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The Hear at Home Promise
Our Pinky Promise to You
- Your partner for life – as a locally owned and independent business, you’ll have the confidence that we’ll be here long into the future to be your hearing care partners for life. We’re not a pop-up business that will be gone tomorrow.
- Access to all levels of technology – as an independent business, we will help you to find the right technology for your unique needs through our wide range of partnerships with major manufactures. Unlike many others, you’re not limited to just one manufacturer.
- Honesty and integrity – our 14 year reputation has been built based on always doing the right thing. You’ll benefit from transparency, honesty and the highest levels of integrity.
- Benefit from us helping thousands of local people – with thousands of delighted patients since 2009, you will benefit from partnering with the highest-rated team of hearing care experts in Greater Vancouver that have helped many others to achieve the outcomes that you’re looking for.
Suzanne Allan
Jennifer has gone above and beyond our expectations. She is so caring, professional and respectful. She knew just how to talk to my 88 year old father to help him feel comfortable with his first hearing aids, which wasn't easy. Even if you don't have limited mobility I would recommend her personal touch over a clinic!
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I Brown
The webinar was a pragmatic approach to handling difficult and frustrating conversations with individuals with dementia.
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Troy Forster
I was very pleased to hear about Jennifer at Hear at Home Mobile Hearing Clinic as it is difficult to get my 91 year old Mom out to appointments. Her hearing loss was getting worse and she wasn’t keen about getting hearing aids to the dismay of my sister and me. The way Jennifer gave the hearing test, explained hearing loss and the impact it has on our lives gave my Mom confidence to move forward in getting a pair of hearing aids. Communication is so much better now. Ongoing it is especially helpful that Jennifer does monthly cleaning clinics at the Assisted Living Residence where Mom lives. The care and maintenance tutorials on her website are great too! Jennifer has a wonderful service to people with hearing loss and their families. She is professional, knowledgeable and caring and I would highly recommend her services.
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Carlos Taylhardat
Professional, dedicated and compassionate care are but a few of the traits that you can count from Hear at Home.
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Simon Manvell
Being on the younger side of the spectrum for those I think would need hearing aids, I was put off by my wife's insistence to get my hearing checked. Too many "huhs?" and "sorry whats?" lead me to connect with Jennifer and book an appointment, honestly dreading the result. Jennifer's first at-home visit was incredible. Within an hour she had completed her tests within our home environment, produced a solution and presented the next steps in moving ahead. Her communication was highly professional and her approach to my situation was incredibly authentic and relevant. Over the course of three months, she moved me through three different products. Giving me the time to try, test and decide on them before they became permanent. During that process, she was keenly receptive to my feedback, responsive and each time presented a better alternative. In the end, my solution is a home run. I have a higher quality of life which has led to better understanding in my relationship and has increased my effectiveness in my business. I am amazed at her honest care and attention for her clientele. It's truly genuine and rare. I have and will continue to recommend her to anyone looking for a true professional that is capable of providing solutions designed specifically for each customer.
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Sara Fox
Jennifer's mobile hearing aid clinic is a fantastic service. My dad lives on Bowen Island, so it was extremely helpful for him to get his new hearing aids without having to travel to the mainland. Jennifer is knowledgable, kind, good-humoured and helpful. She explains the options clearly. We did not feel at all rushed or pressured. We enjoyed the time that Jennifer spent with us, and learned a lot too. My dad is thrilled with his new hearing aid and the improvements it has made to his life. I got my own hearing aids somewhere else - before we knew about Jennifer and Hear At Home. I will certainly be going to Jennifer in the future. Thank you!
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Christopher Williams
Jennifer and Hear at Home are exceptional and I would highly recommend her to anyone contemplating hearing aids.
Jennifer is patient, knowledgeable and professional. She takes the time to understand individual needs and to tailor the product to your specific situation. The home visit was a great way to get a hearing test and to have the time to ask questions and make an informed decision. Her follow up was fantastic and she clearly knows her products and the needs of her clientele. She goes the extra mile and more!
In short, beyond just being happy with my purchase, Jennifer and Hear at Home were one of my best consumer experiences in years. I would not hesitate to recommend Jennifer and her company to anyone who feels they, or someone they know, needs hearing assistance. Thanks, Jennifer!
-Christopher Williams
Jennifer is patient, knowledgeable and professional. She takes the time to understand individual needs and to tailor the product to your specific situation. The home visit was a great way to get a hearing test and to have the time to ask questions and make an informed decision. Her follow up was fantastic and she clearly knows her products and the needs of her clientele. She goes the extra mile and more!
In short, beyond just being happy with my purchase, Jennifer and Hear at Home were one of my best consumer experiences in years. I would not hesitate to recommend Jennifer and her company to anyone who feels they, or someone they know, needs hearing assistance. Thanks, Jennifer!
-Christopher Williams
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Adam Woodall
Such a fantastic experience working with Jennifer at Hear at home! She really took the time to understand what was going on with my hearing physically and mentally. She went above and beyond to give me the highest quality care. Highly recommended!
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C Geiss
Tracey was great, full of very good information, interesting topics. I would certainly attend another talk at Hear at Home.
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Brian Gibbard
In recent years I realized that I had sustained a hearing loss. A profoundly hearing impaired friend suggested I contact Jennifer Abbott at Hear at Home. Jennifer was a delight to deal with. She came to my home , tested me, and gave me a number of options. At no time did I feel she was trying to "sell" me something; rather she was giving me information and leaving decisions up to me. She was patient and and able to answer all my questions. I did purchase hearing aids from Hear at Home and they have worked as she described. Her follow up care was excellent and she was prompt and very careful to follow covid protocols. In sum my experience with Jennifer and Hear at Home exceeded my expectations and I would refer friends to her without hesitation.
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