at our appointments and incredibly supportive in coming up with suggestions to help improve my hearing and word recognition as changes occur. On a scale of 1 to 10 she is an 11 for me! 
5 out of 5 stars
Jay MacDonald
27/03/2022 - Google


Jen is great. She is always on the ball when it comes to my hearing requirements and willing to drop by the house to deal with them. Fabulous service, A+. 