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The Hear at Home Promise
Our Pinky Promise to You
- Your partner for life – as a locally owned and independent business, you’ll have the confidence that we’ll be here long into the future to be your hearing care partners for life. We’re not a pop-up business that will be gone tomorrow.
- Access to all levels of technology – as an independent business, we will help you to find the right technology for your unique needs through our wide range of partnerships with major manufactures. Unlike many others, you’re not limited to just one manufacturer.
- Honesty and integrity – our 14 year reputation has been built based on always doing the right thing. You’ll benefit from transparency, honesty and the highest levels of integrity.
- Benefit from us helping thousands of local people – with thousands of delighted patients since 2009, you will benefit from partnering with the highest-rated team of hearing care experts in Greater Vancouver that have helped many others to achieve the outcomes that you’re looking for.
Don MacLellan
Had a great experience with Jennifer. She was very knowledgeable and professional. Programmed and fit my hearing aids with clear explanations. Also took videos for me and put them on my phone . Highly recommended!
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Sanjay Mehta
I chose Jennifer after I read her reviews online. She is the most patient, caring, and knowledgeable hearing professional I’ve ever met. She fitted my 92 year old mother, after testing her at home. She made extra visits until she was satisfied that my mother was comfortable with the most appropriate hearing aids. And whenever I called her or emailed her with a problem, she responded quickly. Jennifer, thank you. You have a customer for life!
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Janice Porter
Visiting Jennifer at her new storefront Hearing Clinic was such a positive experience. It is easy to get to, there is parking right out front ... and it is a beautiful, welcoming place. The ambience in the clinic is warm and inviting, and Jennifer has created a very friendly and professional clinic. I am really excited for her as she embarks on the next level ... congrats Jen!
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P L
I went online looking for a hearing aid service that could go to my 95 year old mother’s extended care home. I came across Hear at Home, and they were fantastic! They made the whole process very easy, provided an excellent assessment and plan Including follow up, and recommended the perfect hearing aid solution for my mother’s needs. The pricing was very competitive given the special circumstances. What I appreciated most, was that they made my mother feel very comfortable throughout the process. Highly recommended! Paul Livingston
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Emily James
We met Jennifer by chance and on finding out my son is hearing impaired, she immediately and selflessly offered to help us. I realize Jennifer deals mainly with adults, but she is truly amazing with kids. When she worked with my son, she was engaging, patient and kind. She talked directly to him and helped him understand how the devices worked so he could take ownership and have the confidence to operate everything on his own. It is obvious that Jennifer cares deeply about the people she is working with and enjoys what she is doing. She understands the subtle challenges people with hearing impairment face and is passionate in her desire to improve their quality of life. I would highly recommend Jennifer to anyone (child or adult) with hearing impairment. She is understanding and empathetic and explains everything so clearly.
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C Geiss
The presenter was great, the information provided was excellent and I feel I got a lot out of attending.
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R Smith
Hello Karen & Jennifer - short note to thank you both for that very valuable Dementia Tips session on Monday.
It’s only Tuesday and I have already implemented at least two of the tips to great success - such a help to have your insight and practical suggestions to work with our mom’s new reality……….thanks again!!………..
It’s only Tuesday and I have already implemented at least two of the tips to great success - such a help to have your insight and practical suggestions to work with our mom’s new reality……….thanks again!!………..
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Francine Morissette
What company sends handwritten Thank you notes anymore? Well ... Hear at Home does. Thank you for your excellent service Jennifer . It was a pleasure having you in my home for my first hearing test . It was a nice experience even with all the PPE you had to wear
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Cherri
Jennifer, was a real life saver when mom lost one of her hearing aids while at the hospital. Jennifer came to mom's bedside, took measurements of mom's ears and ordered a new set of hearing aids. Mom is very happy with both Jennifer and her new hearing aids! After mom returned home, Jennifer visited us at home and checked on mom. Recently, Jennifer visited us again and checked on mom's hearing aids and gave mom another hearing test. While examining mom's ears, Jennifer discovered wax build up, and made the suggestion to see our doctor for an ear flush. We would not of known about the wax, if Jennifer had not examined mom's ears. Jennifer has taken the stress out of both the management of mom's hearing and the maintenance of her hearing aids. We can not thank you enough Jennifer!
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D H
Jennifer came to our home to test my mother's hearing, gave us a report and helped us assess our options. There was no sales pressure and we later bought a set of hearing aids from Hear at Home. The follow-up service was excellent, including 3 review visits to my mother's care home. It has made a big difference to our ability to communicate with my mom. Highly recommend Hear at Home.
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