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The Hear at Home Promise
Our Pinky Promise to You
- Your partner for life – as a locally owned and independent business, you’ll have the confidence that we’ll be here long into the future to be your hearing care partners for life. We’re not a pop-up business that will be gone tomorrow.
- Access to all levels of technology – as an independent business, we will help you to find the right technology for your unique needs through our wide range of partnerships with major manufactures. Unlike many others, you’re not limited to just one manufacturer.
- Honesty and integrity – our 14 year reputation has been built based on always doing the right thing. You’ll benefit from transparency, honesty and the highest levels of integrity.
- Benefit from us helping thousands of local people – with thousands of delighted patients since 2009, you will benefit from partnering with the highest-rated team of hearing care experts in Greater Vancouver that have helped many others to achieve the outcomes that you’re looking for.
Lynne Moran
Jennifer from Hear at Home presented to a group of the North Shore Eldercollege at our Speaker Series last fall and she was great.
This was not a sales pitch but a knowledgable, insiteful presentation on hearing Loss.
She also shared her journey as an entrepreneur,which was very interesting to us all.She is a wonderful guest speaker.
This was not a sales pitch but a knowledgable, insiteful presentation on hearing Loss.
She also shared her journey as an entrepreneur,which was very interesting to us all.She is a wonderful guest speaker.
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DBL
My family dealt with Jennifer Abbott at Hear at Home Mobile Hearing Clinic for hearing aids for our 90 yr old mother. Jennifer was extremely patient and understanding in her interactions with our Mum. I was particularly pleased that Jennifer spoke directly to Mum, addressing all questions and responses to her and ensuring her total engagement in the process. When responses to tests were different, Jennifer spent the time for a retest to ensure accuracy and had new moulds prepared so that Mum got the best possible benefit from her new aids. I would not hesitate to recommend Jennifer and Hear at Home Mobile Hearing Clinic to anyone looking for extraordinary service.
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Maureen Hutton
I received my new hearing aids this morning and I am so Happy! Having an in-home hearing test and getting fit with hearing aids while sitting in your dining room was so convenient. The service is excellent and Jennifer was so thorough and patiently explained every detail to me. I would highly recommend.
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Cathy M
The key piece of information I took from the Dementia webinar was the information provided about the difference between dementia and alzheimer’s disease. I found it informative and would attend again.
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Troy Forster
I was very pleased to hear about Jennifer at Hear at Home Mobile Hearing Clinic as it is difficult to get my 91 year old Mom out to appointments. Her hearing loss was getting worse and she wasn’t keen about getting hearing aids to the dismay of my sister and me. The way Jennifer gave the hearing test, explained hearing loss and the impact it has on our lives gave my Mom confidence to move forward in getting a pair of hearing aids. Communication is so much better now. Ongoing it is especially helpful that Jennifer does monthly cleaning clinics at the Assisted Living Residence where Mom lives. The care and maintenance tutorials on her website are great too! Jennifer has a wonderful service to people with hearing loss and their families. She is professional, knowledgeable and caring and I would highly recommend her services.
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Doris Gregory
I am writing this for my mother who is 101 and in an LTC facility. Jennifer has been very helpful in visiting the nursing home, fixing the hearing aids and instructing staff on care and maintenance.
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Suzanne Allan
Jennifer has gone above and beyond our expectations. She is so caring, professional and respectful. She knew just how to talk to my 88 year old father to help him feel comfortable with his first hearing aids, which wasn't easy. Even if you don't have limited mobility I would recommend her personal touch over a clinic!
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Emily James
We met Jennifer by chance and on finding out my son is hearing impaired, she immediately and selflessly offered to help us. I realize Jennifer deals mainly with adults, but she is truly amazing with kids. When she worked with my son, she was engaging, patient and kind. She talked directly to him and helped him understand how the devices worked so he could take ownership and have the confidence to operate everything on his own. It is obvious that Jennifer cares deeply about the people she is working with and enjoys what she is doing. She understands the subtle challenges people with hearing impairment face and is passionate in her desire to improve their quality of life. I would highly recommend Jennifer to anyone (child or adult) with hearing impairment. She is understanding and empathetic and explains everything so clearly.
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Lynn B
The presenter was excellent, she provided us with very pertinent information that I can use going forward.
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Linda Hagen
My sister and I feel blessed to have met Jennifer from Hear at Home. Getting our mom the help she needed with her hearing has significantly changed Mom's life for the better and, thanks to Jennifer, the entire process was pleasant for all of us. Having our mom being able to hear again truly is amazing but equally amazing is the way Jennifer does what she does. Right from the start of the process her calm, friendly demeanor put all of us immediately at ease. We were a bit concerned about how well our mom would handle the actual hearing test but Jennifer's patience, interjected with appropriate and well-timed humour, had our mom relaxed and understanding what she needed to do in a matter of minutes. Jennifer has a thorough and clear way of explaining things which was especially valuable when it came to understanding the hearing test results, why she was recommending specific types of hearing aids and how to insert and care for the hearing aids we selected. Her response time to phone calls and e-mails was also very prompt which was also greatly appreciated. As well, Jennifer made a recommendation of an alternate communication device to the telephone which has significantly improved quality and quantity of connecting with our mom. We highly recommend Jennifer and Hear at Home for anyone in need of a hearing test or devices for themselves or anyone under their care. Linda Hagen & Jennifer Champagne
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