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The Hear at Home Promise
Our Pinky Promise to You
- Your partner for life – as a locally owned and independent business, you’ll have the confidence that we’ll be here long into the future to be your hearing care partners for life. We’re not a pop-up business that will be gone tomorrow.
- Access to all levels of technology – as an independent business, we will help you to find the right technology for your unique needs through our wide range of partnerships with major manufactures. Unlike many others, you’re not limited to just one manufacturer.
- Honesty and integrity – our 14 year reputation has been built based on always doing the right thing. You’ll benefit from transparency, honesty and the highest levels of integrity.
- Benefit from us helping thousands of local people – with thousands of delighted patients since 2009, you will benefit from partnering with the highest-rated team of hearing care experts in Greater Vancouver that have helped many others to achieve the outcomes that you’re looking for.
Rose Walter
Hello Jennifer
Since last Wednesday, I have been putting my hearing aids in after coming out of the shower every single morning. You adjusted it and I have no more problem to understand people more than max. three, me included. Today we were six around the table and sometimes my husband, who was sitting beside me, talked to the host while I was chatting with the hostess and one of her friends to the same time. That never happened the last 3 or 4 years ever!
While driving in a pick up truck, very loud vehicle, I was able to talk to my husband without having to yell at each other! Also the drops are working like a charm. On Thursday, I needed it in both ears once. Today the first time again just later in the afternoon into my right ear. That’s it. It must have a kind of a healing property in that bottle…![😊](https://s.w.org/images/core/emoji/14.0.0/svg/1f60a.svg)
Garry asked me if I stay in Squamish just for the cleaning – my reply was, never again!
Thank you for helping me so much and I will see you in a few months for ear cleaning.
Warmest Regards
Since last Wednesday, I have been putting my hearing aids in after coming out of the shower every single morning. You adjusted it and I have no more problem to understand people more than max. three, me included. Today we were six around the table and sometimes my husband, who was sitting beside me, talked to the host while I was chatting with the hostess and one of her friends to the same time. That never happened the last 3 or 4 years ever!
While driving in a pick up truck, very loud vehicle, I was able to talk to my husband without having to yell at each other! Also the drops are working like a charm. On Thursday, I needed it in both ears once. Today the first time again just later in the afternoon into my right ear. That’s it. It must have a kind of a healing property in that bottle…
Garry asked me if I stay in Squamish just for the cleaning – my reply was, never again!
Thank you for helping me so much and I will see you in a few months for ear cleaning.
Warmest Regards
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Melissa Weaver
![positive review](https://hearathome.ca/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/positive-min.png)
I had the opportunity to work with Jennifer while I was finishing my education and she was an invaluable piece in my success. But more than the experience she gave me, I do not forget years later that more than anything, Jennifer cares. About her clients, her work, and her community. I saw it in her knowledge and that she is always broadening and sharing her skills. Her approach is one with patience and empowerment. And her involvement is always present whether it's with other professionals, her clients, or the community at large. From my time with her, Jennifer offers an amazing service and experience.
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Lisa Hunt
Jennifer is fantastic, and it's so convenient to have her come to my mom's assisted living place, for testing etc.
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Nancy LeBlevec
Jennifer was very patient and lovely with my mother. As is the case for most older adults, they refuse to believe they need hearing aids. Jennifer was very adept at explaining not only the necessity but how it impacts other areas in her life. She came back twice to ensure the hearing aid fit properly and when my mom was still having some issues, she kindly switched her to another more comfortable style. I would strongly recommend Jennifer, she is very professional and compassionate with the older population.
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Harry Haley
![positive review](https://hearathome.ca/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/positive-min.png)
I live in Richmond and over the 4 years of using hearing aids I extremely happy with the prompt service that I have received from Hear at Home. I email Hear at Home when I have a question or need help adjusting my hearing aids and I receive replies back the same day answering my questions. Further, I am able to make appointments at convenient locations and times to assist me. In addition, Hear at Home taught me how to use the many features on the hearing aids so I can better utilize them so I can enjoy my activities much more. I will buy my next set of hearing aids from Hear at Home.
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Lea Atkinson
Jennifer was a most efficient and pleasant professional. She explained all aspects of my mother's new aids clearly and simply. As my mother is 96 that was essential. She never seemed frustrated when mum needed help with putting the aids in (no matter how many times)! She never hurried with the visits and we both felt more confident with their use after each visit.
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Elizabeth Mah
Jennifer and her team are personable, heart-centred and lovely. I would highly recommend!
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Emily James
We met Jennifer by chance and on finding out my son is hearing impaired, she immediately and selflessly offered to help us. I realize Jennifer deals mainly with adults, but she is truly amazing with kids. When she worked with my son, she was engaging, patient and kind. She talked directly to him and helped him understand how the devices worked so he could take ownership and have the confidence to operate everything on his own. It is obvious that Jennifer cares deeply about the people she is working with and enjoys what she is doing. She understands the subtle challenges people with hearing impairment face and is passionate in her desire to improve their quality of life. I would highly recommend Jennifer to anyone (child or adult) with hearing impairment. She is understanding and empathetic and explains everything so clearly.
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A Ladener
Jennifer is fabulous and if I could give a dozen stars I would.
A week after my mom arrived from Germany, one of her Signia hearing aid stopped working and left us scrambling trying to find any option to allow mom to take part in all the Christmas experiences. We were so lucky that our first call was to Jennifer at Hear @ Home.
Not only did she squeeze us into her super busy schedule the same day to check on the hearing aid, she also coordinated with the Signia rep to get it replaced under it's international warranty when it was clear that it was broken.
She went above and beyond when she invited us to come in one more time to offer my mom a loaner hearing aid for the holidays.
I am so grateful that Jennifer has been so thoughtful, proactive and kind and ensured that my mom would not miss out.
I will go for my own hearing test in the spring and will send everyone I know into her capable hands.
Jennifer saved our Christmas!
A week after my mom arrived from Germany, one of her Signia hearing aid stopped working and left us scrambling trying to find any option to allow mom to take part in all the Christmas experiences. We were so lucky that our first call was to Jennifer at Hear @ Home.
Not only did she squeeze us into her super busy schedule the same day to check on the hearing aid, she also coordinated with the Signia rep to get it replaced under it's international warranty when it was clear that it was broken.
She went above and beyond when she invited us to come in one more time to offer my mom a loaner hearing aid for the holidays.
I am so grateful that Jennifer has been so thoughtful, proactive and kind and ensured that my mom would not miss out.
I will go for my own hearing test in the spring and will send everyone I know into her capable hands.
Jennifer saved our Christmas!
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Maureen Hutton
I received my new hearing aids this morning and I am so Happy! Having an in-home hearing test and getting fit with hearing aids while sitting in your dining room was so convenient. The service is excellent and Jennifer was so thorough and patiently explained every detail to me. I would highly recommend.
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