Advanced Hearing Aid Technology Delivered to Your Home

If you’re like most people, you probably envision those bulky, clunky gadgets our parents or grandparents wore whenever hearing aids are mentioned. Outdated stigmas attached to hearing aids are one of the biggest reasons people avoid addressing their hearing challenges.

Just like cell phones, modern hearing aid technology is nothing like the devices used a decade ago.

Today’s hearing instruments are small, discreet and, in some cases, nearly invisible.

In fact, many of the individuals we work with tell us that their friends and/or colleagues have never even noticed they are wearing them.

The modern hearing aids available from Hear at Home are more powerful, feature long-lasting rechargeable batteries, include programmable and automated noise cancellation and have the capacity to stream music, phone calls and audio from your smartphone, television, PC or other digital devices directly to your hearing aids, amplifying your hearing and your life.

A pair of latest hearing aids at Hear At Home Mobile Hearing Clinic North Vancouver

We Partner With Leading Manufacturers

Some Common Myths and Facts About Hearing Aids

Myths and Facts

Myth: Personal sound amplifiers (PSAs) and hearing aids are basically the same.

Fact: Not true. The designed objective for a PSA is to increase the overall volume for recreational activities. They are not able to adapt to the noise environment around you, cancel out background noise, provide great hearing clarity or address hearing challenges in specific frequencies like hearing aids. When not used as they are intended, PSAs can damage your hearing and are not an adequate alternative for hearing aids.

Myth: Hearing aids make everything too loud.

Fact: Thanks to advanced sound processing to improve clarity and noise-reduction technology, today’s hearing aids adapt to each sound environment as you move from place to place. Their advanced technology does more than just amplify sound; they provide the best solution to address your unique type and severity of hearing loss as well as fit into your lifestyle.

Myth: Hearing aids are bulky and make people look old.

Fact: Micro-digital technology, similar to what is used in your smartphone, has made it possible to manufacture hearing aids that are smaller, lighter weight and nearly invisible, but with ever-increasing power to improve hearing clarity. The capabilities of today’s technology to fit all lifestyles make it possible to continue living the way you’re used to without anyone ever knowing that you’re wearing a hearing aid.

Myth: Hearing aids are too expensive.

Fact: Well-fit, well-maintained devices, along with hearing care provided by a hearing care professional, seem expensive until you consider the costs of untreated hearing loss. If hearing loss is left untreated, it can lead to depression and anxiety, strained relationships, cognitive decline, dementia, balance disorders and decreased productivity. In addition, improperly programmed PSAs or OTC hearing aids can add to the damage.

Myth: Hearing aids will cure my hearing loss.

Fact: Hearing aids cannot cure hearing loss. They are called “aids” because they help retrain your brain to pick up the sounds that hearing loss has conditioned it to miss. That’s why ongoing support is a critical part of getting your hearing aids to work for and with you.

Myth: I hear just fine out of my good ear, so I only need one hearing aid.

Fact: Most likely your “good ear” is the one you learn to favour for the telephone or group conversations, making you believe that your hearing in the better ear is normal. The vast majority of hearing challenges affect both ears equally, and nearly 90% of people with a hearing loss in one ear need hearing aids for both ears.

Myth: I only struggle with some, but not all, sounds, so I don’t need hearing aids.

Fact: Hearing loss is a loss of certain sounds, not all sounds, but if you’re missing some of the sounds, you’re missing all of the conversation. Hearing care professionals program hearing aids to amplify the sounds you’re missing and enhance the clarity of the hearing that’s left.

We Go Beyond Helping You Choose a Hearing Aid

We Go Beyond

There is a wide selection of advanced hearing aid technology available with a host of unique features from brand name manufacturers such as Phonak, Starkey, Unitron, Signia and Bernafon.

Thanks to innovations in micro-digital and material technology, today’s hearing aids come in a variety of different sizes and colours to meet lifestyle and personal preferences.

Besides helping you choose the right technology to meet your needs, our hearing care specialists program your new hearing aids to address your specific hearing loss needs as well as teach you, your family and your caregivers how to insert and remove your hearing aids.

We also educate you on proper cleaning and care of your hearing instruments, changing batteries and troubleshooting the most common issues.

Jennifer Abbott of Hear At Home helping a patient with hearing aid fitting

Hearing aid technician programming a hearing aid at Hear At Home North Vancouver

Since hearing aids are minicomputers placed in the moist, waxy environment of your ears, regular cleaning and TLC is essential for both longevity and performance. We want you to be comfortable with your new device, so we don’t rush through these appointments.

All of the hearing aids we fit come with a 30-day trial period (extensions are available when necessary). Our hearing aid technicians are eager to make any necessary modifications and ensure your satisfaction.

We keep in touch and encourage annual checkups to review your hearing level and check that your aids are working appropriately. In addition, depending on your hearing aid model and age, as well as access to a smartphone, our technicians may be able to remotely program and adjust your hearing aids for you.

Available Hearing Aid Styles

Hearing Aid Styles

BTE hearing solutions contain the processing technology in a casing that rests behind your ear and then transmits sound to an earpiece that fits inside your ear. They can vary significantly in size depending on their power performance.

Traditional BTEs offer the most flexible, adaptable and powerful technology available. Custom formed earmolds provide a more comfortable fit in your outer ear, and open-canal earpieces help to eliminate the “plugged up” feeling some users experience.

Mini BTEs are a smaller variation of traditional BTE units but use ultra-thin tubing to discreetly route sound into the ear. They are equipped with a soft tip at the end of the tubing that sits in the ear canal but doesn’t occlude it. This produces a more natural, open feeling as airflow and sound enter the ear naturally around the tip, while amplified sound enters through the tip.

RITE or RIC solutions combine the benefits of BTE and CIC instruments, perfecting sound quality and design.

This style is a modification of BTE devices with the speaker of the instrument connected from the processor to the ear tip with small wires. This allows for a comfortable, open-fit design like a Mini BTE, but with the processing power of a traditional BTE device.

ITE, ITC, and CIC style hearing aids do not have a processor behind the ear but include all of the processing in a single unit that fits in the outer ear (ITE), the outer portion of the ear canal (ITC), or completely inside the ear canal (CIC).

The devices are often chosen for convenience by those who wear glasses, use an oxygen cannula, or want to avoid issues with hair or hats that are common with BTE devices.

ITE solutions have all of the technology inside a hard plastic shell, molded to the unique contours of your outer ear canal. Full-shell in-the-ear technology produces powerful, clear sound for all degrees of treatable hearing loss.

Because they are larger, they are easy to adjust, come with larger rechargeable batteries, and feature device connectivity options that might not be available in smaller ITC and CIC units.

ITC hearing aids are smaller versions of ITE devices with many of the same benefits.

They are custom molded to fit farther into the ear canal rather than take up the larger outer ear area, allowing you to be a bit more active because of their snug fit while offering more wearing discretion, but it is a bit more difficult to adjust, and it comes with a smaller battery with a shorter service life.

Going deeper still, CIC devices are comfortable and discrete.

Their deeper fit accommodates a more active lifestyle, helps reduce wind interference, and they provide natural sound with increased clarity, but they are inserted and removed using a tiny clear plastic post, requiring some fine-dexterity.

IIC solutions are a smaller CIC molded for a snug fit near the second bend of the ear canal.

They are 100% invisible, digital, and fully programmable, packing clarity and power into the tiniest of packages, for the highest level of discretion and fit the most active lifestyles. However, smaller batteries, reduced processing power, and insertion challenges can make them troublesome devices for some users.

Schedule a Comprehensive Hearing Assessment

Getting the right device to meet your unique hearing needs is a critical element in better hearing. Before choosing the device that is best suited for addressing your needs, you need a professional comprehensive hearing assessment.

If you or a loved one believes it might be time to take advantage of today’s advanced hearing aid technology, complete and submit the adjacent form and we’ll call you back to schedule an appointment.

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What Local People Say

5 out of 5 stars
C Geiss
20/02/2023


The presenter was great, the information provided was excellent and I feel I got a lot out of attending. 
5 out of 5 stars
DBL
27/10/2017 - Google


My family dealt with Jennifer Abbott at Hear at Home Mobile Hearing Clinic for hearing aids for our 90 yr old mother. Jennifer was extremely patient and understanding in her interactions with our Mum. I was particularly pleased that Jennifer spoke directly to Mum, addressing all questions and responses to her and ensuring her total engagement in the process. When responses to tests were different, Jennifer spent the time for a retest to ensure accuracy and had new moulds prepared so that Mum got the best possible benefit from her new aids. I would not hesitate to recommend Jennifer and Hear at Home Mobile Hearing Clinic to anyone looking for extraordinary service. 
5 out of 5 stars
Deborah Foot
27/10/2017 - Google


Our first contact with Jennifer was for a hearing assessment for my 90 year old Mum. Mum was able to be assessed in the comfort of her recliner in her own home and didn't have to make numerous trips to a clinic. Jennifer was very professional and knowledgeable and was able to offer us a wide range of hearing aids. Follow up has been very good as Mum has needed setting changes as her hearing declines. Jennifer also provides monthly checks and cleaning at Mum's retirement home. With a family history of deafness on both my parents sides I decided to have Jennifer assess my hearing in my early 60's. She impressed on me that it is better to get hearing aids earlier than later as hearing is not just about volume but also speech recognition and once... read moreOur first contact with Jennifer was for a hearing assessment for my 90 year old Mum. Mum was able to be assessed in the comfort of her recliner in her own home and didn't have to make numerous trips to a clinic. Jennifer was very professional and knowledgeable and was able to offer us a wide range of hearing aids. Follow up has been very good as Mum has needed setting changes as her hearing declines. Jennifer also provides monthly checks and cleaning at Mum's retirement home. With a family history of deafness on both my parents sides I decided to have Jennifer assess my hearing in my early 60's. She impressed on me that it is better to get hearing aids earlier than later as hearing is not just about volume but also speech recognition and once that declines it can't be recovered. I was fitted with the most up to date technology with recharging batteries and blue tooth capability. Follow up was excellent. I have on numerous occasions recommended Jennifer to friends and would highly recommend her to others who are experiencing hearing loss. read less 
5 out of 5 stars
Maureen Hutton
27/10/2021 - Google


I received my new hearing aids this morning and I am so Happy! Having an in-home hearing test and getting fit with hearing aids while sitting in your dining room was so convenient. The service is excellent and Jennifer was so thorough and patiently explained every detail to me. I would highly recommend. 
5 out of 5 stars
Darrell
27/10/2019 - Google


Thanks to Hear at Home Mobile Hearing Clinic and Jennifer Abbott my 94-year-old mother is hearing better than she has in years and is enjoying it. Despite the fact that I live in Victoria and my mother lives in Vancouver, Jennifer made it easy for me make all the arrangements from a distance. Jennifer: • deals well with the elderly and cares about her clients • takes charge and manages all the details • is very thorough: she gave me regular updates by telephone and email on how she was progressing. She emailed me photographs of the devices we had purchased so I could inspect the product. • made a video clip – and posted it on YouTube – that illustrated how the hearing aids were functioning with my mother and giving very clear instructions on how to use the external microphone accessory... read moreThanks to Hear at Home Mobile Hearing Clinic and Jennifer Abbott my 94-year-old mother is hearing better than she has in years and is enjoying it. Despite the fact that I live in Victoria and my mother lives in Vancouver, Jennifer made it easy for me make all the arrangements from a distance. Jennifer: • deals well with the elderly and cares about her clients • takes charge and manages all the details • is very thorough: she gave me regular updates by telephone and email on how she was progressing. She emailed me photographs of the devices we had purchased so I could inspect the product. • made a video clip – and posted it on YouTube – that illustrated how the hearing aids were functioning with my mother and giving very clear instructions on how to use the external microphone accessory we ordered, and demonstrating its effectiveness. This has been invaluable. I sent the YouTube link to family and friends and now they all know how to use the microphone when they visit. Jennifer is filling an important niche for people who are homebound or have limited mobility. She went the extra distance to make it easy for me to remotely arrange for improved hearing for my mother. And she delivered results! Darrell Victoria read less 
5 out of 5 stars
T Wheeler
12/04/2023


For a person who is very new to understanding financial independence, it was presented in a very simple yet informative manner. I feel like my knowledge on the subject has been improved. 
5 out of 5 stars
Heather Prochuk
27/10/2017 - Google


I resisted doing something about my hearing loss for many years -partly denial on my part, but also because I felt the professional I consulted many years ago seemed more interested in selling hearing aids rather than addressing my needs. My experience with Jennifer couldn't have been better. She obviously cares about her clients -using gentle humour to put me at ease. She was patient, thorough and explained everything without overwhelming me with information. I felt totally confident that my needs and well-being was her primary focus. A whole new hearing world has opened up for me now-I never realized how much I was missing before getting my hearing aides. She continues to follow up - which reinforces for me that she sincerely cares and wants only the best for her clients. Thank you, Jennifer. 
5 out of 5 stars
Deborah Upton
27/11/2021 - Google


Jennifer has been taking care of my hearing needs for several years now and I picked her specifically because of her offering to come to my home to do my annual tests. The strength of her client reviews helped me make the final decision to call. Jennifer is a consummate professional in that she is well organized, consistent in her communications, prompt in her arrival at our appointments and incredibly supportive in coming up with suggestions to help improve my hearing and word recognition as changes occur. On a scale of 1 to 10 she is an 11 for me! 
5 out of 5 stars
Isabel Eng
26/04/2022 - Google


We are so grateful for Jennifer who fitted our mom with her hearing aids. Her gentle and kind character which made my mom feel comfortable and she worked quickly to get the mould done at home. Jennifer is always quick to respond to any questions or concerns and is willing to go the extra mile to make sure the hearing aids are working properly. Thank you for improving my mom's quality of life. 
5 out of 5 stars
Susan Parson
31/08/2022 - Google


Jennifer and her team are absolutely fantastic! The in-home service made everything so easy and comfortable for my father-in-law. Jennifer is so professional and knowledgeable about hearing aids and is very kind and compassionate with her clients. I would highly recommend the team at Hear at Home, you won't be disappointed. 
5 out of 5 stars
P L
27/01/2022 - Google


I went online looking for a hearing aid service that could go to my 95 year old mother’s extended care home. I came across Hear at Home, and they were fantastic! They made the whole process very easy, provided an excellent assessment and plan Including follow up, and recommended the perfect hearing aid solution for my mother’s needs. The pricing was very competitive given the special circumstances. What I appreciated most, was that they made my mother feel very comfortable throughout the process. Highly recommended! Paul Livingston 
5 out of 5 stars
Cindijohnston
27/10/2017 - Google


Jennifer has been a huge part of our family for years. Her knowledge and compassion have been instrumental in managing a challenging situation with my father - and she has devoted time to the education of the staff at his care home. A personal connection is so important when dealing with aging parents, and I truly value having a relationship with Jennifer and Hear at Home. 
5 out of 5 stars
Hasti Khaki
27/04/2022 - Google


Jennifer from "Hear At Home" helped one of my family members pick the right hearing aid. Switching to a hearing aid is not an easy journey for most people; however, Jennifer made it very seamless and enjoyable by being attentive, genuine, efficient, and professional. She gave us plenty of time and options to try out numerous hearing aids before making the purchase. We highly recommend Hear at Home since it was one of the best service interactions we've had in many years. Thank you Jennifer! 
5 out of 5 stars
Darlene Gau
10/11/2022 - Google


2022 Nov 09

Both my husband and I are so pleased with the services we received [exceptional] from Hear at Home. The quality of the hearing aids are excellent as is Jennifer's knowledge of her work. She and all her staff are caring, helpful, friendly people and this attitude came across on our first contact with them: people first-always. And it's been consistent. Trying to make the right choice [like hearing aids] is often not easy but Hear at Home certainly made the experience a pleasant one. Thank you!



And a special thank you must be mentioned to Emma who was my first point of contact. Her warm friendly demeanor in her emails made a big difference for me.



Jennifer's ability to 'hear' and to 'listen' to what is being said is a gift which is helpful to... read more2022 Nov 09

Both my husband and I are so pleased with the services we received [exceptional] from Hear at Home. The quality of the hearing aids are excellent as is Jennifer's knowledge of her work. She and all her staff are caring, helpful, friendly people and this attitude came across on our first contact with them: people first-always. And it's been consistent. Trying to make the right choice [like hearing aids] is often not easy but Hear at Home certainly made the experience a pleasant one. Thank you!



And a special thank you must be mentioned to Emma who was my first point of contact. Her warm friendly demeanor in her emails made a big difference for me.



Jennifer's ability to 'hear' and to 'listen' to what is being said is a gift which is helpful to some of us oldies. So again, thank you. And we wish you every success in your business venture. It's well deserved! read less 
5 out of 5 stars
Cathy M
20/02/2023


The key piece of information I took from the Dementia webinar was the information provided about the difference between dementia and alzheimer’s disease. I found it informative and would attend again. 
5 out of 5 stars
Jennifer L
27/10/2021 - Google


I don’t usually write reviews for companies, but I just had to share my experience this time. Jennifer was attentive, efficient and professional. My grandmother lost her hearing aid at her nursing home. Jennifer understood the urgency and got it replaced as soon as possible, by rushing to the home as soon as she got the hearing aid mailed to her. Every step of the way, she took the time to communicate with my family as well as the nursing home staff. She would send me pictures and call me to keep me updated. She also made sure that we were completely satisfied with the product. Jennifer went above and beyond by helping my family manage a very stressful situation. I would recommend her to anyone looking for a hearing aid for themselves or a loved one. 
5 out of 5 stars
C Geiss
12/04/2023


Tracey was great, full of very good information, interesting topics. I would certainly attend another talk at Hear at Home. 
5 out of 5 stars
DaveandBon Scott
27/10/2021 - Google


Hear at Home is a very professional, very calming, very helpful service that comes to you where you live and when you want. I had no idea how important to your brain your hearing is. Jen explained everything to me about the connection between hearing well and being well: mentally - better memory, better social connections, better attitude to living overall. And then , when it came time to try out the hearing aids, she was exceptional - it was like she knows what you're thinking and answers your concerns even before you ask!! Very calm, very gentle - her manner made me relax and feel reassured. All in all, more health services should operate like Hear at Home -Thank you so much Jen. to keep your services available during this difficult Covid19 Pandemic 
5 out of 5 stars
Lea Atkinson
27/10/2021 - Google


Jennifer was a most efficient and pleasant professional. She explained all aspects of my mother's new aids clearly and simply. As my mother is 96 that was essential. She never seemed frustrated when mum needed help with putting the aids in (no matter how many times)! She never hurried with the visits and we both felt more confident with their use after each visit. 
5 out of 5 stars
Troy Forster
27/10/2019 - Google


I was very pleased to hear about Jennifer at Hear at Home Mobile Hearing Clinic as it is difficult to get my 91 year old Mom out to appointments. Her hearing loss was getting worse and she wasn’t keen about getting hearing aids to the dismay of my sister and me. The way Jennifer gave the hearing test, explained hearing loss and the impact it has on our lives gave my Mom confidence to move forward in getting a pair of hearing aids. Communication is so much better now. Ongoing it is especially helpful that Jennifer does monthly cleaning clinics at the Assisted Living Residence where Mom lives. The care and maintenance tutorials on her website are great too! Jennifer has a wonderful service to people with hearing loss and their families. She is professional, knowledgeable... read moreI was very pleased to hear about Jennifer at Hear at Home Mobile Hearing Clinic as it is difficult to get my 91 year old Mom out to appointments. Her hearing loss was getting worse and she wasn’t keen about getting hearing aids to the dismay of my sister and me. The way Jennifer gave the hearing test, explained hearing loss and the impact it has on our lives gave my Mom confidence to move forward in getting a pair of hearing aids. Communication is so much better now. Ongoing it is especially helpful that Jennifer does monthly cleaning clinics at the Assisted Living Residence where Mom lives. The care and maintenance tutorials on her website are great too! Jennifer has a wonderful service to people with hearing loss and their families. She is professional, knowledgeable and caring and I would highly recommend her services. read less 