
Phonak


How to change a cerustop on your Phonak BTE, RIC with custom earmold
by Jennifer Abbott | May 14, 2020 | Client Resources, Phonak, Support and Instructions

How to clean and change cerustop on your custom Phonak ITE
by Jennifer Abbott | May 14, 2020 | Client Resources, Phonak, Support and Instructions

How to pair Phonak Audeo Marvel and Phonak Paradise to your iPhone.
by Jennifer Abbott | Apr 19, 2020 | Client Resources, Phonak, Support and Instructions

How to change a cerustop on your Phonak BTE, RIC
by Jennifer Abbott | Jul 31, 2019 | Client Resources, Phonak, Support and Instructions

Phonak Audeo Marvel & Paradise Volume & On/Off button
by Jennifer Abbott | Jun 28, 2019 | Client Resources, Phonak, Support and Instructions

How to do a hard re-start if your Phonak hearing aids are not charging
by Jennifer Abbott | Jun 28, 2019 | Client Resources, Phonak, Support and Instructions

How to change a cerusheild on your Phonak BTE, RIC
by Jennifer Abbott | Jun 28, 2019 | Client Resources, Phonak, Support and Instructions
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The Hear at Home Promise
Our Pinky Promise to You
- Your partner for life – as a locally owned and independent business, you’ll have the confidence that we’ll be here long into the future to be your hearing care partners for life. We’re not a pop-up business that will be gone tomorrow.
- Access to all levels of technology – as an independent business, we will help you to find the right technology for your unique needs through our wide range of partnerships with major manufactures. Unlike many others, you’re not limited to just one manufacturer.
- Honesty and integrity – our 14 year reputation has been built based on always doing the right thing. You’ll benefit from transparency, honesty and the highest levels of integrity.
- Benefit from us helping thousands of local people – with thousands of delighted patients since 2009, you will benefit from partnering with the highest-rated team of hearing care experts in Greater Vancouver that have helped many others to achieve the outcomes that you’re looking for.
Greg Viger
Jennifer & the Hear At Home staff are amazing. The kindness, warmth, sincerity and genuine concern for their clients and family is like I have never witnessed in a business. It is kind of hard to believe until you experience it. Read the other reviews and there is a consistent pattern in the accolades. They go above and beyond to do right for their clients and make it as easy as possible to handle what can sometimes be hard situations.
I completely trust them with my parents and can not recommend them enough to care for your loved ones.
I completely trust them with my parents and can not recommend them enough to care for your loved ones.
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D H
Jennifer came to our home to test my mother's hearing, gave us a report and helped us assess our options. There was no sales pressure and we later bought a set of hearing aids from Hear at Home. The follow-up service was excellent, including 3 review visits to my mother's care home. It has made a big difference to our ability to communicate with my mom. Highly recommend Hear at Home.
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Janice Porter

Jennifer is a true professional and a stand out in her field. I would not hesitate to recommend her to anyone in need of hearing services. She is most caring, and considerate, and will go out of her way to accommodate her clients. Jennifer has done a lot to build her reputation in her community - in particular she has successfully organized and executed a Seniors Flash Mob event (more than once) - coordinating many seniors and local businesses to put on an amazing event each time. Kudos!
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Kit Baker

Jennifer has always been ready to help..she knows her business very well..and I love her to bits and highly recommend her to anyone. Kit Baker
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Heather Shaw

Jennifer has helped my three seniors enjoy better hearing. She has helped us when aids were misplaced or when my mom was confused about how to use her new aids. Jennifer is patient and carefully explains all the steps. She and her company have been a supportive, caring part of our parents being able to continue to be part of their community!
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Cherri
Jennifer, was a real life saver when mom lost one of her hearing aids while at the hospital. Jennifer came to mom's bedside, took measurements of mom's ears and ordered a new set of hearing aids. Mom is very happy with both Jennifer and her new hearing aids! After mom returned home, Jennifer visited us at home and checked on mom. Recently, Jennifer visited us again and checked on mom's hearing aids and gave mom another hearing test. While examining mom's ears, Jennifer discovered wax build up, and made the suggestion to see our doctor for an ear flush. We would not of known about the wax, if Jennifer had not examined mom's ears. Jennifer has taken the stress out of both the management of mom's hearing and the maintenance of her hearing aids. We can not thank you enough Jennifer!
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Lynne Moran

Jennifer from Hear at Home presented to a group of the North Shore Eldercollege at our Speaker Series last fall and she was great.
This was not a sales pitch but a knowledgable, insiteful presentation on hearing Loss.
She also shared her journey as an entrepreneur,which was very interesting to us all.She is a wonderful guest speaker.
This was not a sales pitch but a knowledgable, insiteful presentation on hearing Loss.
She also shared her journey as an entrepreneur,which was very interesting to us all.She is a wonderful guest speaker.
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DBL
My family dealt with Jennifer Abbott at Hear at Home Mobile Hearing Clinic for hearing aids for our 90 yr old mother. Jennifer was extremely patient and understanding in her interactions with our Mum. I was particularly pleased that Jennifer spoke directly to Mum, addressing all questions and responses to her and ensuring her total engagement in the process. When responses to tests were different, Jennifer spent the time for a retest to ensure accuracy and had new moulds prepared so that Mum got the best possible benefit from her new aids. I would not hesitate to recommend Jennifer and Hear at Home Mobile Hearing Clinic to anyone looking for extraordinary service.
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Darrell
Thanks to Hear at Home Mobile Hearing Clinic and Jennifer Abbott my 94-year-old mother is hearing better than she has in years and is enjoying it. Despite the fact that I live in Victoria and my mother lives in Vancouver, Jennifer made it easy for me make all the arrangements from a distance. Jennifer: • deals well with the elderly and cares about her clients • takes charge and manages all the details • is very thorough: she gave me regular updates by telephone and email on how she was progressing. She emailed me photographs of the devices we had purchased so I could inspect the product. • made a video clip – and posted it on YouTube – that illustrated how the hearing aids were functioning with my mother and giving very clear instructions on how to use the external microphone accessory we ordered, and demonstrating its effectiveness. This has been invaluable. I sent the YouTube link to family and friends and now they all know how to use the microphone when they visit. Jennifer is filling an important niche for people who are homebound or have limited mobility. She went the extra distance to make it easy for me to remotely arrange for improved hearing for my mother. And she delivered results! Darrell Victoria
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Maureen Hutton
I received my new hearing aids this morning and I am so Happy! Having an in-home hearing test and getting fit with hearing aids while sitting in your dining room was so convenient. The service is excellent and Jennifer was so thorough and patiently explained every detail to me. I would highly recommend.
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