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The Hear at Home Promise
Our Pinky Promise to You
- Your partner for life – as a locally owned and independent business, you’ll have the confidence that we’ll be here long into the future to be your hearing care partners for life. We’re not a pop-up business that will be gone tomorrow.
- Access to all levels of technology – as an independent business, we will help you to find the right technology for your unique needs through our wide range of partnerships with major manufactures. Unlike many others, you’re not limited to just one manufacturer.
- Honesty and integrity – our 14 year reputation has been built based on always doing the right thing. You’ll benefit from transparency, honesty and the highest levels of integrity.
- Benefit from us helping thousands of local people – with thousands of delighted patients since 2009, you will benefit from partnering with the highest-rated team of hearing care experts in Greater Vancouver that have helped many others to achieve the outcomes that you’re looking for.
Lynn B
The presenter was excellent, she provided us with very pertinent information that I can use going forward.
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Judy Bjornson
Jennifer from" Hear At Home" came to my dear mom's home yesterday to do her hearing test and check her hearing aids. Her expertise, kind nature and superior service was by far the best mom has ever received. Mom is 90 and I have been taking her to all of her appointments for years, I love the fact I don't have to drive her anywhere and she receives such better care in her own home. Thank you so much Jennifer and I will be highly recommending you to all of my clientele. Judy Bjornson
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C Geiss
Tracey was great, full of very good information, interesting topics. I would certainly attend another talk at Hear at Home.
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Laurie MacCallum
After years of mom refusing to wear hearing aids, we finally have a pair that are comfortable, easy to wear, and easy to charge. Jennifer was thorough and thoughtful in her recommendation and found us the perfect hearing aids - follow up was very strong as well. We are very satisfied with the service and product.
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Heather Shaw
Jennifer has helped my three seniors enjoy better hearing. She has helped us when aids were misplaced or when my mom was confused about how to use her new aids. Jennifer is patient and carefully explains all the steps. She and her company have been a supportive, caring part of our parents being able to continue to be part of their community!
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Jennifer L
I don’t usually write reviews for companies, but I just had to share my experience this time. Jennifer was attentive, efficient and professional. My grandmother lost her hearing aid at her nursing home. Jennifer understood the urgency and got it replaced as soon as possible, by rushing to the home as soon as she got the hearing aid mailed to her. Every step of the way, she took the time to communicate with my family as well as the nursing home staff. She would send me pictures and call me to keep me updated. She also made sure that we were completely satisfied with the product. Jennifer went above and beyond by helping my family manage a very stressful situation. I would recommend her to anyone looking for a hearing aid for themselves or a loved one.
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Susan Parson
Jennifer and her team are absolutely fantastic! The in-home service made everything so easy and comfortable for my father-in-law. Jennifer is so professional and knowledgeable about hearing aids and is very kind and compassionate with her clients. I would highly recommend the team at Hear at Home, you won't be disappointed.
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D Silverwood
We would highly recommend Jennifer and the Hear at Home team for all your hearing needs. My dad got his hearing aids from Jennifer over 10 years ago and my mom has had hers for the last couple of years. Jennifer is very knowledgeable, professional, thoughtful, a real pleasure to work with and always goes above and beyond. It was such a bonus for us that Jennifer was able to come to our home to for my dad’s hearing needs as he had mobility challenges. I recently brought my mom to Jennifer’s new office in the Delbrook Plaza which is beautiful, very accessible and has lots of free parking. Our family definitely recommends Hear at Home!!
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Deborah Upton
Jennifer has been taking care of my hearing needs for several years now and I picked her specifically because of her offering to come to my home to do my annual tests. The strength of her client reviews helped me make the final decision to call. Jennifer is a consummate professional in that she is well organized, consistent in her communications, prompt in her arrival at our appointments and incredibly supportive in coming up with suggestions to help improve my hearing and word recognition as changes occur. On a scale of 1 to 10 she is an 11 for me!
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Darrell
Thanks to Hear at Home Mobile Hearing Clinic and Jennifer Abbott my 94-year-old mother is hearing better than she has in years and is enjoying it. Despite the fact that I live in Victoria and my mother lives in Vancouver, Jennifer made it easy for me make all the arrangements from a distance. Jennifer: • deals well with the elderly and cares about her clients • takes charge and manages all the details • is very thorough: she gave me regular updates by telephone and email on how she was progressing. She emailed me photographs of the devices we had purchased so I could inspect the product. • made a video clip – and posted it on YouTube – that illustrated how the hearing aids were functioning with my mother and giving very clear instructions on how to use the external microphone accessory we ordered, and demonstrating its effectiveness. This has been invaluable. I sent the YouTube link to family and friends and now they all know how to use the microphone when they visit. Jennifer is filling an important niche for people who are homebound or have limited mobility. She went the extra distance to make it easy for me to remotely arrange for improved hearing for my mother. And she delivered results! Darrell Victoria
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