Assisted Living Communities
and Long Term Care

In Service Training for Assisted Living Communities and Long-Term Care Centers

Communicating with those with hearing loss can be a challenge, even with individuals who use hearing aids.

Successful communication requires that all people involved in a conversation use good communication strategies, such as:

Being in the same room and facing the person you’re speaking to
Speaking clearly, slowly, and distinctly, but naturally (shouting distorts your voice)
Using the name of the person you’re addressing when you start a conversation
Using less complex phrasing
Keeping your hands away from your face while speaking
Not talking while eating, chewing, smoking
Avoiding beards and moustaches that interfere with lip-reading
Conversing in an environment free of background noise

Rephrasing what you said if a person asks you to repeat yourself instead of using the same words
Periodically reminding conversation participants of the general topic of the conversation
Informing a person with a hearing loss of topic changes in group conversations
Asking the person to repeat specific information, like time, place, address, phone number, etc. back to you for better clarity
Avoiding extended conversation when a person is tired or ill
Paying attention to the listener to see if they seem to be confused during conversation

These listening strategies as well as additional education regarding how to handle clients with a hearing loss, hearing aids and other topics related to hearing challenges can make a huge difference in the safety and responsiveness of individuals experiencing a hearing loss in assisted living centres and long-term care facilities.

Our Hearing Services

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Have Hearing Complications? Contact Us Today

778-340-1101

CLIENT STORIES

No matter what happens in the world, these people remain the center of ours.

I had impacted ear wax from using ear plugs and riding motorcycles with ear plugs.… read more

Arthur Czerniak
September 24, 2024

I had an excellent experience at Hear at Home MB Hearing Clinic. I live overseas… read more

Tory Clawson and Steven Honeyman
December 27, 2025

We brought our friend to this clinic whose hearing had gotten incredibly bad because of… read more

Agnieszka Jaszczewska
September 8, 2025
What a wonderful service they provide for the elderly who live in residential care. Hear… read more

Gigi Pritchard
February 16, 2026

Thorough, knowledgeable, personable and willing to take the time to adjust it till it’s right.… read more

Malcolm McDonald
June 24, 2025

Very professional, easy to talk to, explained things in a way that I could understand.

Jeanette Paynter
October 20, 2024
Very nice and kind. Amazing team and knowledgeable

parsa ayoughi
November 7, 2025

I was travelling and visiting in the North Vacouver area, with recently aquired hearing aids.… read more

don macdonald
November 20, 2024

Quality people and outstanding service. 5 star recommendation. Gary

Gary Segnoe
November 20, 2024

Schedule a Hearing Care Appointment

If you’re homebound, struggle with mobility or are concerned about your safety in public, but need the advanced hearing healthcare a hearing specialist can provide, Hear at Home has you covered.

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Have Questions? We can help

778-340-1101

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Assisted Living Communities
and Long Term Care

In Service Training for Assisted Living Communities and Long-Term Care Centers