Assisted Living Communities
and Long Term Care

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In Service Training for Assisted Living Communities and Long-Term Care Centers

Communicating with those with hearing loss can be a challenge, even with individuals who use hearing aids.

Successful communication requires that all people involved in a conversation use good communication strategies, such as:

Being in the same room and facing the person you’re speaking to
Speaking clearly, slowly, and distinctly, but naturally (shouting distorts your voice)
Using the name of the person you’re addressing when you start a conversation
Using less complex phrasing
Keeping your hands away from your face while speaking
Not talking while eating, chewing, smoking
Avoiding beards and moustaches that interfere with lip-reading
Conversing in an environment free of background noise

Rephrasing what you said if a person asks you to repeat yourself instead of using the same words
Periodically reminding conversation participants of the general topic of the conversation
Informing a person with a hearing loss of topic changes in group conversations
Asking the person to repeat specific information, like time, place, address, phone number, etc. back to you for better clarity
Avoiding extended conversation when a person is tired or ill
Paying attention to the listener to see if they seem to be confused during conversation

These listening strategies as well as additional education regarding how to handle clients with a hearing loss, hearing aids and other topics related to hearing challenges can make a huge difference in the safety and responsiveness of individuals experiencing a hearing loss in assisted living centres and long-term care facilities.

Our Hearing Services

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Have Hearing Complications? Contact Us Today

778-340-1101

CLIENT STORIES

No matter what happens in the world, these people remain the center of ours.

What a wonderful service they provide for the elderly who live in residential care. Hear… read more

Gigi Pritchard
February 16, 2026

We used Hear at Home Mobile Hearing Clinic for our 99-year-young uncle, and the experience… read more

Dixon Dixon
March 3, 2026

Situated in beautiful Dellbrook Plaza of NorthVancouver, this hearing clinic goes above and beyond to… read more

Jeannette Chandia
September 24, 2024
Jennifer came to our place with her beautiful assistant Holy to help my mother who… read more

Alkarim Amarsi
June 24, 2025

I had impacted ear wax from using ear plugs and riding motorcycles with ear plugs.… read more

Arthur Czerniak
September 24, 2024

Excellent experience from start to finish. Same-day treatment, with Holy patiently explaining every step. My… read more

Dave Wall
March 20, 2025
Was having some hearing loss in my right ear found Hear at Home Mobile Hearing… read more

Matthew Haile
September 20, 2024

Very satisfying. This crew definitely knows what they are doing.

R McTagg
April 20, 2025

Jennifer was great at understanding our needs and addressing them. She made the entire process… read more

Barb Vic
August 20, 2024

Schedule a Hearing Care Appointment

If you’re homebound, struggle with mobility or are concerned about your safety in public, but need the advanced hearing healthcare a hearing specialist can provide, Hear at Home has you covered.

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Have Questions? We can help

778-340-1101

Just submit the form below and one of our client care associates will contact you to schedule a hearing care appointment.

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Assisted Living Communities
and Long Term Care

In Service Training for Assisted Living Communities and Long-Term Care Centers