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Providing Mobile Hearing Care To The Residents of Greater Vancouver

778-340-1101

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How Can Hidden Hearing Loss Be Detected and Treated?

How Can Hidden Hearing Loss Be Detected and Treated?

Jan 20, 2023 | Client Resources, Hearing Health, Hearing Loss

While most people can have a regular hearing test and get a quick diagnosis and treatment, occasionally, hearing loss can be difficult to detect and diagnose, even with a standard hearing test. You or a loved one may have partaken in a hearing evaluation and been told...

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The Hear at Home Promise

Our Pinky Promise to You

  • Your partner for life – as a locally owned and independent business, you’ll have the confidence that we’ll be here long into the future to be your hearing care partners for life. We’re not a pop-up business that will be gone tomorrow.
  • Access to all levels of technology – as an independent business, we will help you to find the right technology for your unique needs through our wide range of partnerships with major manufactures. Unlike many others, you’re not limited to just one manufacturer.
  • Honesty and integrity – our 14 year reputation has been built based on always doing the right thing. You’ll benefit from transparency, honesty and the highest levels of integrity.
  • Benefit from us helping thousands of local people – with thousands of delighted patients since 2009, you will benefit from partnering with the highest-rated team of hearing care experts in Greater Vancouver that have helped many others to achieve the outcomes that you’re looking for.

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Melissa Weaver
positive review 
I had the opportunity to work with Jennifer while I was finishing my education and she was an invaluable piece in my success. But more than the experience she gave me, I do not forget years later that more than anything, Jennifer cares. About her clients, her work, and her community. I saw it in her knowledge and that she is always broadening and sharing her skills. Her approach is one with patience and empowerment. And her involvement is always present whether it's with other professionals, her clients, or the community at large. From my time with her, Jennifer offers an amazing service and experience.
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14/04/2016
Wedad Keshavji
Jennifer recently fitted my mum, who is 93, with new Hearing Aids. My mum resides in a Long Term Care Facility and Jennifer was able to to use her mobile equipment to get the perfect results. Jennifer is kind, gentle, respectful and worked in a positive manner with my mum to achieve the results that have greatly benefited my mum. Thanks Jennifer.
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27/10/2021
Kimberley D
I really enjoyed attending the Dementia event, I would certainly attend another event in the future as the content improved my knowledge on the topic. I found it helpful to receive information on positive caring for folks with dementia.
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20/02/2023
Margaret Eldridge
Both my husband and I received very knowledgeable and caring assistance from Hear at home. Jennifer really cares about her clients and is always willing to go above and beyond with her excellent service and friendly manner. So pleased with my first experience with hearing aids.
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27/04/2022
Heather Shaw
positive review 
Jennifer has helped my three seniors enjoy better hearing. She has helped us when aids were misplaced or when my mom was confused about how to use her new aids. Jennifer is patient and carefully explains all the steps. She and her company have been a supportive, caring part of our parents being able to continue to be part of their community!
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26/09/2019
Elizabeth Mah
Jennifer and her team are personable, heart-centred and lovely. I would highly recommend!
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27/09/2022
Christopher Williams
Jennifer and Hear at Home are exceptional and I would highly recommend her to anyone contemplating hearing aids.

Jennifer is patient, knowledgeable and professional. She takes the time to understand individual needs and to tailor the product to your specific situation. The home visit was a great way to get a hearing test and to have the time to ask questions and make an informed decision. Her follow up was fantastic and she clearly knows her products and the needs of her clientele. She goes the extra mile and more!

In short, beyond just being happy with my purchase, Jennifer and Hear at Home were one of my best consumer experiences in years. I would not hesitate to recommend Jennifer and her company to anyone who feels they, or someone they know, needs hearing assistance. Thanks, Jennifer!

-Christopher Williams
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09/05/2022
Judy Bjornson
Jennifer from" Hear At Home" came to my dear mom's home yesterday to do her hearing test and check her hearing aids. Her expertise, kind nature and superior service was by far the best mom has ever received. Mom is 90 and I have been taking her to all of her appointments for years, I love the fact I don't have to drive her anywhere and she receives such better care in her own home. Thank you so much Jennifer and I will be highly recommending you to all of my clientele. Judy Bjornson
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27/10/2021
D H
Jennifer came to our home to test my mother's hearing, gave us a report and helped us assess our options. There was no sales pressure and we later bought a set of hearing aids from Hear at Home. The follow-up service was excellent, including 3 review visits to my mother's care home. It has made a big difference to our ability to communicate with my mom. Highly recommend Hear at Home.
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18/04/2022
A Ladener
Jennifer is fabulous and if I could give a dozen stars I would.
A week after my mom arrived from Germany, one of her Signia hearing aid stopped working and left us scrambling trying to find any option to allow mom to take part in all the Christmas experiences. We were so lucky that our first call was to Jennifer at Hear @ Home.
Not only did she squeeze us into her super busy schedule the same day to check on the hearing aid, she also coordinated with the Signia rep to get it replaced under it's international warranty when it was clear that it was broken.
She went above and beyond when she invited us to come in one more time to offer my mom a loaner hearing aid for the holidays.
I am so grateful that Jennifer has been so thoughtful, proactive and kind and ensured that my mom would not miss out.
I will go for my own hearing test in the spring and will send everyone I know into her capable hands.
Jennifer saved our Christmas!
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19/12/2022

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778-340-1101

Disclaimer

Hear at Home Practitioners are licensed by the College of Speech and Hearing Health Professionals of British Columbia. Any unresolved concerns they may have about the registrant’s practice may be reported to the College: College of Speech and Hearing Health Professionals of British Columbia 900 – 200 Granville St, Vancouver, BC, V6C 1S4
Phone: 604.742.6380
Toll-free: 1.888.742.6380
Email: enquiries@cshbc.ca

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Position: Customer Care Representative

Are you passionate about helping people improve their quality of life? Do you possess excellent communication skills and have a knack for providing exceptional customer service? If so, we have an exciting opportunity for you!

We are a leading hearing clinic, dedicated to enhancing the lives of individuals with hearing loss. We are currently seeking a dynamic and empathetic Customer Care Representative to join our team on a part-time basis.

Responsibilities:

  • Greet and welcome clients in a friendly and professional manner
  • Schedule appointments and manage the clinic's calendar efficiently
  • Answer incoming phone calls and respond to inquiries promptly
  • Provide accurate information about our hearing services and products
  • Assist clients in completing necessary forms and paperwork
  • Maintain patient records and ensure confidentiality
  • Collaborate with Hearing Aid Practitioners and support staff to ensure a seamless client experience
  • Handle customer complaints or concerns with patience and empathy, striving for effective resolutions
  • Follow up with clients to ensure their satisfaction and address any additional needs

Requirements:

  • Excellent interpersonal and communication skills
  • Empathetic and patient-oriented approach when dealing with customers
  • Strong organizational skills with attention to detail
  • Ability to multitask and prioritize tasks effectively
  • Proficient computer skills, including MS Office and appointment scheduling software
  • Prior experience in customer service or healthcare industry preferred but not required
  • Familiarity with audiology or hearing-related terminology is a plus

Benefits:

  • Competitive hourly rate
  • Flexible part-time schedule
  • Opportunity to work in a supportive and compassionate team environment
  • Ongoing training and professional development
  • Making a meaningful difference in the lives of individuals with hearing loss

How to Apply: If you are passionate about making a positive impact and possess the required skills, we would love to hear from you. Please submit your resume and a cover letter outlining your relevant experience to jennifer@hearathome.ca

We appreciate all applications, but only candidates selected for an interview will be contacted.

Join our team and become an integral part of our mission to provide exceptional hearing care to our valued patients. Apply today!

Job Title: Mobile Hearing Practitioner

We are seeking a highly motivated Mobile Hearing Practitioner to join our team. In this role, you will provide high-quality hearing services to our clients, travelling to various locations throughout the community.

Responsibilities:

  • Conduct comprehensive hearing assessments and provide recommendations for appropriate treatment options.
  • Fit and program hearing aids and other assistive devices.
  • Provide follow-up care and adjustments as needed.
  • Educate clients and their families on hearing loss, communication strategies and assistive technology.
  • Maintain accurate and up-to-date records of client care and communication with physicians and other healthcare professionals as necessary.
  • Adhere to all applicable laws, regulations and professional standards.

Requirements:

  • Licensed Hearing Aid Practitioner in good standing.
  • Strong knowledge of hearing disorders, hearing aids and other assistive devices.
  • Excellent interpersonal and communication skills.
  • Ability to work independently and travel to various locations throughout the community.

To apply for the position of Mobile Hearing Practitioner, please submit your resume and a cover letter highlighting your qualifications and experience in mobile hearing practice.

Join our team at Hear at Home Mobile Hearing Clinic LTD and contribute to improving the lives of individuals in need of hearing care. Together, we can make a difference.