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The Hear at Home Promise
Our Pinky Promise to You
- Your partner for life – as a locally owned and independent business, you’ll have the confidence that we’ll be here long into the future to be your hearing care partners for life. We’re not a pop-up business that will be gone tomorrow.
- Access to all levels of technology – as an independent business, we will help you to find the right technology for your unique needs through our wide range of partnerships with major manufactures. Unlike many others, you’re not limited to just one manufacturer.
- Honesty and integrity – our 14 year reputation has been built based on always doing the right thing. You’ll benefit from transparency, honesty and the highest levels of integrity.
- Benefit from us helping thousands of local people – with thousands of delighted patients since 2009, you will benefit from partnering with the highest-rated team of hearing care experts in Greater Vancouver that have helped many others to achieve the outcomes that you’re looking for.
Brian Gibbard
In recent years I realized that I had sustained a hearing loss. A profoundly hearing impaired friend suggested I contact Jennifer Abbott at Hear at Home. Jennifer was a delight to deal with. She came to my home , tested me, and gave me a number of options. At no time did I feel she was trying to "sell" me something; rather she was giving me information and leaving decisions up to me. She was patient and and able to answer all my questions. I did purchase hearing aids from Hear at Home and they have worked as she described. Her follow up care was excellent and she was prompt and very careful to follow covid protocols. In sum my experience with Jennifer and Hear at Home exceeded my expectations and I would refer friends to her without hesitation.
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Heather Prochuk
I resisted doing something about my hearing loss for many years -partly denial on my part, but also because I felt the professional I consulted many years ago seemed more interested in selling hearing aids rather than addressing my needs. My experience with Jennifer couldn't have been better. She obviously cares about her clients -using gentle humour to put me at ease. She was patient, thorough and explained everything without overwhelming me with information. I felt totally confident that my needs and well-being was her primary focus. A whole new hearing world has opened up for me now-I never realized how much I was missing before getting my hearing aides. She continues to follow up - which reinforces for me that she sincerely cares and wants only the best for her clients. Thank you, Jennifer.
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Adam Woodall
Such a fantastic experience working with Jennifer at Hear at home! She really took the time to understand what was going on with my hearing physically and mentally. She went above and beyond to give me the highest quality care. Highly recommended!
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C Geiss
Tracey was great, full of very good information, interesting topics. I would certainly attend another talk at Hear at Home.
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Janet Pursell
After my family noted that they had to repeat things to me and I had also noted that I was missing parts of conversations, I contacted Hear At Home for assistance. I encountered professional, friendly and personalized service which included a hearing assessment, education on hearing loss and a review of hearing aid options. I found out that my hearing loss was limited to one ear and I was fitted with a hearing aid that is so small that it is almost invisible! I can now hear much better in social and work situations and would highly recommend Hear At Home for its exceptional service!
Thanks Hear At Home!
Thanks Hear At Home!
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Troy Forster
I was very pleased to hear about Jennifer at Hear at Home Mobile Hearing Clinic as it is difficult to get my 91 year old Mom out to appointments. Her hearing loss was getting worse and she wasn’t keen about getting hearing aids to the dismay of my sister and me. The way Jennifer gave the hearing test, explained hearing loss and the impact it has on our lives gave my Mom confidence to move forward in getting a pair of hearing aids. Communication is so much better now. Ongoing it is especially helpful that Jennifer does monthly cleaning clinics at the Assisted Living Residence where Mom lives. The care and maintenance tutorials on her website are great too! Jennifer has a wonderful service to people with hearing loss and their families. She is professional, knowledgeable and caring and I would highly recommend her services.
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Ruth Brown
Jennifer thank you for today with Dad. He greatly appreciate’s the care and attention you give him regarding his hearing loss. It’s such an important part of communication and as he ages he is more aware of the impact of the loss of his hearing. What he learned today will make his holiday in Atlanta more enjoyable- thanks 🙏🏽
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Doris Gregory
I am writing this for my mother who is 101 and in an LTC facility. Jennifer has been very helpful in visiting the nursing home, fixing the hearing aids and instructing staff on care and maintenance.
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Sanjay Mehta
I chose Jennifer after I read her reviews online. She is the most patient, caring, and knowledgeable hearing professional I’ve ever met. She fitted my 92 year old mother, after testing her at home. She made extra visits until she was satisfied that my mother was comfortable with the most appropriate hearing aids. And whenever I called her or emailed her with a problem, she responded quickly. Jennifer, thank you. You have a customer for life!
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Jacqueline Power Boston
Hearing loss can be a tricky subject to address with elderly folks. I’ve had a hard time getting my parents on board - at first they seemed in denial and then afraid of the cost. I finally got them to agree to a test and Jennifer came this week. Her professionalism and patience were so appreciated. She is very sensitive to the feelings of those with hearing loss - elderly or otherwise. Her extensive knowledge and years of experience as well as her kind and empathetic nature made the process much better than I anticipated. And the unique service or coming to the hone makes such a difference for those with mobility issues. I highly recommend Jennifer and the team at Hear at Home.
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