Assisted Living Communities
and Long Term Care

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In Service Training for Assisted Living Communities and Long-Term Care Centers

Communicating with those with hearing loss can be a challenge, even with individuals who use hearing aids.

Successful communication requires that all people involved in a conversation use good communication strategies, such as:

Being in the same room and facing the person you’re speaking to
Speaking clearly, slowly, and distinctly, but naturally (shouting distorts your voice)
Using the name of the person you’re addressing when you start a conversation
Using less complex phrasing
Keeping your hands away from your face while speaking
Not talking while eating, chewing, smoking
Avoiding beards and moustaches that interfere with lip-reading
Conversing in an environment free of background noise

Rephrasing what you said if a person asks you to repeat yourself instead of using the same words
Periodically reminding conversation participants of the general topic of the conversation
Informing a person with a hearing loss of topic changes in group conversations
Asking the person to repeat specific information, like time, place, address, phone number, etc. back to you for better clarity
Avoiding extended conversation when a person is tired or ill
Paying attention to the listener to see if they seem to be confused during conversation

These listening strategies as well as additional education regarding how to handle clients with a hearing loss, hearing aids and other topics related to hearing challenges can make a huge difference in the safety and responsiveness of individuals experiencing a hearing loss in assisted living centres and long-term care facilities.

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Have Hearing Complications? Contact Us Today

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CLIENT STORIES

No matter what happens in the world, these people remain the center of ours.

I had the best experience with Hear at Home. Jennifer is so professional and always… read more

Cherie Chen
August 20, 2024

My mom was so well cared for in her own home by Jennifer!!! She saved… read more

Sharmin Rashid
August 12, 2025

I was travelling and visiting in the North Vacouver area, with recently aquired hearing aids.… read more

don macdonald
November 20, 2024
I was introduced to Hear-At-Home nine years ago when Jennifer was assisting my father-in-law with… read more

Ken Crump
November 24, 2025

I am very pleased with the service that I received from the staff working there.… read more

Gabrielle Vézina
August 28, 2025

I recently had a hearing test and trial period for hearing aids at the Hear… read more

DUNCAN WYLLIE
December 20, 2024
Very professional, easy to talk to, explained things in a way that I could understand.

Jeanette Paynter
October 20, 2024

Unreliable, expensive and dishonest place My mom tried their service and and her ear device has… read more

Tony Tony
March 5, 2026

My experience with Hearing at Home Mobile Hearing Clinic was a wonderfully positive experience. … read more

JC
May 6, 2025

Schedule a Hearing Care Appointment

If you’re homebound, struggle with mobility or are concerned about your safety in public, but need the advanced hearing healthcare a hearing specialist can provide, Hear at Home has you covered.

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778-340-1101

Just submit the form below and one of our client care associates will contact you to schedule a hearing care appointment.

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Assisted Living Communities
and Long Term Care

In Service Training for Assisted Living Communities and Long-Term Care Centers