Your Hearing Clinic in Delbrook Plaza

Professional hearing healthcare involves more than just selling you a hearing aid. We see each of our clients as an individual with unique needs and preferences, so we personalize your hearing care around you.

Hear At Home at Delbrook Plaza street view

In 2022, after much demand for a centralized service, we opened the doors to our state of the art clinic with an array of advanced audiological equipment at Delbrook Plaza, Vancouver – ensuring that our award-winning hearing care is now available to everybody, regardless of where you are in your hearing journey.

This makes access to hearing care even easier, whether at your home or ours.

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3721 Delbrook Avenue #112,
North Vancouver,
BC, V7N 3Z4

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778-340-1101

customercare@hearathome.ca

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Monday: 9am – 5pm
Tuesday: 9am – 5pm
Wednesday: 9am – 5pm
Thursday: 9am – 5pm
Friday: 9am – 5pm
Saturday: Closed
Sunday: Closed

Hear at Home in Delbrook Plaza

Delivering Award Winning Hearing Care Across Greater Vancouver

Key Services

Comprehensive Hearing Evaluations

Simple, Non-Invasive Yet Comprehensive Hearing Assessments

Although a hearing evaluation is a relatively simple examination, it can be incredibly uncomfortable or distressing if you or a loved one have any form of mobility or communication challenges.

With traditional hearing testing requiring you to enter a sound-booth, promptly respond to beeps/sounds and answer an array of questions – it alienates a lot of people that typically struggle with these types of situations.

With our in-home services, we’re able to work around the needs of the patient to accurately assess your/their hearing without many of the common challenges. All of the equipment is brought with us, and we’re able to patiently work with you/them.

Learn More

Prescription Hearing Aid Technology

Access to All Levels of Hearing Technology to Suit Your Unique Circumstances and Needs

Although many people still believe that hearing aids are the large clunky devices that many of us remember from decades ago, today’s technology is small, discreet yet incredibly powerful.

With features such as Bluetooth connectivity for effortlessly streaming music, audio and the television, to rechargeable batteries that allow you to charge your hearing aids in the same way that you charge your smart phone – they no longer just amplify your hearing, but amplify your life.

With partnerships with all major manufacturers, we’re able to help you or your loved ones to select the appropriate technology based on your unique circumstances, needs and budget.

See the Different Styles

Meet Your Team

Jennifer Abbott

Hearing Aid Practitioner and Founder

Emma Pashak

Customer Care Coordinator

Sharon Bidder

Customer Care Coordinator

Schedule a Comprehensive Hearing Assessment

Getting the right device to meet your unique hearing needs is a critical element in better hearing. Before choosing the device that is best suited for addressing your needs, you need a professional, comprehensive hearing assessment.

If you or a loved one believe it might be time to take advantage of today’s advance hearing aid technology, complete and submit the adjacent form and we’ll call you back to schedule an appointment.

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What Local People Say

5 out of 5 stars
Donny Mekilok
27/10/2021 - Google

My experience with Hear at Home was the best service interaction I've had in many, many years. Jennifer is a gem who went above and beyond the call of duty. Knowledgeable, personable and passionate about getting the issue resolved. I can't say enough good things about my experience with Hear at Home. I highly recommend Jennifer and Hear at Home. You'll be so happy you made the call. 
5 out of 5 stars
Harry Haley
27/10/2021 - Google

I was happy to get a call to come in for a hearing check. But I am ecstatic with the new hearing aids. I can hear much better with my new hearing aids. Also, I can listen to my podcast and I can talk on my iPhone through my hearing aids. And I don’t need any extra accessories to do it. The service is outstanding and I do urge others to use Hear-At-Home over the big chain stores! The quality of the hearing aids and service is much superior. 
5 out of 5 stars
karen Bertini
27/10/2020 - Google

Jennifer was amazing! The personalized in home service was above and beyond. Her caring nature and professionalism is unmatched. She was extremely helpful to my husband who was suffering with tinnitus and hearing loss. I have recommended her to friends and will continue to do so in the future. Sincerely, Karen Bertini 
5 out of 5 stars
Kim Hall
27/10/2019 - Google

Jennifer is caring, knowledgeable, professional and comes to your loved ones home to help them get custom hearing aides and provide services to help them hear and communicate better. She clearly explained to me and my Father that the part of his brain that listens and interprets words was becoming impaired since his ears could not hear the words properly. He, and his friends and family members, were so much happier when we could have a proper conversation with him instead of him just nodding and smiling and pretending to hear us. I would highly recommend Hear at Home to all seniors, especially ones who have trouble getting out of their home. 
5 out of 5 stars
T Wheeler
12/04/2023

For a person who is very new to understanding financial independence, it was presented in a very simple yet informative manner. I feel like my knowledge on the subject has been improved. 
5 out of 5 stars
Cindijohnston
27/10/2017 - Google

Jennifer has been a huge part of our family for years. Her knowledge and compassion have been instrumental in managing a challenging situation with my father - and she has devoted time to the education of the staff at his care home. A personal connection is so important when dealing with aging parents, and I truly value having a relationship with Jennifer and Hear at Home. 
5 out of 5 stars
Emily James
27/10/2020 - Google

We met Jennifer by chance and on finding out my son is hearing impaired, she immediately and selflessly offered to help us. I realize Jennifer deals mainly with adults, but she is truly amazing with kids. When she worked with my son, she was engaging, patient and kind. She talked directly to him and helped him understand how the devices worked so he could take ownership and have the confidence to operate everything on his own. It is obvious that Jennifer cares deeply about the people she is working with and enjoys what she is doing. She understands the subtle challenges people with hearing impairment face and is passionate in her desire to improve their quality of life. I would highly recommend Jennifer to anyone (child or adult) with hearing impairment. She is... read moreWe met Jennifer by chance and on finding out my son is hearing impaired, she immediately and selflessly offered to help us. I realize Jennifer deals mainly with adults, but she is truly amazing with kids. When she worked with my son, she was engaging, patient and kind. She talked directly to him and helped him understand how the devices worked so he could take ownership and have the confidence to operate everything on his own. It is obvious that Jennifer cares deeply about the people she is working with and enjoys what she is doing. She understands the subtle challenges people with hearing impairment face and is passionate in her desire to improve their quality of life. I would highly recommend Jennifer to anyone (child or adult) with hearing impairment. She is understanding and empathetic and explains everything so clearly. read less 
5 out of 5 stars
Rose Walter
27/10/2022

Hello Jennifer

Since last Wednesday, I have been putting my hearing aids in after coming out of the shower every single morning. You adjusted it and I have no more problem to understand people more than max. three, me included. Today we were six around the table and sometimes my husband, who was sitting beside me, talked to the host while I was chatting with the hostess and one of her friends to the same time. That never happened the last 3 or 4 years ever!

While driving in a pick up truck, very loud vehicle, I was able to talk to my husband without having to yell at each other! Also the drops are working like a charm. On Thursday, I needed it in both ears once. Today the first time again just later in the afternoon into my right ear.... read moreHello Jennifer

Since last Wednesday, I have been putting my hearing aids in after coming out of the shower every single morning. You adjusted it and I have no more problem to understand people more than max. three, me included. Today we were six around the table and sometimes my husband, who was sitting beside me, talked to the host while I was chatting with the hostess and one of her friends to the same time. That never happened the last 3 or 4 years ever!

While driving in a pick up truck, very loud vehicle, I was able to talk to my husband without having to yell at each other! Also the drops are working like a charm. On Thursday, I needed it in both ears once. Today the first time again just later in the afternoon into my right ear. That’s it. It must have a kind of a healing property in that bottle… 

Garry asked me if I stay in Squamish just for the cleaning – my reply was, never again! 

Thank you for helping me so much and I will see you in a few months for ear cleaning. 

Warmest Regards read less 
5 out of 5 stars
Simon Manvell
27/10/2019 - Google

Being on the younger side of the spectrum for those I think would need hearing aids, I was put off by my wife's insistence to get my hearing checked. Too many "huhs?" and "sorry whats?" lead me to connect with Jennifer and book an appointment, honestly dreading the result. Jennifer's first at-home visit was incredible. Within an hour she had completed her tests within our home environment, produced a solution and presented the next steps in moving ahead. Her communication was highly professional and her approach to my situation was incredibly authentic and relevant. Over the course of three months, she moved me through three different products. Giving me the time to try, test and decide on them before they became permanent. During that process, she was keenly receptive to my feedback, responsive and... read moreBeing on the younger side of the spectrum for those I think would need hearing aids, I was put off by my wife's insistence to get my hearing checked. Too many "huhs?" and "sorry whats?" lead me to connect with Jennifer and book an appointment, honestly dreading the result. Jennifer's first at-home visit was incredible. Within an hour she had completed her tests within our home environment, produced a solution and presented the next steps in moving ahead. Her communication was highly professional and her approach to my situation was incredibly authentic and relevant. Over the course of three months, she moved me through three different products. Giving me the time to try, test and decide on them before they became permanent. During that process, she was keenly receptive to my feedback, responsive and each time presented a better alternative. In the end, my solution is a home run. I have a higher quality of life which has led to better understanding in my relationship and has increased my effectiveness in my business. I am amazed at her honest care and attention for her clientele. It's truly genuine and rare. I have and will continue to recommend her to anyone looking for a true professional that is capable of providing solutions designed specifically for each customer. read less 
5 out of 5 stars
J Miller
20/02/2023

I really really enjoy Karen Tyrell’s presentations. I used to work at Courtyard gardens in sales, and there were a few of the residents and potential residents with dementia. I knew nothing of it until I started attending & taking Karen’s presentations & training sessions. I do not have anyone in my life that has dementia but friends with parents that do. I may go back to work in a seniors residence so the more education the better! I would attend another webinar held at Hear at Home Mobile Hearing Center. 
5 out of 5 stars
Wedad Keshavji
27/10/2021 - Google

Jennifer recently fitted my mum, who is 93, with new Hearing Aids. My mum resides in a Long Term Care Facility and Jennifer was able to to use her mobile equipment to get the perfect results. Jennifer is kind, gentle, respectful and worked in a positive manner with my mum to achieve the results that have greatly benefited my mum. Thanks Jennifer. 
5 out of 5 stars
VERA Eccles
27/10/2019 - Google

Jennifer has been helping my Mom with her new hearing aids and she is amazing. Jennifer handles all the questions and queries with humor and patience.She has made this an almost enjoyable experience for my Mom. I would recommend this company to anyone needing a hearing test and new hearing aids. Thank you Jennifer, we couldn't have had a better experience. Vera Eccles 
5 out of 5 stars
Lea Atkinson
27/10/2021 - Google

Jennifer was a most efficient and pleasant professional. She explained all aspects of my mother's new aids clearly and simply. As my mother is 96 that was essential. She never seemed frustrated when mum needed help with putting the aids in (no matter how many times)! She never hurried with the visits and we both felt more confident with their use after each visit. 
5 out of 5 stars
Deborah Foot
27/10/2017 - Google

Our first contact with Jennifer was for a hearing assessment for my 90 year old Mum. Mum was able to be assessed in the comfort of her recliner in her own home and didn't have to make numerous trips to a clinic. Jennifer was very professional and knowledgeable and was able to offer us a wide range of hearing aids. Follow up has been very good as Mum has needed setting changes as her hearing declines. Jennifer also provides monthly checks and cleaning at Mum's retirement home. With a family history of deafness on both my parents sides I decided to have Jennifer assess my hearing in my early 60's. She impressed on me that it is better to get hearing aids earlier than later as hearing is not just about volume but also speech recognition and once... read moreOur first contact with Jennifer was for a hearing assessment for my 90 year old Mum. Mum was able to be assessed in the comfort of her recliner in her own home and didn't have to make numerous trips to a clinic. Jennifer was very professional and knowledgeable and was able to offer us a wide range of hearing aids. Follow up has been very good as Mum has needed setting changes as her hearing declines. Jennifer also provides monthly checks and cleaning at Mum's retirement home. With a family history of deafness on both my parents sides I decided to have Jennifer assess my hearing in my early 60's. She impressed on me that it is better to get hearing aids earlier than later as hearing is not just about volume but also speech recognition and once that declines it can't be recovered. I was fitted with the most up to date technology with recharging batteries and blue tooth capability. Follow up was excellent. I have on numerous occasions recommended Jennifer to friends and would highly recommend her to others who are experiencing hearing loss. read less 
5 out of 5 stars
Adam Woodall
27/02/2022 - Google

Such a fantastic experience working with Jennifer at Hear at home! She really took the time to understand what was going on with my hearing physically and mentally. She went above and beyond to give me the highest quality care. Highly recommended! 
5 out of 5 stars
R Smith
20/02/2023

Hello Karen & Jennifer - short note to thank you both for that very valuable Dementia Tips session on Monday.

It’s only Tuesday and I have already implemented at least two of the tips to great success - such a help to have your insight and practical suggestions to work with our mom’s new reality……….thanks again!!……….. 
5 out of 5 stars
P L
27/01/2022 - Google

I went online looking for a hearing aid service that could go to my 95 year old mother’s extended care home. I came across Hear at Home, and they were fantastic! They made the whole process very easy, provided an excellent assessment and plan Including follow up, and recommended the perfect hearing aid solution for my mother’s needs. The pricing was very competitive given the special circumstances. What I appreciated most, was that they made my mother feel very comfortable throughout the process. Highly recommended! Paul Livingston 
5 out of 5 stars
Margaret Eldridge
27/04/2022 - Google

Both my husband and I received very knowledgeable and caring assistance from Hear at home. Jennifer really cares about her clients and is always willing to go above and beyond with her excellent service and friendly manner. So pleased with my first experience with hearing aids. 
5 out of 5 stars
Aurora Scott
27/10/2019 - Google

What an incredible experience- Jennifer’s caring, knowledgeable & professional approach was amazing! We recently had our mom fitted with hearing aids, and with Jennifer’s expertise, the process was smoother & more positive than we could ever expect- from choosing the product to offering advice & guidance for all of us. Most importantly she helped our mom feel comfortable & the result has been truly life-changing. Cannot recommend Hear At Home more highly!! Thank you 🙂 
5 out of 5 stars
Nancy LeBlevec
27/10/2017 - Google

Jennifer was very patient and lovely with my mother. As is the case for most older adults, they refuse to believe they need hearing aids. Jennifer was very adept at explaining not only the necessity but how it impacts other areas in her life. She came back twice to ensure the hearing aid fit properly and when my mom was still having some issues, she kindly switched her to another more comfortable style. I would strongly recommend Jennifer, she is very professional and compassionate with the older population.