Highly Trusted Advanced Hearing Healthcare In Your Home or Ours.

Award-Winning Services That are Trusted by Thousands of Local Families, Care Facilities, Hospitals and Doctors Across Greater Vancouver

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A Personal Message from Founder, Jennifer Abbott, RHIP, CDP

In 2008, while working as a hearing aid practitioner for a reputable local clinic, I identified a big problem.

I had families visiting me that shared their difficulties of bringing loved ones to appointments due to their mobility or health challenges, and how they wished there was a service that could deliver mobile hearing care directly to them.

This made me wonder how a mobile hearing care service could not only make the life of my existing patients more convenient but would also give other local families access to advanced hearing care that may not otherwise receive it.

That’s why, I started ‘Hear at Home’ to deliver advanced mobile hearing care across Greater Vancouver.

Since then, I have had the pleasure of helping thousands of local families to access advanced hearing care without having to take time away from their work, deal with the stresses of travel or drive Mom/Dad across town.

This has resulted in great partnerships with many local care facilities, hospitals and doctors – making ‘Hear at Home’ one of the most trusted and award-winning team of hearing professionals in the Greater Vancouver area.

Jennifer Abbott, RHIP, CDP, founder of Hear At Home Mobile Hearing Clinic

Jennifer Abbott with a senior male patient

In 2022, after much demand for a centralized clinic, we opened the doors to our state of the art clinic with an array of advanced audiological equipment at Delbrook Plaza, Vancouver – ensuring that our award-winning hearing care is now available to everybody, regardless of where you are in your hearing journey.

With simple, fair, and transparent pricing and services, including hearing consultations, hearing aid technology fitting, and hearing aid repair – we ensure that nobody with a hearing challenge, in our community, goes without the professional help they need.

Whether you’re interested in mobile hearing care, or prefer to visit our clinic – we would love to help. Please do not hesitate in reaching out – we’re here to help!

Delivering Award Winning Hearing Care Across Greater Vancouver

Key Services

Comprehensive Hearing Evaluations

Simple, Non-Invasive Yet Comprehensive Hearing Assessments

Although a hearing evaluation is a relatively simple examination, it can be incredibly uncomfortable or distressing if you or a loved one have any form of mobility or communication challenges.

With traditional hearing testing requiring you to enter a sound-booth, promptly respond to beeps/sounds and answer an array of questions – it alienates a lot of people that typically struggle with these types of situations.

With our in-home services, we’re able to work around the needs of the patient to accurately assess your/their hearing without many of the common challenges. All of the equipment is brought with us, and we’re able to patiently work with you/them.

Learn More

Prescription Hearing Aid Technology

Access to All Levels of Hearing Technology to Suit Your Unique Circumstances and Needs

Although many people still believe that hearing aids are the large clunky devices that many of us remember from decades ago, today’s technology is small, discreet yet incredibly powerful.

With features such as Bluetooth connectivity for effortlessly streaming music, audio and the television, to rechargeable batteries that allow you to charge your hearing aids in the same way that you charge your smart phone – they no longer just amplify your hearing, but amplify your life.

With partnerships with all major manufacturers, we’re able to help you or your loved ones to select the appropriate technology based on your unique circumstances, needs and budget.

See the Different Styles

Check your Postal Code

You may be wondering if our mobile services cover your area?

Simply complete this form by entering your postal code and contact details, and we’ll contact you to let you know if we cover your area and what our availability for an in-home visit looks like.

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What Local People Say

5 out of 5 stars
Patty Lee
27/10/2019 - Google


My Father is 100 years old and in excellent health both physically and mentally, except for his hearing. As a WWII veteran, he qualified for top of the line hearing aids but even so he has struggled with his hearing for the past 5 years. Over the last year he became more and more disengaged as it was too hard for him to hear and it seemed like he just gave up trying. It didn't matter how many times we took him to the ear clinic where he got his hearing aids they kept blaming it on wax. I heard about Jennifer from a good friend and decided to get me and my wife's hearing checked. As we both worked, I thought Jennifer 's mobile in home after work hours service was both easy and... read moreMy Father is 100 years old and in excellent health both physically and mentally, except for his hearing. As a WWII veteran, he qualified for top of the line hearing aids but even so he has struggled with his hearing for the past 5 years. Over the last year he became more and more disengaged as it was too hard for him to hear and it seemed like he just gave up trying. It didn't matter how many times we took him to the ear clinic where he got his hearing aids they kept blaming it on wax. I heard about Jennifer from a good friend and decided to get me and my wife's hearing checked. As we both worked, I thought Jennifer 's mobile in home after work hours service was both easy and convenient for us. She came to our home and tested our hearing. We were within normal range but I still had problems with hearing the TV clearly. Jennifer recommended a few hearing assist devices for me. One was perfect. I no longer blast the TV to hear and my wife doesn't sit covering her ears. I mentioned to Jennifer the issues with my father. She immediately asked me to send a photo of his hearing aids. I did and she knew immediately that the hearing aids he had were not suitable for his wax problem. Jennifer followed up with Veteran's Affairs, found that he was eligible for new hearings aids and recommended a much better brand of hearing aid for my Dad both in general and with his wax issue. She came to his home, tested him, fitted him with the new hearings aids, patiently walked him through the handling of the new ones and had him pretend he was getting ready for bed, getting up in the morning, turning on the TV, all of the things he would need to know how to do on his own with his new hearing aids. Well it's been almost a month and our Dad is back! He can converse with the family again. He doesn't shout but speaks at a normal level both at home and even in a loud restaurant. Don't waste your time and money going to expensive Hearing Aid clinics. Call Jennifer. Not only is she so convenient with in home service, she is an expert and is familiar with the issues and available options related to hearing. She is also not affiliated with one brand so can fit you with what is the best option available for your particular need. Jennifer has ensured our Dad will live a fuller, significantly improved, quality of life and we can talk and socialize with him again and not be frustrated and sad. He says he wants to live till 104 cause he can hear again. Thanks Jennifer for giving us back our Dad. read less 
5 out of 5 stars
Deborah Foot
27/10/2017 - Google


Our first contact with Jennifer was for a hearing assessment for my 90 year old Mum. Mum was able to be assessed in the comfort of her recliner in her own home and didn't have to make numerous trips to a clinic. Jennifer was very professional and knowledgeable and was able to offer us a wide range of hearing aids. Follow up has been very good as Mum has needed setting changes as her hearing declines. Jennifer also provides monthly checks and cleaning at Mum's retirement home. With a family history of deafness on both my parents sides I decided to have Jennifer assess my hearing in my early 60's. She impressed on me that it is better to get hearing aids earlier than later as hearing is not just about volume but also speech recognition and once... read moreOur first contact with Jennifer was for a hearing assessment for my 90 year old Mum. Mum was able to be assessed in the comfort of her recliner in her own home and didn't have to make numerous trips to a clinic. Jennifer was very professional and knowledgeable and was able to offer us a wide range of hearing aids. Follow up has been very good as Mum has needed setting changes as her hearing declines. Jennifer also provides monthly checks and cleaning at Mum's retirement home. With a family history of deafness on both my parents sides I decided to have Jennifer assess my hearing in my early 60's. She impressed on me that it is better to get hearing aids earlier than later as hearing is not just about volume but also speech recognition and once that declines it can't be recovered. I was fitted with the most up to date technology with recharging batteries and blue tooth capability. Follow up was excellent. I have on numerous occasions recommended Jennifer to friends and would highly recommend her to others who are experiencing hearing loss. read less 
5 out of 5 stars
Greg Viger
03/09/2021 - Google


Jennifer & the Hear At Home staff are amazing. The kindness, warmth, sincerity and genuine concern for their clients and family is like I have never witnessed in a business. It is kind of hard to believe until you experience it. Read the other reviews and there is a consistent pattern in the accolades. They go above and beyond to do right for their clients and make it as easy as possible to handle what can sometimes be hard situations.



I completely trust them with my parents and can not recommend them enough to care for your loved ones. 
5 out of 5 stars
A Ladener
19/12/2022 - Google


Jennifer is fabulous and if I could give a dozen stars I would.

A week after my mom arrived from Germany, one of her Signia hearing aid stopped working and left us scrambling trying to find any option to allow mom to take part in all the Christmas experiences. We were so lucky that our first call was to Jennifer at Hear @ Home.

Not only did she squeeze us into her super busy schedule the same day to check on the hearing aid, she also coordinated with the Signia rep to get it replaced under it's international warranty when it was clear that it was broken.

She went above and beyond when she invited us to come in one more time to offer my mom a loaner hearing aid for the holidays.

I am so grateful that Jennifer has been so thoughtful, proactive... read moreJennifer is fabulous and if I could give a dozen stars I would.

A week after my mom arrived from Germany, one of her Signia hearing aid stopped working and left us scrambling trying to find any option to allow mom to take part in all the Christmas experiences. We were so lucky that our first call was to Jennifer at Hear @ Home.

Not only did she squeeze us into her super busy schedule the same day to check on the hearing aid, she also coordinated with the Signia rep to get it replaced under it's international warranty when it was clear that it was broken.

She went above and beyond when she invited us to come in one more time to offer my mom a loaner hearing aid for the holidays.

I am so grateful that Jennifer has been so thoughtful, proactive and kind and ensured that my mom would not miss out.

I will go for my own hearing test in the spring and will send everyone I know into her capable hands.

Jennifer saved our Christmas! read less 
5 out of 5 stars
Brian Gibbard
27/01/2022 - Google


In recent years I realized that I had sustained a hearing loss. A profoundly hearing impaired friend suggested I contact Jennifer Abbott at Hear at Home. Jennifer was a delight to deal with. She came to my home , tested me, and gave me a number of options. At no time did I feel she was trying to "sell" me something; rather she was giving me information and leaving decisions up to me. She was patient and and able to answer all my questions. I did purchase hearing aids from Hear at Home and they have worked as she described. Her follow up care was excellent and she was prompt and very careful to follow covid protocols. In sum my experience with Jennifer and Hear at Home exceeded my expectations and I would refer friends to her without hesitation. 
5 out of 5 stars
Elizabeth Mah
27/09/2022 - Google


Jennifer and her team are personable, heart-centred and lovely. I would highly recommend! 
5 out of 5 stars
Sanjay Mehta
27/10/2019 - Google


I chose Jennifer after I read her reviews online. She is the most patient, caring, and knowledgeable hearing professional I’ve ever met. She fitted my 92 year old mother, after testing her at home. She made extra visits until she was satisfied that my mother was comfortable with the most appropriate hearing aids. And whenever I called her or emailed her with a problem, she responded quickly. Jennifer, thank you. You have a customer for life! 
5 out of 5 stars
Amina Valimohamed
27/10/2019 - Google


When my elderly father faced the challenges of hearing loss and required hearing aids, we reached out to Hear at Home and received excellent service and care from Jennifer. With a thorough understanding of the challenges my father was going through, given his hearing loss, Jennifer both educated and informed us on the topic. She also provided us with the options best suited for my father to help improve his quality of life. Jennifer’s professionalism and patience were contributing factors in making my dad’s transition to using hearing aids, successful. I would highly recommend Hear at Home. 
5 out of 5 stars
Simon Manvell
27/10/2019 - Google


Being on the younger side of the spectrum for those I think would need hearing aids, I was put off by my wife's insistence to get my hearing checked. Too many "huhs?" and "sorry whats?" lead me to connect with Jennifer and book an appointment, honestly dreading the result. Jennifer's first at-home visit was incredible. Within an hour she had completed her tests within our home environment, produced a solution and presented the next steps in moving ahead. Her communication was highly professional and her approach to my situation was incredibly authentic and relevant. Over the course of three months, she moved me through three different products. Giving me the time to try, test and decide on them before they became permanent. During that process, she was keenly receptive to my feedback, responsive and... read moreBeing on the younger side of the spectrum for those I think would need hearing aids, I was put off by my wife's insistence to get my hearing checked. Too many "huhs?" and "sorry whats?" lead me to connect with Jennifer and book an appointment, honestly dreading the result. Jennifer's first at-home visit was incredible. Within an hour she had completed her tests within our home environment, produced a solution and presented the next steps in moving ahead. Her communication was highly professional and her approach to my situation was incredibly authentic and relevant. Over the course of three months, she moved me through three different products. Giving me the time to try, test and decide on them before they became permanent. During that process, she was keenly receptive to my feedback, responsive and each time presented a better alternative. In the end, my solution is a home run. I have a higher quality of life which has led to better understanding in my relationship and has increased my effectiveness in my business. I am amazed at her honest care and attention for her clientele. It's truly genuine and rare. I have and will continue to recommend her to anyone looking for a true professional that is capable of providing solutions designed specifically for each customer. read less 
5 out of 5 stars
Cindijohnston
27/10/2017 - Google


Jennifer has been a huge part of our family for years. Her knowledge and compassion have been instrumental in managing a challenging situation with my father - and she has devoted time to the education of the staff at his care home. A personal connection is so important when dealing with aging parents, and I truly value having a relationship with Jennifer and Hear at Home. 
5 out of 5 stars
Cherri
27/10/2021 - Google


Jennifer, was a real life saver when mom lost one of her hearing aids while at the hospital. Jennifer came to mom's bedside, took measurements of mom's ears and ordered a new set of hearing aids. Mom is very happy with both Jennifer and her new hearing aids! After mom returned home, Jennifer visited us at home and checked on mom. Recently, Jennifer visited us again and checked on mom's hearing aids and gave mom another hearing test. While examining mom's ears, Jennifer discovered wax build up, and made the suggestion to see our doctor for an ear flush. We would not of known about the wax, if Jennifer had not examined mom's ears. Jennifer has taken the stress out of both the management of mom's hearing and the maintenance of... read moreJennifer, was a real life saver when mom lost one of her hearing aids while at the hospital. Jennifer came to mom's bedside, took measurements of mom's ears and ordered a new set of hearing aids. Mom is very happy with both Jennifer and her new hearing aids! After mom returned home, Jennifer visited us at home and checked on mom. Recently, Jennifer visited us again and checked on mom's hearing aids and gave mom another hearing test. While examining mom's ears, Jennifer discovered wax build up, and made the suggestion to see our doctor for an ear flush. We would not of known about the wax, if Jennifer had not examined mom's ears. Jennifer has taken the stress out of both the management of mom's hearing and the maintenance of her hearing aids. We can not thank you enough Jennifer! read less 
5 out of 5 stars
P L
27/01/2022 - Google


I went online looking for a hearing aid service that could go to my 95 year old mother’s extended care home. I came across Hear at Home, and they were fantastic! They made the whole process very easy, provided an excellent assessment and plan Including follow up, and recommended the perfect hearing aid solution for my mother’s needs. The pricing was very competitive given the special circumstances. What I appreciated most, was that they made my mother feel very comfortable throughout the process. Highly recommended! Paul Livingston 
5 out of 5 stars
TA Shaw
27/10/2021 - Google


Jennifer is awesome. She has repeatedly gone above and beyond try to find hearing solutions for my 102 year old Grandmother. She has been a strong advocate for my Grandmother as well training the care home staff on the proper care and usage of the hearing aids. I would highly recommend Hear at Home for your hearing needs. 
5 out of 5 stars
Jay MacDonald
27/03/2022 - Google


Jen is great. She is always on the ball when it comes to my hearing requirements and willing to drop by the house to deal with them. Fabulous service, A+. 
5 out of 5 stars
Deborah Upton
27/11/2021 - Google


Jennifer has been taking care of my hearing needs for several years now and I picked her specifically because of her offering to come to my home to do my annual tests. The strength of her client reviews helped me make the final decision to call. Jennifer is a consummate professional in that she is well organized, consistent in her communications, prompt in her arrival at our appointments and incredibly supportive in coming up with suggestions to help improve my hearing and word recognition as changes occur. On a scale of 1 to 10 she is an 11 for me! 
5 out of 5 stars
Nancy LeBlevec
27/10/2017 - Google


Jennifer was very patient and lovely with my mother. As is the case for most older adults, they refuse to believe they need hearing aids. Jennifer was very adept at explaining not only the necessity but how it impacts other areas in her life. She came back twice to ensure the hearing aid fit properly and when my mom was still having some issues, she kindly switched her to another more comfortable style. I would strongly recommend Jennifer, she is very professional and compassionate with the older population. 
5 out of 5 stars
karen Bertini
27/10/2020 - Google


Jennifer was amazing! The personalized in home service was above and beyond. Her caring nature and professionalism is unmatched. She was extremely helpful to my husband who was suffering with tinnitus and hearing loss. I have recommended her to friends and will continue to do so in the future. Sincerely, Karen Bertini 
5 out of 5 stars
Troy Forster
27/10/2019 - Google


I was very pleased to hear about Jennifer at Hear at Home Mobile Hearing Clinic as it is difficult to get my 91 year old Mom out to appointments. Her hearing loss was getting worse and she wasn’t keen about getting hearing aids to the dismay of my sister and me. The way Jennifer gave the hearing test, explained hearing loss and the impact it has on our lives gave my Mom confidence to move forward in getting a pair of hearing aids. Communication is so much better now. Ongoing it is especially helpful that Jennifer does monthly cleaning clinics at the Assisted Living Residence where Mom lives. The care and maintenance tutorials on her website are great too! Jennifer has a wonderful service to people with hearing loss and their families. She is professional, knowledgeable... read moreI was very pleased to hear about Jennifer at Hear at Home Mobile Hearing Clinic as it is difficult to get my 91 year old Mom out to appointments. Her hearing loss was getting worse and she wasn’t keen about getting hearing aids to the dismay of my sister and me. The way Jennifer gave the hearing test, explained hearing loss and the impact it has on our lives gave my Mom confidence to move forward in getting a pair of hearing aids. Communication is so much better now. Ongoing it is especially helpful that Jennifer does monthly cleaning clinics at the Assisted Living Residence where Mom lives. The care and maintenance tutorials on her website are great too! Jennifer has a wonderful service to people with hearing loss and their families. She is professional, knowledgeable and caring and I would highly recommend her services. read less 
5 out of 5 stars
Donny Mekilok
27/10/2021 - Google


My experience with Hear at Home was the best service interaction I've had in many, many years. Jennifer is a gem who went above and beyond the call of duty. Knowledgeable, personable and passionate about getting the issue resolved. I can't say enough good things about my experience with Hear at Home. I highly recommend Jennifer and Hear at Home. You'll be so happy you made the call. 
5 out of 5 stars
Heather Prochuk
27/10/2017 - Google


I resisted doing something about my hearing loss for many years -partly denial on my part, but also because I felt the professional I consulted many years ago seemed more interested in selling hearing aids rather than addressing my needs. My experience with Jennifer couldn't have been better. She obviously cares about her clients -using gentle humour to put me at ease. She was patient, thorough and explained everything without overwhelming me with information. I felt totally confident that my needs and well-being was her primary focus. A whole new hearing world has opened up for me now-I never realized how much I was missing before getting my hearing aides. She continues to follow up - which reinforces for me that she sincerely cares and wants only the best for her clients. Thank you, Jennifer. 