Media Coverage & Events

Awards & Recognition

Awards

Hear at Home Mobile Hearing Clinic’s consist delivery of exceptional service and commitment to our clients has been recognized through local media awards. Our innovative business model had also been featured and recognized in a variety of business and media publications.

– North Shore News “Readers Choice Winner” for 2019 & 2018.
– Outlook (Black Press) “Best of the North Shore” for 2013 & 2012.
– Finalist, “Best Concept Award for Small Business 2011”.

Hear At Home - North Shore News Readers Choice 2019 Winner Badge

Hear At Home - Readers Choice 2018 Winner Badge

Hear At Home - Best Of The North Shore 2013 Winner Badge

Hear At Home - Best Of The North Shore 2012 Winner Badge

Hear at Home = Small Business BC Awards - 2011 Finalist

April 6, 2014

Don’t wait to fix your hearing problem

July 25, 2013

Seniors flash mob hits Edgemont Village

March 10, 2013

Mobile service brings hearing care to your door

December 15, 2011

Cap U BOSS program scaled back

December 2011

Entrepreneur of the Month as part of Capilano University’s Continuing Education program

October 2nd, 2011

Hear at Home a versatile care provider

February 27th, 2011

Solve your Hearing Problems at Home

February 24th, 2011

Owner of Mobile Hearing Clinic is top-five finalist in Small Business BC award competition

May 2011

Small Business BC Announces Finalists For The ‘Successful You’ Awards

February 15th, 2011

Top Five Finalists Selected For Small Business BC’s Successful You Awards

October 31st, 2010

Hear at Home gives you back a full life

August 19th, 2010

An aging-population boom is a boon for health-care careers that focus on old folks

Check your Postal Code

You may be wondering if our mobile services cover your area?

Simply complete this form by entering your postal code and contact details, and we’ll contact you to let you know if we cover your area and what our availability for an in-home visit looks like.

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What Local People Say

5 out of 5 stars
Susan Parson
31/08/2022 - Google


Jennifer and her team are absolutely fantastic! The in-home service made everything so easy and comfortable for my father-in-law. Jennifer is so professional and knowledgeable about hearing aids and is very kind and compassionate with her clients. I would highly recommend the team at Hear at Home, you won't be disappointed. 
5 out of 5 stars
Heather Zerr
27/10/2021 - Google


Jennifer & Hear At Home is a top rate business with outstanding service. I would highly recommend them to anyone looking for a very professional and reliable mobile hearing service. This business offers honest, prompt services, bills fairly and provides patient, kind in-person services employing best practises when delivering services to more vulnerable clients including elderly persons living in care with a range of physical and/or social/emotional and/or cognitive challenges. Jennifer maintains very positive relations with care home staff so she is always welcome to service the clients - even during Covid! 
5 out of 5 stars
Aurora Scott
27/10/2019 - Google


What an incredible experience- Jennifer’s caring, knowledgeable & professional approach was amazing! We recently had our mom fitted with hearing aids, and with Jennifer’s expertise, the process was smoother & more positive than we could ever expect- from choosing the product to offering advice & guidance for all of us. Most importantly she helped our mom feel comfortable & the result has been truly life-changing. Cannot recommend Hear At Home more highly!! Thank you 🙂 
5 out of 5 stars
Trudy Kerr
27/07/2022 - Google


Jenifer and her staff are amazing. Very kind and considerate when dealing with their clients. Would highly recommend them to anyone who needs hearing aids, especially if your loved one is in a care home and you are not able to be there. They always provide their timeframe and are reliable with it. Thank you to all of you at Hear at Home - you have made our lives easier. 
5 out of 5 stars
Emily James
27/10/2020 - Google


We met Jennifer by chance and on finding out my son is hearing impaired, she immediately and selflessly offered to help us. I realize Jennifer deals mainly with adults, but she is truly amazing with kids. When she worked with my son, she was engaging, patient and kind. She talked directly to him and helped him understand how the devices worked so he could take ownership and have the confidence to operate everything on his own. It is obvious that Jennifer cares deeply about the people she is working with and enjoys what she is doing. She understands the subtle challenges people with hearing impairment face and is passionate in her desire to improve their quality of life. I would highly recommend Jennifer to anyone (child or adult) with hearing impairment. She is... read moreWe met Jennifer by chance and on finding out my son is hearing impaired, she immediately and selflessly offered to help us. I realize Jennifer deals mainly with adults, but she is truly amazing with kids. When she worked with my son, she was engaging, patient and kind. She talked directly to him and helped him understand how the devices worked so he could take ownership and have the confidence to operate everything on his own. It is obvious that Jennifer cares deeply about the people she is working with and enjoys what she is doing. She understands the subtle challenges people with hearing impairment face and is passionate in her desire to improve their quality of life. I would highly recommend Jennifer to anyone (child or adult) with hearing impairment. She is understanding and empathetic and explains everything so clearly. read less 
5 out of 5 stars
Greg Viger
03/09/2021 - Google


Jennifer & the Hear At Home staff are amazing. The kindness, warmth, sincerity and genuine concern for their clients and family is like I have never witnessed in a business. It is kind of hard to believe until you experience it. Read the other reviews and there is a consistent pattern in the accolades. They go above and beyond to do right for their clients and make it as easy as possible to handle what can sometimes be hard situations.



I completely trust them with my parents and can not recommend them enough to care for your loved ones. 
5 out of 5 stars
Jennifer L
27/10/2021 - Google


I don’t usually write reviews for companies, but I just had to share my experience this time. Jennifer was attentive, efficient and professional. My grandmother lost her hearing aid at her nursing home. Jennifer understood the urgency and got it replaced as soon as possible, by rushing to the home as soon as she got the hearing aid mailed to her. Every step of the way, she took the time to communicate with my family as well as the nursing home staff. She would send me pictures and call me to keep me updated. She also made sure that we were completely satisfied with the product. Jennifer went above and beyond by helping my family manage a very stressful situation. I would recommend her to anyone looking for a hearing aid for themselves or a loved one. 
5 out of 5 stars
Elizabeth Mah
27/09/2022 - Google


Jennifer and her team are personable, heart-centred and lovely. I would highly recommend! 
5 out of 5 stars
Tammy Watson
27/10/2021 - Google


I highly recommend Jennifer and Hear at Home not just for the excellent service she provides to my Senior clients but also for the amazing custom ear plugs I received from her for swimming. Hear at Home Mobile Hearing Clinic service standards and professionalism are outstanding and not having to leave home offers a definite advantage to our busy lives. Thank you Jennifer. 
5 out of 5 stars
Lea Atkinson
27/10/2021 - Google


Jennifer was a most efficient and pleasant professional. She explained all aspects of my mother's new aids clearly and simply. As my mother is 96 that was essential. She never seemed frustrated when mum needed help with putting the aids in (no matter how many times)! She never hurried with the visits and we both felt more confident with their use after each visit. 
5 out of 5 stars
D Silverwood
30/01/2023 - Google


We would highly recommend Jennifer and the Hear at Home team for all your hearing needs. My dad got his hearing aids from Jennifer over 10 years ago and my mom has had hers for the last couple of years. Jennifer is very knowledgeable, professional, thoughtful, a real pleasure to work with and always goes above and beyond. It was such a bonus for us that Jennifer was able to come to our home to for my dad’s hearing needs as he had mobility challenges. I recently brought my mom to Jennifer’s new office in the Delbrook Plaza which is beautiful, very accessible and has lots of free parking. Our family definitely recommends Hear at Home!! 
5 out of 5 stars
Dani Prem
27/11/2021 - Google


I was so reluctant to get hearing aids. Jennifer actually made it a wonderful experience! She is so knowledgeable and helpful and supportive. Her customer service is above an beyond. She is so accessible and always very helpful with any questions. She is amazing and I highly recommend her to anyone that needs hearing aids or knows anyone who does 
5 out of 5 stars
Cathy M
20/02/2023


The key piece of information I took from the Dementia webinar was the information provided about the difference between dementia and alzheimer’s disease. I found it informative and would attend again. 
5 out of 5 stars
Wedad Keshavji
27/10/2021 - Google


Jennifer recently fitted my mum, who is 93, with new Hearing Aids. My mum resides in a Long Term Care Facility and Jennifer was able to to use her mobile equipment to get the perfect results. Jennifer is kind, gentle, respectful and worked in a positive manner with my mum to achieve the results that have greatly benefited my mum. Thanks Jennifer. 
5 out of 5 stars
Simon Manvell
27/10/2019 - Google


Being on the younger side of the spectrum for those I think would need hearing aids, I was put off by my wife's insistence to get my hearing checked. Too many "huhs?" and "sorry whats?" lead me to connect with Jennifer and book an appointment, honestly dreading the result. Jennifer's first at-home visit was incredible. Within an hour she had completed her tests within our home environment, produced a solution and presented the next steps in moving ahead. Her communication was highly professional and her approach to my situation was incredibly authentic and relevant. Over the course of three months, she moved me through three different products. Giving me the time to try, test and decide on them before they became permanent. During that process, she was keenly receptive to my feedback, responsive and... read moreBeing on the younger side of the spectrum for those I think would need hearing aids, I was put off by my wife's insistence to get my hearing checked. Too many "huhs?" and "sorry whats?" lead me to connect with Jennifer and book an appointment, honestly dreading the result. Jennifer's first at-home visit was incredible. Within an hour she had completed her tests within our home environment, produced a solution and presented the next steps in moving ahead. Her communication was highly professional and her approach to my situation was incredibly authentic and relevant. Over the course of three months, she moved me through three different products. Giving me the time to try, test and decide on them before they became permanent. During that process, she was keenly receptive to my feedback, responsive and each time presented a better alternative. In the end, my solution is a home run. I have a higher quality of life which has led to better understanding in my relationship and has increased my effectiveness in my business. I am amazed at her honest care and attention for her clientele. It's truly genuine and rare. I have and will continue to recommend her to anyone looking for a true professional that is capable of providing solutions designed specifically for each customer. read less 
5 out of 5 stars
C Geiss
12/04/2023


Tracey was great, full of very good information, interesting topics. I would certainly attend another talk at Hear at Home. 
5 out of 5 stars
Greg Viger
27/10/2021 - Google


Jennifer & the Hear At Home staff are amazing. The kindness, warmth, sincerity and genuine concern for their clients and family is like I have never witnessed in a business. It is kind of hard to believe until you experience it. Read the other reviews and there is a consistent pattern in the accolades. They go above and beyond to do right for their clients and make it as easy as possible to handle what can sometimes be hard situations. I completely trust them with my parents and can not recommend them enough to care for your loved ones. 
5 out of 5 stars
Cherri
27/10/2021 - Google


Jennifer, was a real life saver when mom lost one of her hearing aids while at the hospital. Jennifer came to mom's bedside, took measurements of mom's ears and ordered a new set of hearing aids. Mom is very happy with both Jennifer and her new hearing aids! After mom returned home, Jennifer visited us at home and checked on mom. Recently, Jennifer visited us again and checked on mom's hearing aids and gave mom another hearing test. While examining mom's ears, Jennifer discovered wax build up, and made the suggestion to see our doctor for an ear flush. We would not of known about the wax, if Jennifer had not examined mom's ears. Jennifer has taken the stress out of both the management of mom's hearing and the maintenance of... read moreJennifer, was a real life saver when mom lost one of her hearing aids while at the hospital. Jennifer came to mom's bedside, took measurements of mom's ears and ordered a new set of hearing aids. Mom is very happy with both Jennifer and her new hearing aids! After mom returned home, Jennifer visited us at home and checked on mom. Recently, Jennifer visited us again and checked on mom's hearing aids and gave mom another hearing test. While examining mom's ears, Jennifer discovered wax build up, and made the suggestion to see our doctor for an ear flush. We would not of known about the wax, if Jennifer had not examined mom's ears. Jennifer has taken the stress out of both the management of mom's hearing and the maintenance of her hearing aids. We can not thank you enough Jennifer! read less 
5 out of 5 stars
Cindijohnston
27/10/2017 - Google


Jennifer has been a huge part of our family for years. Her knowledge and compassion have been instrumental in managing a challenging situation with my father - and she has devoted time to the education of the staff at his care home. A personal connection is so important when dealing with aging parents, and I truly value having a relationship with Jennifer and Hear at Home. 
5 out of 5 stars
Adam Woodall
27/02/2022 - Google


Such a fantastic experience working with Jennifer at Hear at home! She really took the time to understand what was going on with my hearing physically and mentally. She went above and beyond to give me the highest quality care. Highly recommended! 