
If you’re like most people, you probably envision those bulky, clunky gadgets our parents or grandparents wore whenever hearing aids are mentioned. Outdated stigmas attached to hearing aids are one of the biggest reasons people avoid addressing their hearing challenges.
Just like cell phones, modern hearing aid technology is nothing like the devices used a decade ago.
Today’s hearing instruments are small, discreet and, in some cases, nearly invisible.
In fact, many of the individuals we work with tell us that their friends and/or colleagues have never even noticed they are wearing them.
The modern hearing aids available from Hear at Home are more powerful, feature long-lasting rechargeable batteries, include programmable and automated noise cancellation.
They also have the capacity to stream music, phone calls and audio from your smartphone, television, PC or other digital devices directly to your hearing aids, amplifying your hearing and your life.
Prescription hearing aids are designed to amplify sound for individuals with hearing loss and are specifically programmed to match your unique hearing requirements. Unlike over-the-counter models, these devices are customized according to your audiogram, providing a superior fit and enhanced performance. Our tailor-made hearing aids aim to improve your hearing, boost your ability to communicate and enhance your overall quality of life.
We go beyond helping you. There is a wide selection of advanced hearing aid technology available with a host of unique features from brand-name manufacturers such as Phonak, Starkey, Unitron, Signia and Bernafon.
Thanks to innovations in micro-digital and material technology, today’s hearing aids come in a variety of different sizes and colours to meet lifestyle and personal preferences.
Besides helping you choose the right technology to meet your needs, our hearing care specialists program your new hearing aids to address your specific hearing loss needs.
To make things as easy as possible, we will also teach you, your family and your caregivers how to insert and remove your hearing aids.
We also educate you on proper cleaning and care of your hearing instruments, changing batteries and troubleshooting the most common issues
Since hearing aids are minicomputers placed in the moist, waxy environment of your ears, regular cleaning and TLC is essential for both longevity and performance. We want you to be comfortable with your new device, so we don’t rush through these appointments.
All of the hearing aids we fit come with a 30-day trial period (extensions are available when necessary).
Our hearing aid technicians are eager to make any necessary modifications and ensure your satisfaction.
We keep in touch and encourage annual checkups to review your hearing level and check that your aids are working appropriately.
In addition, depending on your hearing aid model and age, as well as access to a smartphone, our technicians may be able to remotely program and adjust your hearing aids for you.
Fact: Not true. The designed objective for a PSA is to increase the overall volume for recreational activities. They are not able to adapt to the noise environment around you, cancel out background noise, provide great hearing clarity or address hearing challenges in specific frequencies like hearing aids. When not used as they are intended, PSAs can damage your hearing and are not an adequate alternative for hearing aids.
Fact: Thanks to advanced sound processing to improve clarity and noise-reduction technology, today’s hearing aids adapt to each sound environment as you move from place to place. Their advanced technology does more than just amplify sound; they provide the best solution to address your unique type and severity of hearing loss as well as fit into your lifestyle.
Fact: Micro-digital technology, similar to what is used in your smartphone, has made it possible to manufacture hearing aids that are smaller, lighter weight and nearly invisible, but with ever-increasing power to improve hearing clarity. The capabilities of today’s technology to fit all lifestyles make it possible to continue living the way you’re used to without anyone ever knowing that you’re wearing a hearing aid.
Fact: Well-fit, well-maintained devices, along with hearing care provided by a hearing care professional, seem expensive until you consider the costs of untreated hearing loss. If hearing loss is left untreated, it can lead to depression and anxiety, strained relationships, cognitive decline, dementia, balance disorders and decreased productivity. In addition, improperly programmed PSAs or OTC hearing aids can add to the damage.
Fact: Hearing aids cannot cure hearing loss. They are called “aids” because they help retrain your brain to pick up the sounds that hearing loss has conditioned it to miss. That’s why ongoing support is a critical part of getting your hearing aids to work for and with you.
Fact: Most likely your “good ear” is the one you learn to favour for the telephone or group conversations, making you believe that your hearing in the better ear is normal. The vast majority of hearing challenges affect both ears equally, and nearly 90% of people with a hearing loss in one ear need hearing aids for both ears.
Fact: Hearing loss is a loss of certain sounds, not all sounds, but if you’re missing some of the sounds, you’re missing all of the conversation. Hearing care professionals program hearing aids to amplify the sounds you’re missing and enhance the clarity of the hearing that’s left.
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Hear at Home provided my mum with her third pair of hearing aids. The first… read more two attempts were more than disappointing and the result was that they weren’t worn. So let’s just say “third time lucky “🍀! Hear at Home provided excellent service before, during and after which is so refreshing! Jennifer is very knowledgeable (sharing helpful info above and beyond hearing aid technicalities) and professional and gives clear, concise instructions and feedback. A service like this is more than appreciated for those whom are not mobile and for the family caregiver. All communications, whether from Jennifer or customer service representatives is timely and courteous. I have already recommended Hear at Home and will be more than happy to spread the good news. So pleased that my mum spotted the brochure in the elevator of her residence! Thank you to the whole team !
Extremely professional and personable staff. I would recommend them to anybody requiring hearing testing.
Audiologist Jennifer and her admin team have been a dream to work with. Of course… read more the in-home services have been convenient for my grandparents who are both new to hearing aids. But Jennifer has really gone above and beyond with thorough, thoughtful, and professional communication and service. We have deeply appreciated her perspective, suggestions, and referrals to other high quality services/providers for our grandparents. Her experience is evident. Glad to be supporting an independent and locally owned business as well.
** UPDATED REVIEW March 2026 It’s always a great pleasure to see the team at Hear at… read more Home. I enjoy it on my side too because it always indicates and improvement in my hearing! I was in to Hear at Home last week – Jennifer was proactively presenting new technology that she knew would benefit my hearing loss. Amazing to know she keeps each and every customer on the top of her mind. I’m currently test driving a new technology that’s light years ahead of my previous. Would have not known this was on the market without Hear at Home. I continue to highly recommended this business to deal with and the whole team present a top notch experience in any interaction ** PREVIOUS REVIEW from 2024 As a long term client with Hear at Home, it’s amazing to work with this great team. The business is constantly growing daily and every time I find a reason to go for an appointment the caliber of support, care and interest in my needs exponentially grows. It’s easy to be a client of theirs but it’s incredible the level of professionalism the entire team provides. Highly recommended. Highly appreciated. Highly capable team!
I am so glad that i found Hear at Home when i needed hearing assistance.… read more Holy was professional, helpful and knowledgeable, and was able to provide support and guidance throughout the process of assessment to fitting. I was very happy with all the staff at the clinic and recommend them to anyone looking for options and assistance with their hearing needs
I went see Holy. Holy was on time, informative, and very professional. Explained my situation and recommended… read more me to go see a ENT Doctor. I would recommend anyone with hearing issues to go to Hear at Home Moblie Clinic.
Hearing at home, was referred to me by a friend who has been coming to… read more see them for quite some time. I have mild hearing loss, but I was having a really hard time hearing in crowds. From the first in-home visit to my current hearing aids, the service has been exceptional. The people I’ve dealt with have been warm, caring and committed to helping me. Even just the unannounced phone calls to see how everything‘s going. It’s been a process, but I finally found a pair of hearing aids that I literally don’t even know I’m wearing and has greatly improved my ability to hear in large crowds. The technology of my product is stunning. The sound quality is so incredibly natural it’s like having a new set of ears. I can’t say enough good things about these folks and I will recommend them to everyone I encounter that needs help with their hearing.
The Hear at Home team takes such good care of my family. My son… read more has trouble with his ear canal and they provide such relief with the ear-igator…taking him last minute when things get so painful! Everyone is so delightful, friendly and knowledgeable. Can’t recommend them enough.
Unreliable, expensive and dishonest place My mom tried their service and and her ear device has… read more many problems and they can’t fix it after many visits she dumped it and went to another clinic and now she feels comfortable..
Had a wire pull out of a hearing aid. The brand was phonex from costco.… read more My partner visited the clinic hoping that we may not have to go back to Costco and wailt weeks for the repair. They fixed at the store the same day. A very pleasant experience with the staff and the repair. Martin Pinaud
Great experience
We used Hear at Home Mobile Hearing Clinic for our 99-year-young uncle, and the experience… read more was exceptional. The appointment was professional, very thorough, and extremely satisfactory, all completed in the comfort of his own home. The selection of hearing aids was carefully tailored to meet his specific needs, which made a tremendous difference. We highly recommend this service to anyone looking for convenient, compassionate, and expert hearing care in the comforts of your own home.
Jennifer was thoughtful, kind, efficient and warm. She treated my 87 year old Dad… read more with respect, patience and understanding. It is fantastic to have a mobile service like this – particularly for seniors. So appreciative and grateful for their expertise!
Super friendly and helpful!
Jennifer went above and beyond, she could not have been any more helpful. I highly… read more recommend the services Hear At Home offers.
If you’re homebound, struggle with mobility or are concerned about your safety in public, but need the advanced hearing healthcare a hearing specialist can provide, Hear at Home has you covered.
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Disclaimer
Hear at Home Practitioners are licensed by the College of Speech and Hearing Health Professionals of British Columbia. Any unresolved concerns they may have about the registrant’s practice may be reported to the College: College of Speech and Hearing Health Professionals of British Columbia 900 – 200 Granville St, Vancouver, BC, V6C 1S4
Phone: 604.742.6380
Toll-free: 1.888.742.6380
Email: enquiries@cshbc.ca
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We’re excited to announce that Hear at Home Mobile Hearing Clinic has been nominated for “Favourite Hearing Clinic” in North Shore News’ annual Readers Choice Awards 2026. Learn More