We’re excited to announce that Hear at Home Mobile Hearing Clinic has been nominated for “Favourite Hearing Clinic” in North Shore News’ annual Readers Choice Awards 2026. Learn More

At Hear at Home, we believe that better hearing leads to better connection. Through Second
Sound, our hearing aid donation program, we collect, refurbish, and redistribute gently used
hearing aids to individuals who may not otherwise have access to hearing technology.
Have hearing aids you're no longer using? We accept all brands and models in good working condition. You can drop them off at our clinic or mail them in.
Our team professionally cleans and inspects each device to ensure it’s ready for a second life.
We help connect these devices with individuals in need—bringing sound, confidence, and connection back into their lives.
Second Sound supports individuals in the Greater Vancouver area who:
We work with local care homes, nonprofits, and families to identify and support eligible
recipients.
Drop-off Location:
Hear at Home Mobile Hearing Clinic
112 – 3721 Delbrook Avenue, North Vancouver, BC, V7N 3Z4
Mail Donations To:
Attn: Second Sound Program
(Same address as above)
Accepted Items:
✔ Behind-the-ear (BTE) hearing aids
✔ Cases and accessories (if available)
✔ Unopened batteries
Please include your contact info so we can thank you!
If you or someone you know could benefit from a donated device:
Let’s Bring Hearing Full Circle.
Your unused hearing aids still have value.
With Second Sound, they can help someone hear the moments that matter most.
Have Hearing Complications? Contact Us Today
Excellent!! Such a relief having my ears unplugged! Plus they are the nicest, great place,… read more highly recommended for any ears issue.
My mom had her hearing tested recently by Jennifer from Hear at Home. Jennifer… read more was very thorough and explained what she was doing each step and why. It has been a big improvement for my mom and her quality of life. Jennifer comes to her care home for follow up visits and addresses any specific issues she may have. She is very personable and works well with seniors. I highly recommend Jennifer and the staff at Hear at Home Mobile Clinic
Excellent experience from start to finish. Same-day treatment, with Holy patiently explaining every step. My… read more blockage was cleared, and I can hear again. Highly recommend Hear at Home. Thank you!
Holly has been great to with. Very professional and friendly, and takes care … read more of you quickly. Highly recommend them.
Jennifer was thoughtful, kind, efficient and warm. She treated my 87 year old Dad… read more with respect, patience and understanding. It is fantastic to have a mobile service like this – particularly for seniors. So appreciative and grateful for their expertise!
Beautiful, clean clinic. Staff are super friendly! Jennifer seems professional and always thinking about different… read more ways to help clients
Hear@home staff and services are outstanding Holy Desta , we appreciate your kind welcome every-time visiting… read more you at the office
Great place. Very professional. My ears were very badly plugged and they spent the extra… read more time needed to make my ears totally clean. Equipment is excellent and staff were friendly and well trained.
Jennifer recently saw my mother in long-term care for the third year in a row.… read more Hear At Home provides a wonderful service, with very caring attention to her patients. We look forward to seeing Jennifer again next year.
If you’re homebound, struggle with mobility or are concerned about your safety in public, but need the advanced hearing healthcare a hearing specialist can provide, Hear at Home has you covered.
Have Questions? We can help
Disclaimer
Hear at Home Practitioners are licensed by the College of Speech and Hearing Health Professionals of British Columbia. Any unresolved concerns they may have about the registrant’s practice may be reported to the College: College of Speech and Hearing Health Professionals of British Columbia 900 – 200 Granville St, Vancouver, BC, V6C 1S4
Phone: 604.742.6380
Toll-free: 1.888.742.6380
Email: enquiries@cshbc.ca
© 2026 Hear at Home Mobile Hearing Clinic