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The Hear at Home Promise
Our Pinky Promise to You
- Your partner for life – as a locally owned and independent business, you’ll have the confidence that we’ll be here long into the future to be your hearing care partners for life. We’re not a pop-up business that will be gone tomorrow.
- Access to all levels of technology – as an independent business, we will help you to find the right technology for your unique needs through our wide range of partnerships with major manufactures. Unlike many others, you’re not limited to just one manufacturer.
- Honesty and integrity – our 14 year reputation has been built based on always doing the right thing. You’ll benefit from transparency, honesty and the highest levels of integrity.
- Benefit from us helping thousands of local people – with thousands of delighted patients since 2009, you will benefit from partnering with the highest-rated team of hearing care experts in Greater Vancouver that have helped many others to achieve the outcomes that you’re looking for.
Tammy Watson
I highly recommend Jennifer and Hear at Home not just for the excellent service she provides to my Senior clients but also for the amazing custom ear plugs I received from her for swimming. Hear at Home Mobile Hearing Clinic service standards and professionalism are outstanding and not having to leave home offers a definite advantage to our busy lives. Thank you Jennifer.
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R Smith
Hello Karen & Jennifer - short note to thank you both for that very valuable Dementia Tips session on Monday.
It’s only Tuesday and I have already implemented at least two of the tips to great success - such a help to have your insight and practical suggestions to work with our mom’s new reality……….thanks again!!………..
It’s only Tuesday and I have already implemented at least two of the tips to great success - such a help to have your insight and practical suggestions to work with our mom’s new reality……….thanks again!!………..
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Dani Prem
I was so reluctant to get hearing aids. Jennifer actually made it a wonderful experience! She is so knowledgeable and helpful and supportive. Her customer service is above an beyond. She is so accessible and always very helpful with any questions. She is amazing and I highly recommend her to anyone that needs hearing aids or knows anyone who does
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Jennifer L
I don’t usually write reviews for companies, but I just had to share my experience this time. Jennifer was attentive, efficient and professional. My grandmother lost her hearing aid at her nursing home. Jennifer understood the urgency and got it replaced as soon as possible, by rushing to the home as soon as she got the hearing aid mailed to her. Every step of the way, she took the time to communicate with my family as well as the nursing home staff. She would send me pictures and call me to keep me updated. She also made sure that we were completely satisfied with the product. Jennifer went above and beyond by helping my family manage a very stressful situation. I would recommend her to anyone looking for a hearing aid for themselves or a loved one.
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Kim Hall
Jennifer is caring, knowledgeable, professional and comes to your loved ones home to help them get custom hearing aides and provide services to help them hear and communicate better. She clearly explained to me and my Father that the part of his brain that listens and interprets words was becoming impaired since his ears could not hear the words properly. He, and his friends and family members, were so much happier when we could have a proper conversation with him instead of him just nodding and smiling and pretending to hear us. I would highly recommend Hear at Home to all seniors, especially ones who have trouble getting out of their home.
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Laurie MacCallum
After years of mom refusing to wear hearing aids, we finally have a pair that are comfortable, easy to wear, and easy to charge. Jennifer was thorough and thoughtful in her recommendation and found us the perfect hearing aids - follow up was very strong as well. We are very satisfied with the service and product.
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Darlene Gau
2022 Nov 09
Both my husband and I are so pleased with the services we received [exceptional] from Hear at Home. The quality of the hearing aids are excellent as is Jennifer's knowledge of her work. She and all her staff are caring, helpful, friendly people and this attitude came across on our first contact with them: people first-always. And it's been consistent. Trying to make the right choice [like hearing aids] is often not easy but Hear at Home certainly made the experience a pleasant one. Thank you!
And a special thank you must be mentioned to Emma who was my first point of contact. Her warm friendly demeanor in her emails made a big difference for me.
Jennifer's ability to 'hear' and to 'listen' to what is being said is a gift which is helpful to some of us oldies. So again, thank you. And we wish you every success in your business venture. It's well deserved!
Both my husband and I are so pleased with the services we received [exceptional] from Hear at Home. The quality of the hearing aids are excellent as is Jennifer's knowledge of her work. She and all her staff are caring, helpful, friendly people and this attitude came across on our first contact with them: people first-always. And it's been consistent. Trying to make the right choice [like hearing aids] is often not easy but Hear at Home certainly made the experience a pleasant one. Thank you!
And a special thank you must be mentioned to Emma who was my first point of contact. Her warm friendly demeanor in her emails made a big difference for me.
Jennifer's ability to 'hear' and to 'listen' to what is being said is a gift which is helpful to some of us oldies. So again, thank you. And we wish you every success in your business venture. It's well deserved!
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Jacqueline Power Boston
![positive review](https://hearathome.ca/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/positive-min.png)
Hearing loss can be a tricky subject to address with elderly folks. I’ve had a hard time getting my parents on board - at first they seemed in denial and then afraid of the cost. I finally got them to agree to a test and Jennifer came this week. Her professionalism and patience were so appreciated. She is very sensitive to the feelings of those with hearing loss - elderly or otherwise. Her extensive knowledge and years of experience as well as her kind and empathetic nature made the process much better than I anticipated. And the unique service or coming to the hone makes such a difference for those with mobility issues. I highly recommend Jennifer and the team at Hear at Home.
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Aurora Scott
![positive review](https://hearathome.ca/wp-content/plugins/wp-review-slider-pro/public/partials/imgs/positive-min.png)
What an incredible experience- Jennifer’s caring, knowledgeable & professional approach helped us immensely! We recently had our mom fitted with hearing aids, and with Jennifer’s expertise, the process was smoother & more positive than we could ever expect- from choosing the product to offering advice & guidance for all of us. Most importantly she helped our mom feel comfortable & the result has been truly life-changing. Cannot recommend Hear At Home more highly!! Thank you :)
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karen Bertini
Jennifer was amazing! The personalized in home service was above and beyond. Her caring nature and professionalism is unmatched. She was extremely helpful to my husband who was suffering with tinnitus and hearing loss. I have recommended her to friends and will continue to do so in the future. Sincerely, Karen Bertini
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