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Providing Mobile Hearing Care To The Residents of Greater Vancouver

778-340-1101

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Navigating the Holidays with Hearing Loss

Navigating the Holidays with Hearing Loss

Dec 5, 2021 | Client Resources, Hearing Health, Hearing Loss

As we approach the holiday season, it can evoke mixed feelings for people with hearing loss. On one hand, it is an excellent opportunity to spend some quality time with family and friends. On the other hand, holiday gatherings can be quite stressful for those with...

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The Hear at Home Promise

Our Pinky Promise to You

  • Your partner for life – as a locally owned and independent business, you’ll have the confidence that we’ll be here long into the future to be your hearing care partners for life. We’re not a pop-up business that will be gone tomorrow.
  • Access to all levels of technology – as an independent business, we will help you to find the right technology for your unique needs through our wide range of partnerships with major manufactures. Unlike many others, you’re not limited to just one manufacturer.
  • Honesty and integrity – our 14 year reputation has been built based on always doing the right thing. You’ll benefit from transparency, honesty and the highest levels of integrity.
  • Benefit from us helping thousands of local people – with thousands of delighted patients since 2009, you will benefit from partnering with the highest-rated team of hearing care experts in Greater Vancouver that have helped many others to achieve the outcomes that you’re looking for.

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Heather Prochuk
I resisted doing something about my hearing loss for many years -partly denial on my part, but also because I felt the professional I consulted many years ago seemed more interested in selling hearing aids rather than addressing my needs. My experience with Jennifer couldn't have been better. She obviously cares about her clients -using gentle humour to put me at ease. She was patient, thorough and explained everything without overwhelming me with information. I felt totally confident that my needs and well-being was her primary focus. A whole new hearing world has opened up for me now-I never realized how much I was missing before getting my hearing aides. She continues to follow up - which reinforces for me that she sincerely cares and wants only the best for her clients. Thank you, Jennifer.
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27/10/2017
Deborah Upton
Jennifer has been taking care of my hearing needs for several years now and I picked her specifically because of her offering to come to my home to do my annual tests. The strength of her client reviews helped me make the final decision to call. Jennifer is a consummate professional in that she is well organized, consistent in her communications, prompt in her arrival at our appointments and incredibly supportive in coming up with suggestions to help improve my hearing and word recognition as changes occur. On a scale of 1 to 10 she is an 11 for me!
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27/11/2021
Maureen Hutton
I received my new hearing aids this morning and I am so Happy! Having an in-home hearing test and getting fit with hearing aids while sitting in your dining room was so convenient. The service is excellent and Jennifer was so thorough and patiently explained every detail to me. I would highly recommend.
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27/10/2021
Ross Forman
Jennifer was great! She helped me with hearing protection. Super professional and such a nice person to deal with. I'm sure I will be back in touch in the future! Love the new office!
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11/11/2022
I Brown
The webinar was a pragmatic approach to handling difficult and frustrating conversations with individuals with dementia.
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20/02/2023
Jay MacDonald
Jen is great. She is always on the ball when it comes to my hearing requirements and willing to drop by the house to deal with them. Fabulous service, A+.
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27/03/2022
Blessing Malambane Mokoena
positive review 
I made a deposit of $1000 into my trading account and with the aid of Mrs Robert Stella I was able to earn $ 12,400 in just one week. Don't miss out to contact her now that the stock market is moving and highly profitable
Email: robertstlla385@gmail.com
WhatsApp: +1(717) 742-0664
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27/03/2023
Ruth Brown
positive review 
Jennifer thank you for today with Dad. He greatly appreciate’s the care and attention you give him regarding his hearing loss. It’s such an important part of communication and as he ages he is more aware of the impact of the loss of his hearing. What he learned today will make his holiday in Atlanta more enjoyable- thanks 🙏🏽
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18/10/2019
Lynn B
The presenter was excellent, she provided us with very pertinent information that I can use going forward.
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20/02/2023
Greg Viger
Jennifer & the Hear At Home staff are amazing. The kindness, warmth, sincerity and genuine concern for their clients and family is like I have never witnessed in a business. It is kind of hard to believe until you experience it. Read the other reviews and there is a consistent pattern in the accolades. They go above and beyond to do right for their clients and make it as easy as possible to handle what can sometimes be hard situations. I completely trust them with my parents and can not recommend them enough to care for your loved ones.
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27/10/2021

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778-340-1101

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Hear at Home Practitioners are licensed by the College of Speech and Hearing Health Professionals of British Columbia. Any unresolved concerns they may have about the registrant’s practice may be reported to the College: College of Speech and Hearing Health Professionals of British Columbia 900 – 200 Granville St, Vancouver, BC, V6C 1S4
Phone: 604.742.6380
Toll-free: 1.888.742.6380
Email: enquiries@cshbc.ca

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Position: Customer Care Representative

Are you passionate about helping people improve their quality of life? Do you possess excellent communication skills and have a knack for providing exceptional customer service? If so, we have an exciting opportunity for you!

We are a leading hearing clinic, dedicated to enhancing the lives of individuals with hearing loss. We are currently seeking a dynamic and empathetic Customer Care Representative to join our team on a part-time basis.

Responsibilities:

  • Greet and welcome clients in a friendly and professional manner
  • Schedule appointments and manage the clinic's calendar efficiently
  • Answer incoming phone calls and respond to inquiries promptly
  • Provide accurate information about our hearing services and products
  • Assist clients in completing necessary forms and paperwork
  • Maintain patient records and ensure confidentiality
  • Collaborate with Hearing Aid Practitioners and support staff to ensure a seamless client experience
  • Handle customer complaints or concerns with patience and empathy, striving for effective resolutions
  • Follow up with clients to ensure their satisfaction and address any additional needs

Requirements:

  • Excellent interpersonal and communication skills
  • Empathetic and patient-oriented approach when dealing with customers
  • Strong organizational skills with attention to detail
  • Ability to multitask and prioritize tasks effectively
  • Proficient computer skills, including MS Office and appointment scheduling software
  • Prior experience in customer service or healthcare industry preferred but not required
  • Familiarity with audiology or hearing-related terminology is a plus

Benefits:

  • Competitive hourly rate
  • Flexible part-time schedule
  • Opportunity to work in a supportive and compassionate team environment
  • Ongoing training and professional development
  • Making a meaningful difference in the lives of individuals with hearing loss

How to Apply: If you are passionate about making a positive impact and possess the required skills, we would love to hear from you. Please submit your resume and a cover letter outlining your relevant experience to jennifer@hearathome.ca

We appreciate all applications, but only candidates selected for an interview will be contacted.

Join our team and become an integral part of our mission to provide exceptional hearing care to our valued patients. Apply today!

Job Title: Mobile Hearing Practitioner

We are seeking a highly motivated Mobile Hearing Practitioner to join our team. In this role, you will provide high-quality hearing services to our clients, travelling to various locations throughout the community.

Responsibilities:

  • Conduct comprehensive hearing assessments and provide recommendations for appropriate treatment options.
  • Fit and program hearing aids and other assistive devices.
  • Provide follow-up care and adjustments as needed.
  • Educate clients and their families on hearing loss, communication strategies and assistive technology.
  • Maintain accurate and up-to-date records of client care and communication with physicians and other healthcare professionals as necessary.
  • Adhere to all applicable laws, regulations and professional standards.

Requirements:

  • Licensed Hearing Aid Practitioner in good standing.
  • Strong knowledge of hearing disorders, hearing aids and other assistive devices.
  • Excellent interpersonal and communication skills.
  • Ability to work independently and travel to various locations throughout the community.

To apply for the position of Mobile Hearing Practitioner, please submit your resume and a cover letter highlighting your qualifications and experience in mobile hearing practice.

Join our team at Hear at Home Mobile Hearing Clinic LTD and contribute to improving the lives of individuals in need of hearing care. Together, we can make a difference.