Hearing Aid Repair to Enhance Your Hearing Experience

If you are dealing with a poorly performing hearing aid or a broken hearing aid, you may be tempted to toss it into your junk drawer along with your other malfunctioning electronic gadgets.

Don’t do it!

Not only is abandoning your hearing aids a significant waste of money, but it also means that you will be missing out on the benefits they provide.

Hear at Home wants to make sure that you continue to receive all of the benefits of your hearing aids to improve your hearing as well as the protection they provide against other negative mental and physical health conditions.

That’s why our hearing aid technicians provide Vancouver and its surrounding communities with troubleshooting, maintenance and repair for your hearing instruments.

Jennifer Abbott, Hearing Aid Practitioner, Repairing A Broken Hearing Aid Device

Common Problems

Three Common Problems that Require Hearing Aid Repair

The hearing aids that have come into our shop for repair typically have any one, two or all three of the following common problems:

Wax Buildup

Wax Buildup, which gets inside the casing and causes delicate electronic components to malfunction.

Excessive Moisture

Excessive Moisture, which causes shorts, interruption of the electrical currents or produces corrosion inside the casing or battery compartment.

Broken Components

Broken Components and Loose Wires, which occur from daily wear, dropping and/or stepping on them as well as faulty components.

Quick Tip

Daily cleaning, removing your hearing aids to shower or swim, changing wax filters according to manufacturer instructions, and performing frequent inspections to identify problems before they get worse can all prevent or lower your repair bill. Scheduled maintenance also helps extend the service life of your device and improve its performance.

Hearing Aid Repair

Hear at Home’s Hearing Aid Repair Service

If your hearing aids, or those of a loved one, stopped working, aren’t performing like they used to or have structural damage, they can be repaired.

Part of our commitment to exceptional follow-up care at Hear at Home includes diagnosing problems by using our expertise, experience and advanced equipment to clean, repair or adjust your device.

The common repairs our hearing aid technicians perform include changing tubes, wax guards, receivers, etc. We work with hearing aid models from all major hearing aid manufacturers, such as:

We know how important it is for you to have your hearing aids back quickly, so we try and resolve as many issues as we can in-clinic. However, there may be times when we cannot do that, and need to involve the manufacturer of the device.

When we’re not able to repair your hearing device in our clinic, we send them to the manufacturer for repair, using express shipping so that you can have your hearing aids back in your ears ASAP.

Hearing aid technician at Hear At Home fine-tuning a hearing device

We Partner With Leading Manufacturers


Frequently Asked Questions About Hearing Aid Repair

1. Can You Make Repairs At Home?

You shouldn’t, but we can. Just keep them clean and dry, and let us worry about troubleshooting, maintenance and repairs. Tape, glue and other home repairs might work in a pinch, but your hearing device is a finely tuned instrument that needs expert TLC for optimal performance.

2. Do You Have to Send Hearing Aids Out For Repairs?

We handle most repairs in-house, but if we have to send them to the manufacturer for repair or replacement of critical components, we use express shipping to ensure that they get back to you as soon as possible.

3. Can I Get an Emergency Hearing Aid Replacement While Mine Is Being Repaired?

Our mobile hearing aid specialist will fix hearing aids while you wait whenever possible, but if we send them to the manufacturer or it’s going to take a few days to get them back to you, we’ve got you covered with a loaner pair of hearing aids that are similar, though maybe not exactly like your regular pair.

4. What is the cost of manufacturer repairs?

The cost of repairs depends on whether or not your hearing aids are under warranty and the type of damage. Units under two years of age are usually covered by your warranty, but older units may not be covered unless you purchased a warranty extension.

Repairs for hearing aids that are out of warranty can run $400 or more for a broken microphone, a short or water damage, while more serious issues such as cracked casings may cost more or may not be repairable.

5. Is replacement better than repair?

Depending on whether your broken hearing aid is still under warranty, the type or severity of damage and the age of your unit, replacement may be the better option. Replace rather than repair if:

  • Your device is more than five years old (to take advantage of new technology).
  • Your device has spent a lot of time in our repair shop.
  • Your device is cracked and/or are custom-molded, so repairs may not be possible.
  • Your prescription has changed, or you may want to take advantage of new technology that wasn’t available when you purchased your device.

Schedule a Hearing Aid Repair Appointment

Resist the temptation to toss your hearing aid into the junk drawer or continue to struggle with it when it’s damaged, broken or malfunctioning. Call on Hear at Home’s hearing aid specialists for troubleshooting, cleaning, maintenance or repair so you can continue to receive all the benefits your hearing device provides.

If you or a loved one is frustrated with the performance of your hearing aids, submit the adjacent form to schedule a hearing aid repair appointment.

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