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The Hear at Home Promise
Our Pinky Promise to You
- Your partner for life – as a locally owned and independent business, you’ll have the confidence that we’ll be here long into the future to be your hearing care partners for life. We’re not a pop-up business that will be gone tomorrow.
- Access to all levels of technology – as an independent business, we will help you to find the right technology for your unique needs through our wide range of partnerships with major manufactures. Unlike many others, you’re not limited to just one manufacturer.
- Honesty and integrity – our 14 year reputation has been built based on always doing the right thing. You’ll benefit from transparency, honesty and the highest levels of integrity.
- Benefit from us helping thousands of local people – with thousands of delighted patients since 2009, you will benefit from partnering with the highest-rated team of hearing care experts in Greater Vancouver that have helped many others to achieve the outcomes that you’re looking for.
Emily James
We met Jennifer by chance and on finding out my son is hearing impaired, she immediately and selflessly offered to help us. I realize Jennifer deals mainly with adults, but she is truly amazing with kids. When she worked with my son, she was engaging, patient and kind. She talked directly to him and helped him understand how the devices worked so he could take ownership and have the confidence to operate everything on his own. It is obvious that Jennifer cares deeply about the people she is working with and enjoys what she is doing. She understands the subtle challenges people with hearing impairment face and is passionate in her desire to improve their quality of life. I would highly recommend Jennifer to anyone (child or adult) with hearing impairment. She is understanding and empathetic and explains everything so clearly.
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Kim Hall
Jennifer is caring, knowledgeable, professional and comes to your loved ones home to help them get custom hearing aides and provide services to help them hear and communicate better. She clearly explained to me and my Father that the part of his brain that listens and interprets words was becoming impaired since his ears could not hear the words properly. He, and his friends and family members, were so much happier when we could have a proper conversation with him instead of him just nodding and smiling and pretending to hear us. I would highly recommend Hear at Home to all seniors, especially ones who have trouble getting out of their home.
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Anon
Thank you very much for yesterday’s presentation.
Karen’s was exhaustive, clear, lively and very interesting. She made me walk again through all the steps and stages of adaptation.
I hope it will bear fruits and help others.
Congratulations to you and to her. Please convey my sincere thanks to Emma for her help to log in.
Karen’s was exhaustive, clear, lively and very interesting. She made me walk again through all the steps and stages of adaptation.
I hope it will bear fruits and help others.
Congratulations to you and to her. Please convey my sincere thanks to Emma for her help to log in.
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Colleen Hawkins
Many thanks to Jennifer who went above and beyond with her customer service! My mother was hospitalized after breaking her hip. She relied on her hearing aids to hear what doctors and physiotherapists were telling her. Unfortunately one of the hearing aids stopped working. I dropped the aid off at the Hear at Home office on a Friday afternoon. The following day Jennifer had fixed it and offered me to pick it up that evening at her home (I couldn't pick it up during office hours), otherwise we would have had to wait til Tuesday. Then on Sunday we were having difficulties getting that hearing aid to stay in her ear. Jennifer had me bring it back to her home Sunday evening to make some adjustments. Its very impressive that Jennifer went out of her way, on her days off, to help my mother in a time of need. Thank you so much, Jennifer, you rock!
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Jay MacDonald
Jen is great. She is always on the ball when it comes to my hearing requirements and willing to drop by the house to deal with them. Fabulous service, A+.
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Lynne Moran
Jennifer from Hear at Home presented to a group of the North Shore Eldercollege at our Speaker Series last fall and she was great.
This was not a sales pitch but a knowledgable, insiteful presentation on hearing Loss.
She also shared her journey as an entrepreneur,which was very interesting to us all.She is a wonderful guest speaker.
This was not a sales pitch but a knowledgable, insiteful presentation on hearing Loss.
She also shared her journey as an entrepreneur,which was very interesting to us all.She is a wonderful guest speaker.
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Jacqueline Power Boston
Hearing loss can be a tricky subject to address with elderly folks. I’ve had a hard time getting my parents on board - at first they seemed in denial and then afraid of the cost. I finally got them to agree to a test and Jennifer came this week. Her professionalism and patience were so appreciated. She is very sensitive to the feelings of those with hearing loss - elderly or otherwise. Her extensive knowledge and years of experience as well as her kind and empathetic nature made the process much better than I anticipated. And the unique service or coming to the hone makes such a difference for those with mobility issues. I highly recommend Jennifer and the team at Hear at Home.
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Doreen Smith
I can't say enough about Jennifer and her team. All very easy to speak with and the response is always timely - from setting up an initial consult, hearing test, moulds for ear piece/s and if necessary, taking another mould to ensure the best fit, followup with warranty issues. In particular, all this can be done in-home which helps with meeting the needs of those who can't get to their location.
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Melissa Weaver
I had the opportunity to work with Jennifer while I was finishing my education and she was an invaluable piece in my success. But more than the experience she gave me, I do not forget years later that more than anything, Jennifer cares. About her clients, her work, and her community. I saw it in her knowledge and that she is always broadening and sharing her skills. Her approach is one with patience and empowerment. And her involvement is always present whether it's with other professionals, her clients, or the community at large. From my time with her, Jennifer offers an amazing service and experience.
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Tammy Watson
I highly recommend Jennifer and Hear at Home not just for the excellent service she provides to my Senior clients but also for the amazing custom ear plugs I received from her for swimming. Hear at Home Mobile Hearing Clinic service standards and professionalism are outstanding and not having to leave home offers a definite advantage to our busy lives. Thank you Jennifer.
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