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The Hear at Home Promise
Our Pinky Promise to You
- Your partner for life – as a locally owned and independent business, you’ll have the confidence that we’ll be here long into the future to be your hearing care partners for life. We’re not a pop-up business that will be gone tomorrow.
- Access to all levels of technology – as an independent business, we will help you to find the right technology for your unique needs through our wide range of partnerships with major manufactures. Unlike many others, you’re not limited to just one manufacturer.
- Honesty and integrity – our 14 year reputation has been built based on always doing the right thing. You’ll benefit from transparency, honesty and the highest levels of integrity.
- Benefit from us helping thousands of local people – with thousands of delighted patients since 2009, you will benefit from partnering with the highest-rated team of hearing care experts in Greater Vancouver that have helped many others to achieve the outcomes that you’re looking for.
Cindijohnston
Jennifer has been a huge part of our family for years. Her knowledge and compassion have been instrumental in managing a challenging situation with my father - and she has devoted time to the education of the staff at his care home. A personal connection is so important when dealing with aging parents, and I truly value having a relationship with Jennifer and Hear at Home.
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karen Bertini
Jennifer was amazing! The personalized in home service was above and beyond. Her caring nature and professionalism is unmatched. She was extremely helpful to my husband who was suffering with tinnitus and hearing loss. I have recommended her to friends and will continue to do so in the future. Sincerely, Karen Bertini
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Janice Porter
Visiting Jennifer at her new storefront Hearing Clinic was such a positive experience. It is easy to get to, there is parking right out front ... and it is a beautiful, welcoming place. The ambience in the clinic is warm and inviting, and Jennifer has created a very friendly and professional clinic. I am really excited for her as she embarks on the next level ... congrats Jen!
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Lo Hayes
Jennifer and the team were fantastic. I was greeted with such a kind energy, they offered me a bubly, and they offered kind and compassionate care for my ear wax extraction. I said casually ‘oh I wish I could see it’ and quickly Jennifer set up a camera so I could see inside my ear. Can’t recommend enough for kindness, professionalism, and able to hear perfectly again 🙂
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June Milliken
Jennifer was incredibly helpful to my mother (new client) and I on very short notice. today. She was warm and friendly, thorough and informative, efficient and very fair. We were grateful to learn new hearing aids were not needed, just some cleaning (which she demonstrated clearly) and recalibrating, following a hearing test. I would definitely recommend her business to anyone with mobility issues or privacy concerns or just wanting someone in the business of hearing and hearing support on their side, not beholden to a single manufacturer.
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Marianne Ketchen
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A few years back I met up with Jennifer and she recommended and fitted me with a crossover hearing aid system. It was amazing and emotional to find and hear my voice again after a 40 year hearing loss. Jennifer continues to support me and my hearing and hearing aid needs with such professional and unique finesse, even though I now live on the island. Hear at Home is a leader in their industry and Jennifer is an amazing person to work with.
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Jacqueline Power Boston
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Hearing loss can be a tricky subject to address with elderly folks. I’ve had a hard time getting my parents on board - at first they seemed in denial and then afraid of the cost. I finally got them to agree to a test and Jennifer came this week. Her professionalism and patience were so appreciated. She is very sensitive to the feelings of those with hearing loss - elderly or otherwise. Her extensive knowledge and years of experience as well as her kind and empathetic nature made the process much better than I anticipated. And the unique service or coming to the hone makes such a difference for those with mobility issues. I highly recommend Jennifer and the team at Hear at Home.
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Deborah Foot
Our first contact with Jennifer was for a hearing assessment for my 90 year old Mum. Mum was able to be assessed in the comfort of her recliner in her own home and didn't have to make numerous trips to a clinic. Jennifer was very professional and knowledgeable and was able to offer us a wide range of hearing aids. Follow up has been very good as Mum has needed setting changes as her hearing declines. Jennifer also provides monthly checks and cleaning at Mum's retirement home. With a family history of deafness on both my parents sides I decided to have Jennifer assess my hearing in my early 60's. She impressed on me that it is better to get hearing aids earlier than later as hearing is not just about volume but also speech recognition and once that declines it can't be recovered. I was fitted with the most up to date technology with recharging batteries and blue tooth capability. Follow up was excellent. I have on numerous occasions recommended Jennifer to friends and would highly recommend her to others who are experiencing hearing loss.
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Maureen Hutton
I received my new hearing aids this morning and I am so Happy! Having an in-home hearing test and getting fit with hearing aids while sitting in your dining room was so convenient. The service is excellent and Jennifer was so thorough and patiently explained every detail to me. I would highly recommend.
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D H
Jennifer came to our home to test my mother's hearing, gave us a report and helped us assess our options. There was no sales pressure and we later bought a set of hearing aids from Hear at Home. The follow-up service was excellent, including 3 review visits to my mother's care home. It has made a big difference to our ability to communicate with my mom. Highly recommend Hear at Home.
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