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Providing Mobile Hearing Care To The Residents of Greater Vancouver

778-340-1101

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Senior Hearing Loss and Depression – How Can Hearing Aids Help?

Senior Hearing Loss and Depression – How Can Hearing Aids Help?

Aug 28, 2021 | Client Resources, Hearing Aids, Hearing Health, Hearing Loss

Hearing loss and depression are quite prevalent among older adults. Both of these conditions are often difficult to identify because they generally develop gradually and may not always be apparent to the afflicted individual. Various studies have shown a complex...

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The Hear at Home Promise

Our Pinky Promise to You

  • Your partner for life – as a locally owned and independent business, you’ll have the confidence that we’ll be here long into the future to be your hearing care partners for life. We’re not a pop-up business that will be gone tomorrow.
  • Access to all levels of technology – as an independent business, we will help you to find the right technology for your unique needs through our wide range of partnerships with major manufactures. Unlike many others, you’re not limited to just one manufacturer.
  • Honesty and integrity – our 14 year reputation has been built based on always doing the right thing. You’ll benefit from transparency, honesty and the highest levels of integrity.
  • Benefit from us helping thousands of local people – with thousands of delighted patients since 2009, you will benefit from partnering with the highest-rated team of hearing care experts in Greater Vancouver that have helped many others to achieve the outcomes that you’re looking for.

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Cindi Johnston
positive review 
Once again, Jennifer Abbott to the rescue! A damaged hearing aid results in so many issues for my dad - but Jennifer's thoughtful, professional, and speedy help has reminded me how lucky our community is to have such a skilled practitioner in our midst. Thank you Jennifer and Hear at Home - again! Cindi Johnston
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17/09/2018
Sara Fox
Jennifer's mobile hearing aid clinic is a fantastic service. My dad lives on Bowen Island, so it was extremely helpful for him to get his new hearing aids without having to travel to the mainland. Jennifer is knowledgable, kind, good-humoured and helpful. She explains the options clearly. We did not feel at all rushed or pressured. We enjoyed the time that Jennifer spent with us, and learned a lot too. My dad is thrilled with his new hearing aid and the improvements it has made to his life. I got my own hearing aids somewhere else - before we knew about Jennifer and Hear At Home. I will certainly be going to Jennifer in the future. Thank you!
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27/10/2021
Simon Manvell
Being on the younger side of the spectrum for those I think would need hearing aids, I was put off by my wife's insistence to get my hearing checked. Too many "huhs?" and "sorry whats?" lead me to connect with Jennifer and book an appointment, honestly dreading the result. Jennifer's first at-home visit was incredible. Within an hour she had completed her tests within our home environment, produced a solution and presented the next steps in moving ahead. Her communication was highly professional and her approach to my situation was incredibly authentic and relevant. Over the course of three months, she moved me through three different products. Giving me the time to try, test and decide on them before they became permanent. During that process, she was keenly receptive to my feedback, responsive and each time presented a better alternative. In the end, my solution is a home run. I have a higher quality of life which has led to better understanding in my relationship and has increased my effectiveness in my business. I am amazed at her honest care and attention for her clientele. It's truly genuine and rare. I have and will continue to recommend her to anyone looking for a true professional that is capable of providing solutions designed specifically for each customer.
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27/10/2019
Lynn B
The presenter was excellent, she provided us with very pertinent information that I can use going forward.
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20/02/2023
Ross Forman
Jennifer was great! She helped me with hearing protection. Super professional and such a nice person to deal with. I'm sure I will be back in touch in the future! Love the new office!
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11/11/2022
Margaret Eldridge
Both my husband and I received very knowledgeable and caring assistance from Hear at home. Jennifer really cares about her clients and is always willing to go above and beyond with her excellent service and friendly manner. So pleased with my first experience with hearing aids.
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27/04/2022
Darlene Gau
2022 Nov 09
Both my husband and I are so pleased with the services we received [exceptional] from Hear at Home. The quality of the hearing aids are excellent as is Jennifer's knowledge of her work. She and all her staff are caring, helpful, friendly people and this attitude came across on our first contact with them: people first-always. And it's been consistent. Trying to make the right choice [like hearing aids] is often not easy but Hear at Home certainly made the experience a pleasant one. Thank you!

And a special thank you must be mentioned to Emma who was my first point of contact. Her warm friendly demeanor in her emails made a big difference for me.

Jennifer's ability to 'hear' and to 'listen' to what is being said is a gift which is helpful to some of us oldies. So again, thank you. And we wish you every success in your business venture. It's well deserved!
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10/11/2022
Janice Porter
positive review 
Jennifer is a true professional and a stand out in her field. I would not hesitate to recommend her to anyone in need of hearing services. She is most caring, and considerate, and will go out of her way to accommodate her clients. Jennifer has done a lot to build her reputation in her community - in particular she has successfully organized and executed a Seniors Flash Mob event (more than once) - coordinating many seniors and local businesses to put on an amazing event each time. Kudos!
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29/02/2016
TA Shaw
Jennifer is awesome. She has repeatedly gone above and beyond try to find hearing solutions for my 102 year old Grandmother. She has been a strong advocate for my Grandmother as well training the care home staff on the proper care and usage of the hearing aids. I would highly recommend Hear at Home for your hearing needs.
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27/10/2021
Aurora Scott
positive review 
What an incredible experience- Jennifer’s caring, knowledgeable & professional approach helped us immensely! We recently had our mom fitted with hearing aids, and with Jennifer’s expertise, the process was smoother & more positive than we could ever expect- from choosing the product to offering advice & guidance for all of us. Most importantly she helped our mom feel comfortable & the result has been truly life-changing. Cannot recommend Hear At Home more highly!! Thank you :)
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02/06/2019

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778-340-1101

Disclaimer

Hear at Home Practitioners are licensed by the College of Speech and Hearing Health Professionals of British Columbia. Any unresolved concerns they may have about the registrant’s practice may be reported to the College: College of Speech and Hearing Health Professionals of British Columbia 900 – 200 Granville St, Vancouver, BC, V6C 1S4
Phone: 604.742.6380
Toll-free: 1.888.742.6380
Email: enquiries@cshbc.ca

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Position: Customer Care Representative

Are you passionate about helping people improve their quality of life? Do you possess excellent communication skills and have a knack for providing exceptional customer service? If so, we have an exciting opportunity for you!

We are a leading hearing clinic, dedicated to enhancing the lives of individuals with hearing loss. We are currently seeking a dynamic and empathetic Customer Care Representative to join our team on a part-time basis.

Responsibilities:

  • Greet and welcome clients in a friendly and professional manner
  • Schedule appointments and manage the clinic's calendar efficiently
  • Answer incoming phone calls and respond to inquiries promptly
  • Provide accurate information about our hearing services and products
  • Assist clients in completing necessary forms and paperwork
  • Maintain patient records and ensure confidentiality
  • Collaborate with Hearing Aid Practitioners and support staff to ensure a seamless client experience
  • Handle customer complaints or concerns with patience and empathy, striving for effective resolutions
  • Follow up with clients to ensure their satisfaction and address any additional needs

Requirements:

  • Excellent interpersonal and communication skills
  • Empathetic and patient-oriented approach when dealing with customers
  • Strong organizational skills with attention to detail
  • Ability to multitask and prioritize tasks effectively
  • Proficient computer skills, including MS Office and appointment scheduling software
  • Prior experience in customer service or healthcare industry preferred but not required
  • Familiarity with audiology or hearing-related terminology is a plus

Benefits:

  • Competitive hourly rate
  • Flexible part-time schedule
  • Opportunity to work in a supportive and compassionate team environment
  • Ongoing training and professional development
  • Making a meaningful difference in the lives of individuals with hearing loss

How to Apply: If you are passionate about making a positive impact and possess the required skills, we would love to hear from you. Please submit your resume and a cover letter outlining your relevant experience to jennifer@hearathome.ca

We appreciate all applications, but only candidates selected for an interview will be contacted.

Join our team and become an integral part of our mission to provide exceptional hearing care to our valued patients. Apply today!

Job Title: Mobile Hearing Practitioner

We are seeking a highly motivated Mobile Hearing Practitioner to join our team. In this role, you will provide high-quality hearing services to our clients, travelling to various locations throughout the community.

Responsibilities:

  • Conduct comprehensive hearing assessments and provide recommendations for appropriate treatment options.
  • Fit and program hearing aids and other assistive devices.
  • Provide follow-up care and adjustments as needed.
  • Educate clients and their families on hearing loss, communication strategies and assistive technology.
  • Maintain accurate and up-to-date records of client care and communication with physicians and other healthcare professionals as necessary.
  • Adhere to all applicable laws, regulations and professional standards.

Requirements:

  • Licensed Hearing Aid Practitioner in good standing.
  • Strong knowledge of hearing disorders, hearing aids and other assistive devices.
  • Excellent interpersonal and communication skills.
  • Ability to work independently and travel to various locations throughout the community.

To apply for the position of Mobile Hearing Practitioner, please submit your resume and a cover letter highlighting your qualifications and experience in mobile hearing practice.

Join our team at Hear at Home Mobile Hearing Clinic LTD and contribute to improving the lives of individuals in need of hearing care. Together, we can make a difference.