We’re excited to announce that Hear at Home Mobile Hearing Clinic has been nominated for “Favourite Hearing Clinic” in North Shore News’ annual Readers Choice Awards 2026. Learn More

At Hear at Home, we believe that better hearing leads to better connection. Through Second
Sound, our hearing aid donation program, we collect, refurbish, and redistribute gently used
hearing aids to individuals who may not otherwise have access to hearing technology.
Have hearing aids you're no longer using? We accept all brands and models in good working condition. You can drop them off at our clinic or mail them in.
Our team professionally cleans and inspects each device to ensure it’s ready for a second life.
We help connect these devices with individuals in need—bringing sound, confidence, and connection back into their lives.
Second Sound supports individuals in the Greater Vancouver area who:
We work with local care homes, nonprofits, and families to identify and support eligible
recipients.
Drop-off Location:
Hear at Home Mobile Hearing Clinic
112 – 3721 Delbrook Avenue, North Vancouver, BC, V7N 3Z4
Mail Donations To:
Attn: Second Sound Program
(Same address as above)
Accepted Items:
✔ Behind-the-ear (BTE) hearing aids
✔ Cases and accessories (if available)
✔ Unopened batteries
Please include your contact info so we can thank you!
If you or someone you know could benefit from a donated device:
Let’s Bring Hearing Full Circle.
Your unused hearing aids still have value.
With Second Sound, they can help someone hear the moments that matter most.
Have Hearing Complications? Contact Us Today
The service received at Hear at Home Mobile Hearing Clinic, especially Emma, was outstanding! I… read more highly recommend you check them out! Conveniently situated at Delbrook Plaza, North Vancouver.
Excellent experience from start to finish. Same-day treatment, with Holy patiently explaining every step. My… read more blockage was cleared, and I can hear again. Highly recommend Hear at Home. Thank you!
I attended Hear at Home’s office in North Vancouver yesterday and came home very happy!… read more They gave me a thorough hearing exam and updated the App on my phone which wasn’t working. Jennifer and her staff are wonderful …
I attended Hear at Home’s office in North Vancouver yesterday and came home very happy!… read more They gave me a thorough hearing exam and updated the App on my phone which wasn’t working. Jennifer and her staff are wonderful Very professional and friendly and I would highly recommend! The cappuccino was also very enjoyable!
I went see Holy. Holy was on time, informative, and very professional. Explained my situation and recommended… read more me to go see a ENT Doctor. I would recommend anyone with hearing issues to go to Hear at Home Moblie Clinic.
Over a four week period, Holy Desta patiently facilitated our nearly ninety year old mother… read more in finding her best hearing solution. Holy is a gentle, patient listener who clearly has superb knowledge of all the newest hearing technology and options. Our mother has not allowed her extremely exacting standards to slip with the years and Holy was able to fulfill her VERY high expectations. The reception staff are always warmly welcoming. Even our dog grew excited to visit as they offer a wonderful selection of canine treats too! Hear at Home is a lovely oasis – providing great product competence with a genuine, caring client focus.
Quality people and outstanding service. 5 star recommendation. Gary
I truly appreciate the professional, kind, and respectful team at Hear at Home. Although we… read more bought the hearing aids from a different clinic, they patiently and gently checked my mom’s device and gave us very useful and friendly advice. Their care and kindness made a real difference for us. Highly recommended!
Everyone is friendly, caring, and trying their best. My visits for the past year… read more have been positive. My hearing was tweaked today for more balanced hearing as my hearing had changed. I would not hesitate to recommend the whole staff to you.
If you’re homebound, struggle with mobility or are concerned about your safety in public, but need the advanced hearing healthcare a hearing specialist can provide, Hear at Home has you covered.
Have Questions? We can help
Disclaimer
Hear at Home Practitioners are licensed by the College of Speech and Hearing Health Professionals of British Columbia. Any unresolved concerns they may have about the registrant’s practice may be reported to the College: College of Speech and Hearing Health Professionals of British Columbia 900 – 200 Granville St, Vancouver, BC, V6C 1S4
Phone: 604.742.6380
Toll-free: 1.888.742.6380
Email: enquiries@cshbc.ca
© 2026 Hear at Home Mobile Hearing Clinic