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Providing Mobile Hearing Care To The Residents of Greater Vancouver

778-340-1101

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Lifestyle Tips for Seniors with Hearing Loss

Lifestyle Tips for Seniors with Hearing Loss

Mar 6, 2022 | Client Resources, Hearing Health

As we get older, there are many aspects of physical and mental health that become more challenging to manage. A good example is hearing loss, which is incredibly common in people over the age of 60. A significant portion of the senior population just accepts hearing...
Supporting Seniors With Hearing Loss: Tips and Recommendations

Supporting Seniors With Hearing Loss: Tips and Recommendations

Aug 14, 2021 | Client Resources, Hearing Health, Hearing Loss, Seniors

It is estimated that roughly 50% of Canadians over the age of 60 have some degree of hearing loss. The gradual loss of hearing that typically comes with age is also known as presbycusis. While it is true that hearing capacity tends to deteriorate naturally with age,...

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The Hear at Home Promise

Our Pinky Promise to You

  • Your partner for life – as a locally owned and independent business, you’ll have the confidence that we’ll be here long into the future to be your hearing care partners for life. We’re not a pop-up business that will be gone tomorrow.
  • Access to all levels of technology – as an independent business, we will help you to find the right technology for your unique needs through our wide range of partnerships with major manufactures. Unlike many others, you’re not limited to just one manufacturer.
  • Honesty and integrity – our 14 year reputation has been built based on always doing the right thing. You’ll benefit from transparency, honesty and the highest levels of integrity.
  • Benefit from us helping thousands of local people – with thousands of delighted patients since 2009, you will benefit from partnering with the highest-rated team of hearing care experts in Greater Vancouver that have helped many others to achieve the outcomes that you’re looking for.

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Kim Hall
Jennifer is caring, knowledgeable, professional and comes to your loved ones home to help them get custom hearing aides and provide services to help them hear and communicate better. She clearly explained to me and my Father that the part of his brain that listens and interprets words was becoming impaired since his ears could not hear the words properly. He, and his friends and family members, were so much happier when we could have a proper conversation with him instead of him just nodding and smiling and pretending to hear us. I would highly recommend Hear at Home to all seniors, especially ones who have trouble getting out of their home.
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27/10/2019
Wedad Keshavji
Jennifer recently fitted my mum, who is 93, with new Hearing Aids. My mum resides in a Long Term Care Facility and Jennifer was able to to use her mobile equipment to get the perfect results. Jennifer is kind, gentle, respectful and worked in a positive manner with my mum to achieve the results that have greatly benefited my mum. Thanks Jennifer.
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27/10/2021
Ruth Brown
positive review 
Jennifer thank you for today with Dad. He greatly appreciate’s the care and attention you give him regarding his hearing loss. It’s such an important part of communication and as he ages he is more aware of the impact of the loss of his hearing. What he learned today will make his holiday in Atlanta more enjoyable- thanks 🙏🏽
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18/10/2019
Cindijohnston
Jennifer has been a huge part of our family for years. Her knowledge and compassion have been instrumental in managing a challenging situation with my father - and she has devoted time to the education of the staff at his care home. A personal connection is so important when dealing with aging parents, and I truly value having a relationship with Jennifer and Hear at Home.
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27/10/2017
Tammy Watson
I highly recommend Jennifer and Hear at Home not just for the excellent service she provides to my Senior clients but also for the amazing custom ear plugs I received from her for swimming. Hear at Home Mobile Hearing Clinic service standards and professionalism are outstanding and not having to leave home offers a definite advantage to our busy lives. Thank you Jennifer.
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27/10/2021
Lea Atkinson
Jennifer was a most efficient and pleasant professional. She explained all aspects of my mother's new aids clearly and simply. As my mother is 96 that was essential. She never seemed frustrated when mum needed help with putting the aids in (no matter how many times)! She never hurried with the visits and we both felt more confident with their use after each visit.
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27/10/2021
Margaret Eldridge
Both my husband and I received very knowledgeable and caring assistance from Hear at home. Jennifer really cares about her clients and is always willing to go above and beyond with her excellent service and friendly manner. So pleased with my first experience with hearing aids.
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27/04/2022
DBL
My family dealt with Jennifer Abbott at Hear at Home Mobile Hearing Clinic for hearing aids for our 90 yr old mother. Jennifer was extremely patient and understanding in her interactions with our Mum. I was particularly pleased that Jennifer spoke directly to Mum, addressing all questions and responses to her and ensuring her total engagement in the process. When responses to tests were different, Jennifer spent the time for a retest to ensure accuracy and had new moulds prepared so that Mum got the best possible benefit from her new aids. I would not hesitate to recommend Jennifer and Hear at Home Mobile Hearing Clinic to anyone looking for extraordinary service.
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27/10/2017
C Geiss
The presenter was great, the information provided was excellent and I feel I got a lot out of attending.
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20/02/2023
karen Bertini
Jennifer was amazing! The personalized in home service was above and beyond. Her caring nature and professionalism is unmatched. She was extremely helpful to my husband who was suffering with tinnitus and hearing loss. I have recommended her to friends and will continue to do so in the future. Sincerely, Karen Bertini
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27/10/2020

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778-340-1101

Disclaimer

Hear at Home Practitioners are licensed by the College of Speech and Hearing Health Professionals of British Columbia. Any unresolved concerns they may have about the registrant’s practice may be reported to the College: College of Speech and Hearing Health Professionals of British Columbia 900 – 200 Granville St, Vancouver, BC, V6C 1S4
Phone: 604.742.6380
Toll-free: 1.888.742.6380
Email: enquiries@cshbc.ca

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Position: Customer Care Representative

Are you passionate about helping people improve their quality of life? Do you possess excellent communication skills and have a knack for providing exceptional customer service? If so, we have an exciting opportunity for you!

We are a leading hearing clinic, dedicated to enhancing the lives of individuals with hearing loss. We are currently seeking a dynamic and empathetic Customer Care Representative to join our team on a part-time basis.

Responsibilities:

  • Greet and welcome clients in a friendly and professional manner
  • Schedule appointments and manage the clinic's calendar efficiently
  • Answer incoming phone calls and respond to inquiries promptly
  • Provide accurate information about our hearing services and products
  • Assist clients in completing necessary forms and paperwork
  • Maintain patient records and ensure confidentiality
  • Collaborate with Hearing Aid Practitioners and support staff to ensure a seamless client experience
  • Handle customer complaints or concerns with patience and empathy, striving for effective resolutions
  • Follow up with clients to ensure their satisfaction and address any additional needs

Requirements:

  • Excellent interpersonal and communication skills
  • Empathetic and patient-oriented approach when dealing with customers
  • Strong organizational skills with attention to detail
  • Ability to multitask and prioritize tasks effectively
  • Proficient computer skills, including MS Office and appointment scheduling software
  • Prior experience in customer service or healthcare industry preferred but not required
  • Familiarity with audiology or hearing-related terminology is a plus

Benefits:

  • Competitive hourly rate
  • Flexible part-time schedule
  • Opportunity to work in a supportive and compassionate team environment
  • Ongoing training and professional development
  • Making a meaningful difference in the lives of individuals with hearing loss

How to Apply: If you are passionate about making a positive impact and possess the required skills, we would love to hear from you. Please submit your resume and a cover letter outlining your relevant experience to jennifer@hearathome.ca

We appreciate all applications, but only candidates selected for an interview will be contacted.

Join our team and become an integral part of our mission to provide exceptional hearing care to our valued patients. Apply today!

Job Title: Mobile Hearing Practitioner

We are seeking a highly motivated Mobile Hearing Practitioner to join our team. In this role, you will provide high-quality hearing services to our clients, travelling to various locations throughout the community.

Responsibilities:

  • Conduct comprehensive hearing assessments and provide recommendations for appropriate treatment options.
  • Fit and program hearing aids and other assistive devices.
  • Provide follow-up care and adjustments as needed.
  • Educate clients and their families on hearing loss, communication strategies and assistive technology.
  • Maintain accurate and up-to-date records of client care and communication with physicians and other healthcare professionals as necessary.
  • Adhere to all applicable laws, regulations and professional standards.

Requirements:

  • Licensed Hearing Aid Practitioner in good standing.
  • Strong knowledge of hearing disorders, hearing aids and other assistive devices.
  • Excellent interpersonal and communication skills.
  • Ability to work independently and travel to various locations throughout the community.

To apply for the position of Mobile Hearing Practitioner, please submit your resume and a cover letter highlighting your qualifications and experience in mobile hearing practice.

Join our team at Hear at Home Mobile Hearing Clinic LTD and contribute to improving the lives of individuals in need of hearing care. Together, we can make a difference.