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The Hear at Home Promise
Our Pinky Promise to You
- Your partner for life – as a locally owned and independent business, you’ll have the confidence that we’ll be here long into the future to be your hearing care partners for life. We’re not a pop-up business that will be gone tomorrow.
- Access to all levels of technology – as an independent business, we will help you to find the right technology for your unique needs through our wide range of partnerships with major manufactures. Unlike many others, you’re not limited to just one manufacturer.
- Honesty and integrity – our 14 year reputation has been built based on always doing the right thing. You’ll benefit from transparency, honesty and the highest levels of integrity.
- Benefit from us helping thousands of local people – with thousands of delighted patients since 2009, you will benefit from partnering with the highest-rated team of hearing care experts in Greater Vancouver that have helped many others to achieve the outcomes that you’re looking for.
Janet Pursell
After my family noted that they had to repeat things to me and I had also noted that I was missing parts of conversations, I contacted Hear At Home for assistance. I encountered professional, friendly and personalized service which included a hearing assessment, education on hearing loss and a review of hearing aid options. I found out that my hearing loss was limited to one ear and I was fitted with a hearing aid that is so small that it is almost invisible! I can now hear much better in social and work situations and would highly recommend Hear At Home for its exceptional service!
Thanks Hear At Home!
Thanks Hear At Home!
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Marianne Ketchen
A few years back I met up with Jennifer and she recommended and fitted me with a crossover hearing aid system. It was amazing and emotional to find and hear my voice again after a 40 year hearing loss. Jennifer continues to support me and my hearing and hearing aid needs with such professional and unique finesse, even though I now live on the island. Hear at Home is a leader in their industry and Jennifer is an amazing person to work with.
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Cherri
Jennifer, was a real life saver when mom lost one of her hearing aids while at the hospital. Jennifer came to mom's bedside, took measurements of mom's ears and ordered a new set of hearing aids. Mom is very happy with both Jennifer and her new hearing aids! After mom returned home, Jennifer visited us at home and checked on mom. Recently, Jennifer visited us again and checked on mom's hearing aids and gave mom another hearing test. While examining mom's ears, Jennifer discovered wax build up, and made the suggestion to see our doctor for an ear flush. We would not of known about the wax, if Jennifer had not examined mom's ears. Jennifer has taken the stress out of both the management of mom's hearing and the maintenance of her hearing aids. We can not thank you enough Jennifer!
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Lynn B
The presenter was excellent, she provided us with very pertinent information that I can use going forward.
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Carlos Taylhardat
Professional, dedicated and compassionate care are but a few of the traits that you can count from Hear at Home.
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Kit Baker
Jennifer has always been ready to help..she knows her business very well..and I love her to bits and highly recommend her to anyone. Kit Baker
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Irma Bodo
Thank you Jennifer for successfully ear wax removal. I had been dreading getting it done. The staff at the clinic were so friendly and accommodating. I was seen right on my appointment time. The clinic is well run and extremely clean. I have booked a follow up hearing test at the clinic.
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Jane Thornthwaite
Jennifer is very professional and patient. I would recommend her services to anyone who thinks they, or a loved one, could use some help choosing a hearing device that fits their capabilities and lifestyle.
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Greg Viger
Jennifer & the Hear At Home staff are amazing. The kindness, warmth, sincerity and genuine concern for their clients and family is like I have never witnessed in a business. It is kind of hard to believe until you experience it. Read the other reviews and there is a consistent pattern in the accolades. They go above and beyond to do right for their clients and make it as easy as possible to handle what can sometimes be hard situations.
I completely trust them with my parents and can not recommend them enough to care for your loved ones.
I completely trust them with my parents and can not recommend them enough to care for your loved ones.
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Simon Manvell
Being on the younger side of the spectrum for those I think would need hearing aids, I was put off by my wife's insistence to get my hearing checked. Too many "huhs?" and "sorry whats?" lead me to connect with Jennifer and book an appointment, honestly dreading the result. Jennifer's first at-home visit was incredible. Within an hour she had completed her tests within our home environment, produced a solution and presented the next steps in moving ahead. Her communication was highly professional and her approach to my situation was incredibly authentic and relevant. Over the course of three months, she moved me through three different products. Giving me the time to try, test and decide on them before they became permanent. During that process, she was keenly receptive to my feedback, responsive and each time presented a better alternative. In the end, my solution is a home run. I have a higher quality of life which has led to better understanding in my relationship and has increased my effectiveness in my business. I am amazed at her honest care and attention for her clientele. It's truly genuine and rare. I have and will continue to recommend her to anyone looking for a true professional that is capable of providing solutions designed specifically for each customer.
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