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The Hear at Home Promise
Our Pinky Promise to You
- Your partner for life – as a locally owned and independent business, you’ll have the confidence that we’ll be here long into the future to be your hearing care partners for life. We’re not a pop-up business that will be gone tomorrow.
- Access to all levels of technology – as an independent business, we will help you to find the right technology for your unique needs through our wide range of partnerships with major manufactures. Unlike many others, you’re not limited to just one manufacturer.
- Honesty and integrity – our 14 year reputation has been built based on always doing the right thing. You’ll benefit from transparency, honesty and the highest levels of integrity.
- Benefit from us helping thousands of local people – with thousands of delighted patients since 2009, you will benefit from partnering with the highest-rated team of hearing care experts in Greater Vancouver that have helped many others to achieve the outcomes that you’re looking for.
Rose Walter
Hello Jennifer
Since last Wednesday, I have been putting my hearing aids in after coming out of the shower every single morning. You adjusted it and I have no more problem to understand people more than max. three, me included. Today we were six around the table and sometimes my husband, who was sitting beside me, talked to the host while I was chatting with the hostess and one of her friends to the same time. That never happened the last 3 or 4 years ever!
While driving in a pick up truck, very loud vehicle, I was able to talk to my husband without having to yell at each other! Also the drops are working like a charm. On Thursday, I needed it in both ears once. Today the first time again just later in the afternoon into my right ear. That’s it. It must have a kind of a healing property in that bottle…
Garry asked me if I stay in Squamish just for the cleaning – my reply was, never again!
Thank you for helping me so much and I will see you in a few months for ear cleaning.
Warmest Regards
Since last Wednesday, I have been putting my hearing aids in after coming out of the shower every single morning. You adjusted it and I have no more problem to understand people more than max. three, me included. Today we were six around the table and sometimes my husband, who was sitting beside me, talked to the host while I was chatting with the hostess and one of her friends to the same time. That never happened the last 3 or 4 years ever!
While driving in a pick up truck, very loud vehicle, I was able to talk to my husband without having to yell at each other! Also the drops are working like a charm. On Thursday, I needed it in both ears once. Today the first time again just later in the afternoon into my right ear. That’s it. It must have a kind of a healing property in that bottle…
Garry asked me if I stay in Squamish just for the cleaning – my reply was, never again!
Thank you for helping me so much and I will see you in a few months for ear cleaning.
Warmest Regards
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Donny Mekilok
My experience with Hear at Home was the best service interaction I've had in many, many years. Jennifer is a gem who went above and beyond the call of duty. Knowledgeable, personable and passionate about getting the issue resolved. I can't say enough good things about my experience with Hear at Home. I highly recommend Jennifer and Hear at Home. You'll be so happy you made the call.
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Lynn B
The presenter was excellent, she provided us with very pertinent information that I can use going forward.
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Irma Bodo
Thank you Jennifer for successfully ear wax removal. I had been dreading getting it done. The staff at the clinic were so friendly and accommodating. I was seen right on my appointment time. The clinic is well run and extremely clean. I have booked a follow up hearing test at the clinic.
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Colleen Hawkins
Many thanks to Jennifer who went above and beyond with her customer service! My mother was hospitalized after breaking her hip. She relied on her hearing aids to hear what doctors and physiotherapists were telling her. Unfortunately one of the hearing aids stopped working. I dropped the aid off at the Hear at Home office on a Friday afternoon. The following day Jennifer had fixed it and offered me to pick it up that evening at her home (I couldn't pick it up during office hours), otherwise we would have had to wait til Tuesday. Then on Sunday we were having difficulties getting that hearing aid to stay in her ear. Jennifer had me bring it back to her home Sunday evening to make some adjustments. Its very impressive that Jennifer went out of her way, on her days off, to help my mother in a time of need. Thank you so much, Jennifer, you rock!
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DBL
My family dealt with Jennifer Abbott at Hear at Home Mobile Hearing Clinic for hearing aids for our 90 yr old mother. Jennifer was extremely patient and understanding in her interactions with our Mum. I was particularly pleased that Jennifer spoke directly to Mum, addressing all questions and responses to her and ensuring her total engagement in the process. When responses to tests were different, Jennifer spent the time for a retest to ensure accuracy and had new moulds prepared so that Mum got the best possible benefit from her new aids. I would not hesitate to recommend Jennifer and Hear at Home Mobile Hearing Clinic to anyone looking for extraordinary service.
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Janice Porter
Visiting Jennifer at her new storefront Hearing Clinic was such a positive experience. It is easy to get to, there is parking right out front ... and it is a beautiful, welcoming place. The ambience in the clinic is warm and inviting, and Jennifer has created a very friendly and professional clinic. I am really excited for her as she embarks on the next level ... congrats Jen!
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Janice Porter
Jennifer is a true professional and a stand out in her field. I would not hesitate to recommend her to anyone in need of hearing services. She is most caring, and considerate, and will go out of her way to accommodate her clients. Jennifer has done a lot to build her reputation in her community - in particular she has successfully organized and executed a Seniors Flash Mob event (more than once) - coordinating many seniors and local businesses to put on an amazing event each time. Kudos!
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Wedad Keshavji
Jennifer recently fitted my mum, who is 93, with new Hearing Aids. My mum resides in a Long Term Care Facility and Jennifer was able to to use her mobile equipment to get the perfect results. Jennifer is kind, gentle, respectful and worked in a positive manner with my mum to achieve the results that have greatly benefited my mum. Thanks Jennifer.
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Harry Haley
I live in Richmond and over the 4 years of using hearing aids I extremely happy with the prompt service that I have received from Hear at Home. I email Hear at Home when I have a question or need help adjusting my hearing aids and I receive replies back the same day answering my questions. Further, I am able to make appointments at convenient locations and times to assist me. In addition, Hear at Home taught me how to use the many features on the hearing aids so I can better utilize them so I can enjoy my activities much more. I will buy my next set of hearing aids from Hear at Home.
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