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Whether you’re looking for help with your hearing aids, need guidance on cleaning and maintenance, or want to learn how to pair your devices with your phone or TV, our support videos are here to help. Browse the categories below to find step-by-step video tutorials designed to answer common questions and help you get the most from your hearing aids. If you can’t find the information you’re looking for, please call our team at 778.340.1101, we’d be happy to help.an appointment at our North Vancouver clinic or schedule a mobile visit, you can explore our hearing care support videos anytime to feel more confident using and maintaining your hearing aids between appointments.
Check out our support videos below.
Keeping your hearing aids powered correctly is essential for reliable performance. These videos will guide you through changing batteries, charging your devices, and performing a hard restart when troubleshooting is needed.
Regular cleaning helps your hearing aids perform their best and can extend their lifespan. These videos show you how to safely clean different hearing aid styles, replace wax guards, and carry out routine maintenance at home.
Keeping your hearing aids powered correctly is essential for reliable performance. These videos will guide you through changing batteries, charging your devices, and performing a hard restart when troubleshooting is needed.
Regular cleaning helps your hearing aids perform their best and can extend their lifespan. These videos show you how to safely clean different hearing aid styles, replace wax guards, and carry out routine maintenance at home.
Regular cleaning helps your hearing aids perform their best and can extend their lifespan. These videos show you how to safely clean different hearing aid styles, replace wax guards, and carry out routine maintenance at home.
Need help connecting your hearing aids to your smartphone or TV? Follow these step-by-step videos to pair your hearing aids with compatible devices and make the most of their Bluetooth features.
Correctly inserting your hearing aids improves both comfort and sound quality. These videos demonstrate how to insert different hearing aid styles properly, helping you wear them with confidence every day.
Explore additional tips for common hearing aid questions and everyday troubleshooting. These videos cover helpful topics that can improve your hearing experience and help keep your devices working their best.
If you’re homebound, struggle with mobility or are concerned about your safety in public, but need the advanced hearing healthcare a hearing specialist can provide, Hear at Home has you covered.
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Disclaimer
Hear at Home Practitioners are licensed by the College of Speech and Hearing Health Professionals of British Columbia. Any unresolved concerns they may have about the registrant’s practice may be reported to the College: College of Speech and Hearing Health Professionals of British Columbia 900 – 200 Granville St, Vancouver, BC, V6C 1S4
Phone: 604.742.6380
Toll-free: 1.888.742.6380
Email: enquiries@cshbc.ca
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We’re excited to announce that Hear at Home Mobile Hearing Clinic has been nominated for “Favourite Hearing Clinic” in North Shore News’ annual Readers Choice Awards 2026. Learn More
