Assisted Living Communities
and Long Term Care

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In Service Training for Assisted Living Communities and Long-Term Care Centers

Communicating with those with hearing loss can be a challenge, even with individuals who use hearing aids.

Successful communication requires that all people involved in a conversation use good communication strategies, such as:

Being in the same room and facing the person you’re speaking to
Speaking clearly, slowly, and distinctly, but naturally (shouting distorts your voice)
Using the name of the person you’re addressing when you start a conversation
Using less complex phrasing
Keeping your hands away from your face while speaking
Not talking while eating, chewing, smoking
Avoiding beards and moustaches that interfere with lip-reading
Conversing in an environment free of background noise

Rephrasing what you said if a person asks you to repeat yourself instead of using the same words
Periodically reminding conversation participants of the general topic of the conversation
Informing a person with a hearing loss of topic changes in group conversations
Asking the person to repeat specific information, like time, place, address, phone number, etc. back to you for better clarity
Avoiding extended conversation when a person is tired or ill
Paying attention to the listener to see if they seem to be confused during conversation

These listening strategies as well as additional education regarding how to handle clients with a hearing loss, hearing aids and other topics related to hearing challenges can make a huge difference in the safety and responsiveness of individuals experiencing a hearing loss in assisted living centres and long-term care facilities.

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CLIENT STORIES

No matter what happens in the world, these people remain the center of ours.

Great place. Very professional. My ears were very badly plugged and they spent the extra… read more

Gisele Rasmussen
September 5, 2025

My wife and I recently received hearing aids from Hear at Home and are very… read more

Wayne Martin
October 21, 2025

I recently had a hearing test and trial period for hearing aids at the Hear… read more

DUNCAN WYLLIE
December 20, 2024
Hear@home staff and services are outstanding Holy Desta , we appreciate your kind welcome every-time visiting… read more you at the office

homayoun saniee
August 25, 2025

Very satisfying. This crew definitely knows what they are doing.

R McTagg
April 20, 2025

Was having some hearing loss in my right ear found Hear at Home Mobile Hearing… read more

Matthew Haile
September 20, 2024
I am very pleased with the service that I received from the staff working there.… read more

Gabrielle Vézina
August 28, 2025

Highly recommend for ear wax removal. Holy did a great job while keeping me comfortable… read more

Samuel Ferguson
March 20, 2025

A few weeks ago, I had the pleasure of an appointment at Hear at Home.… read more

Richard Marcuse
October 24, 2024

Schedule a Hearing Care Appointment

If you’re homebound, struggle with mobility or are concerned about your safety in public, but need the advanced hearing healthcare a hearing specialist can provide, Hear at Home has you covered.

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778-340-1101

Just submit the form below and one of our client care associates will contact you to schedule a hearing care appointment.

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Assisted Living Communities
and Long Term Care

In Service Training for Assisted Living Communities and Long-Term Care Centers