
Health Reports in Canada says that an estimated 54% of Canadians aged 40 to 79 (8.2 million) have at least a mild hearing loss in the high-frequency range based on audiometric testing. This extends to approximately 93% of adults in the 70-to-79-year age group experiencing some level of an unperceived hearing loss.
Hearing loss comes on slowly, which means that family, friends and co-workers are likely to recognize it before you do.
Their caring advice, though it might be frustrating to hear, is meant to help guide you toward making a decision that will not only result in better hearing health but also improve your quality of life.
The hard reality is that the only way to know the truth about whether or not you have a hearing loss is through regular non-invasive hearing assessments.
However, many people put off hearing tests in spite of the fact that leaving your hearing challenges untreated does extensive damage and leads to a more advanced level of hearing loss.
Hear at Home’s hearing specialists provide you with a highly accurate comprehensive hearing assessment by using state-of-the-art equipment that tells the truth about your hearing.
A. Some of the most common signs related to hearing loss include:
A. The most common cause of hearing loss is called presbycusis, which involves the deterioration of the structural components in your ears over time due to aging or genetics, similar to many people’s experiences with their eyesight.
Noise induced hearing loss (NIHL) results from frequent exposure to sounds over 85 decibels (the noise level of the average lawnmower or chainsaw, for example) for more than 15 minutes at a time, or from a sudden extreme noise impact event.
Ototoxic medications can lead to permanent or temporary hearing loss, while other causes of temporary hearing loss can also be caused by earwax or some other object blocking the ear canal, inflammation, and growths or tumors.
A. There are three different kinds of hearing loss.
A.Your audiogram plots out how well you are able to hear sounds at various pitches or frequencies, allowing your hearing specialist to classify your hearing loss in any of five categories, including:
Mild: Trouble hearing conversations in a noisy room or when someone is speaking quietly. In quiet environments, mild hearing loss is manageable.
Moderate: It is harder to hear conversation in group settings. People with a moderate loss tend to have the TV turned up too loud.
Moderately Severe: Hearing and understanding speech is significantly reduced at this level, especially in group environments or when talking on the telephone.
Severe: Normal conversation becomes inaudible, and shouting can still be challenging to comprehend.
Profound: At this level, only the loudest sounds are audible, and shouting may not be heard at all.
A. Although not very common, it is possible. However, the vast majority of people with hearing loss have a loss in both ears (bilateral loss), but one ear might have greater damage, or a person learns to favor one ear as their hearing deteriorates. True unilateral hearing loss may be caused by:
Single-sided deafness (SSD) is when hearing loss in one ear is so severe that a conventional hearing aid will not help, but there are specific hearing aids that may help route sounds from the poor ear over to the good ear using Bluetooth technology.
A. Hearing loss cannot always be prevented, but there are important things you can do to ensure you limit its effect on your life, such as:
A. If your hearing loss is caused by a blockage, such as a wax buildup, a foreign object, inflammation, a growth or tumor (conductive hearing loss), your hearing healthcare professional can drastically improve your hearing ability with some form of intervention, like removing the object, medication to reduce inflammation or a minor surgical procedure.
However, if your hearing loss is the result of damage to the sensory organ and/or nerve in the inner ear (sensorineural hearing loss), the damage is usually permanent. Fortunately, 95% of sensorineural hearing loss cases can be effectively helped through the use of hearing aids, which not only improve your hearing but can also help improve your balance and/or limit cognitive decline.
There are people who put off having their hearing tested because they aren’t sure what to expect during a hearing test. To help put your mind at ease, here is a quick walk through of the process we use at Hear at Home.
Our painless, non-invasive process can be broken down into four basic steps to provide you with the most accurate results possible, including:
Through a friendly conversation about your lifestyle, occupation, family and health history, hobbies and other activities, we not only enjoy the opportunity to get to know you better, but it also helps provide a lot of the critical information we need to provide individualized hearing care that meets your objectives and fits your lifestyle.
After your conversation with your hearing specialist, he or she will conduct a physical examination of your ears, ear canal and tympanic membrane by using a video otoscope (the tapered, cone-shaped magnifying glass with a light on the end, which is now connected to a video monitor). This allows us to evaluate the health of your ear canal and eardrum. We’ll usually follow this up with tympanometer and bone conduction tests to measure the reaction of your hearing structures when stimulated by sounds.
What most people think of as a hearing test involves seating you in a soundproof booth and fitting you with a set of high-quality headphones, but we’re now able to conduct this type of testing in a quiet room within your home. During these tests, your hearing specialist will use an audiometer to transmit a range of sounds or spoken words at various frequencies and volume levels into the headphones. You will be asked to respond to each sound you hear. Your result will be plotted on an audiogram to determine the level of hearing loss you may or may not be experiencing.
One of the great things about a hearing test is that you get the results as soon as the test is finished rather than having to “wait on the lab,” like you do with other medical tests. This allows your hearing care expert to have a candid conversation about the results of your tests and clarify what each part means during the same visit to your home.
Your input regarding any treatment and preventative solutions we discuss is a critical part of establishing a transparent hearing care partnership designed to combine our expertise with your needs, objectives, lifestyle and personal preferences.
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Hear at Home provided my mum with her third pair of hearing aids. The first… read more two attempts were more than disappointing and the result was that they weren’t worn. So let’s just say “third time lucky “🍀! Hear at Home provided excellent service before, during and after which is so refreshing! Jennifer is very knowledgeable (sharing helpful info above and beyond hearing aid technicalities) and professional and gives clear, concise instructions and feedback. A service like this is more than appreciated for those whom are not mobile and for the family caregiver. All communications, whether from Jennifer or customer service representatives is timely and courteous. I have already recommended Hear at Home and will be more than happy to spread the good news. So pleased that my mum spotted the brochure in the elevator of her residence! Thank you to the whole team !
Extremely professional and personable staff. I would recommend them to anybody requiring hearing testing.
Audiologist Jennifer and her admin team have been a dream to work with. Of course… read more the in-home services have been convenient for my grandparents who are both new to hearing aids. But Jennifer has really gone above and beyond with thorough, thoughtful, and professional communication and service. We have deeply appreciated her perspective, suggestions, and referrals to other high quality services/providers for our grandparents. Her experience is evident. Glad to be supporting an independent and locally owned business as well.
** UPDATED REVIEW March 2026 It’s always a great pleasure to see the team at Hear at… read more Home. I enjoy it on my side too because it always indicates and improvement in my hearing! I was in to Hear at Home last week – Jennifer was proactively presenting new technology that she knew would benefit my hearing loss. Amazing to know she keeps each and every customer on the top of her mind. I’m currently test driving a new technology that’s light years ahead of my previous. Would have not known this was on the market without Hear at Home. I continue to highly recommended this business to deal with and the whole team present a top notch experience in any interaction ** PREVIOUS REVIEW from 2024 As a long term client with Hear at Home, it’s amazing to work with this great team. The business is constantly growing daily and every time I find a reason to go for an appointment the caliber of support, care and interest in my needs exponentially grows. It’s easy to be a client of theirs but it’s incredible the level of professionalism the entire team provides. Highly recommended. Highly appreciated. Highly capable team!
I am so glad that i found Hear at Home when i needed hearing assistance.… read more Holy was professional, helpful and knowledgeable, and was able to provide support and guidance throughout the process of assessment to fitting. I was very happy with all the staff at the clinic and recommend them to anyone looking for options and assistance with their hearing needs
I went see Holy. Holy was on time, informative, and very professional. Explained my situation and recommended… read more me to go see a ENT Doctor. I would recommend anyone with hearing issues to go to Hear at Home Moblie Clinic.
Hearing at home, was referred to me by a friend who has been coming to… read more see them for quite some time. I have mild hearing loss, but I was having a really hard time hearing in crowds. From the first in-home visit to my current hearing aids, the service has been exceptional. The people I’ve dealt with have been warm, caring and committed to helping me. Even just the unannounced phone calls to see how everything‘s going. It’s been a process, but I finally found a pair of hearing aids that I literally don’t even know I’m wearing and has greatly improved my ability to hear in large crowds. The technology of my product is stunning. The sound quality is so incredibly natural it’s like having a new set of ears. I can’t say enough good things about these folks and I will recommend them to everyone I encounter that needs help with their hearing.
The Hear at Home team takes such good care of my family. My son… read more has trouble with his ear canal and they provide such relief with the ear-igator…taking him last minute when things get so painful! Everyone is so delightful, friendly and knowledgeable. Can’t recommend them enough.
Unreliable, expensive and dishonest place My mom tried their service and and her ear device has… read more many problems and they can’t fix it after many visits she dumped it and went to another clinic and now she feels comfortable..
Had a wire pull out of a hearing aid. The brand was phonex from costco.… read more My partner visited the clinic hoping that we may not have to go back to Costco and wailt weeks for the repair. They fixed at the store the same day. A very pleasant experience with the staff and the repair. Martin Pinaud
Great experience
We used Hear at Home Mobile Hearing Clinic for our 99-year-young uncle, and the experience… read more was exceptional. The appointment was professional, very thorough, and extremely satisfactory, all completed in the comfort of his own home. The selection of hearing aids was carefully tailored to meet his specific needs, which made a tremendous difference. We highly recommend this service to anyone looking for convenient, compassionate, and expert hearing care in the comforts of your own home.
Jennifer was thoughtful, kind, efficient and warm. She treated my 87 year old Dad… read more with respect, patience and understanding. It is fantastic to have a mobile service like this – particularly for seniors. So appreciative and grateful for their expertise!
Super friendly and helpful!
Jennifer went above and beyond, she could not have been any more helpful. I highly… read more recommend the services Hear At Home offers.
If you’re homebound, struggle with mobility or are concerned about your safety in public, but need the advanced hearing healthcare a hearing specialist can provide, Hear at Home has you covered.
Disclaimer
Hear at Home Practitioners are licensed by the College of Speech and Hearing Health Professionals of British Columbia. Any unresolved concerns they may have about the registrant’s practice may be reported to the College: College of Speech and Hearing Health Professionals of British Columbia 900 – 200 Granville St, Vancouver, BC, V6C 1S4
Phone: 604.742.6380
Toll-free: 1.888.742.6380
Email: enquiries@cshbc.ca
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We’re excited to announce that Hear at Home Mobile Hearing Clinic has been nominated for “Favourite Hearing Clinic” in North Shore News’ annual Readers Choice Awards 2026. Learn More