Find quick answers to common questions about our hearing services, and patient care in our FAQ section.
We’re proud to be one of the top-rated hearing clinics in Metro Vancouver, with over 280 5-star reviews on Google. Our clients consistently recognize us for professional care, friendly service, and personalized hearing solutions.
Whether it’s helping seniors reconnect with their grandchildren or guiding adult children through their parents’ hearing journey, our care is centered around communication, compassion, and family involvement.
From North Vancouver to Burnaby and beyond, we’re the go-to hearing care provider for retirement communities, long-term care homes, and assisted living residences. Facilities trust us to care for their residents with respect, discretion, and clinical excellence.
Our fully mobile hearing clinic brings professional hearing tests, fittings, and follow-up care right to your door—whether you’re at home, in a retirement residence, or in a care facility.
You can choose what works best for you—visit our beautiful North Vancouver clinic or book a mobile appointment from the comfort of home. Many clients begin with in-clinic care and later switch to mobile if they stop driving or move into a retirement residence. We’re here to grow with you and adapt to your changing needs.
Our brand-new state-of-the-art clinic was designed with comfort and accessibility in mind. With advanced hearing technology, a private sound booth, and cozy touches (including great coffee!), it’s a space clients love visiting.
Physicians, specialists, and allied health professionals regularly refer patients to Hear at Home because they know we provide ethical, thorough, and compassionate hearing care.
From premium hearing aids to more budget-conscious options, we’re independent and not tied to any one brand. That means we can recommend what truly fits your hearing needs and lifestyle.
Our pricing is upfront and easy to understand. We’ll walk you through every option and help you access any available insurance or funding coverage. No surprises, no pressure.
We understand life gets busy. That’s why we offer flexible appointment times, including evenings and weekends—especially helpful for families, caregivers, and working professionals.
Great place. Very professional. My ears were very badly plugged and they spent the extra… read more time needed to make my ears totally clean. Equipment is excellent and staff were friendly and well trained.
Hear at Home’s mobile hearing clinic is a wonderful service for seniors and anyone with… read more mobility challenges. The first in-home visit included a thorough exam with the latest technology and a clear explanation. When an earwax issue needed a follow up visit, Jennifer personally returned with a specialized device from the clinic to resolve the issue. Following the visit, my hearing was substantially improved. The staff are very helpful, knowledgeable, and really go the extra mile to provide care. I highly recommend them.
I had a wonderful experience during my first visit here. From the very first phone… read more call to my in-person appointment, Maia was warm, helpful, and efficient — she immediately made me feel at ease. The same goes for Holy, who made the entire treatment process so quick and easy. I felt completely confident in her knowledge and expertise. They’re both such lovely people and truly excellent at what they do. And a special thank you for the delicious iced cappuccino while I waited — such a thoughtful touch! Highly recommend this place.
Holly has been great to with. Very professional and friendly, and takes care … read more of you quickly. Highly recommend them.
I am very happy with my decision to visit this clinic to support local small… read more bunisesses, and obviously because of proximity to my home. Very nice, punctual and caring people with professional approach. I strongly recommend them to anyone who need hearing test services specially in North Vancouver, Edgemont, Capilano, Delbrook and Upper Lonsdale neighbourhoods.
I am so glad that I found Hear At Home! Everyone that I have met… read more there is so kind, respectful, patient and understanding. Overall, my experience with Hear At Home has been amazing and I would not hesitate to recommend their services to others!
A few weeks ago, I had the pleasure of an appointment at Hear at Home.… read more The clinic had NOT provided the hearing aids I was using — but they were not performing well. Instead of brushing me off (“you didn’t buy from us”), the staffer …
Great service by caring practitioners
I first met Jennifer 16 years ago, when I got my first set of hearing… read more aids. As a working “young” professional, I didn’t want to use hearing aids. However, Jennifer’s approach to serving her clients allowed me to enjoy the privilege to have access to high-end hearing aids and her caring service. Many years and multiple hearing aids later, I keep going back to Jennifer every year for check-ups, monitoring, and new devices. Jennifer helps you understand your hearing loss and your place in the world. I highly recommend visiting Jennifer t9 to get your hearing tested she always has your best interest at heart, and she will only advise you to get the product that fits your lifestyle. Jennifer is caring, honest, and extremely dedicated to her clients. Don’t be afraid of checking your hearing no matter how young or how old you are! This is about your quality of life. Jennifer is the BEST!!!
If you’re homebound, struggle with mobility or are concerned about your safety in public, but need the advanced hearing healthcare a hearing specialist can provide, Hear at Home has you covered.
Have Questions? We can help
Just submit the form below and one of our client care associates will contact you to schedule a hearing care appointment.
Disclaimer
Hear at Home Practitioners are licensed by the College of Speech and Hearing Health Professionals of British Columbia. Any unresolved concerns they may have about the registrant’s practice may be reported to the College: College of Speech and Hearing Health Professionals of British Columbia 900 – 200 Granville St, Vancouver, BC, V6C 1S4
Phone: 604.742.6380
Toll-free: 1.888.742.6380
Email: enquiries@cshbc.ca
© 2025 Hear at Home Mobile Hearing Clinic
We’re excited to announce that Hear at Home Mobile Hearing Clinic has been nominated for “Favourite Hearing Clinic” in North Shore News’ annual Readers Choice Awards 2026. Learn More