Support Videos

Regardless of whether you consider yourself to be tech-challenged or a tech-wizard, hearing aids come with their own set of challenges. To help our clients, or anyone else who could use some troubleshooting tips or tricks, we have compiled several videos that walk you through hearing aid care and maintenance, changing your hearing aid batteries, changing earwax filters, and instructional videos for Phonak, Starkey, and Unitron hearing aids.

Check out the titles we have available:

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Your Brain Health in 10 Minutes: Cognivue at Hear at Home

Top 9 Hearing Aid Questions Finally Answered!

5 Key Questions to Ask Before Buying Hearing Aids!

Choosing the Right Hearing Care Provider: Pros and Cons Explained

Meet Holy - Registered Hearing Instrument Practitioner at Hear at Home

Would You Know if You Had Hearing Loss? 3 Types of Hearing Loss You Need to Know About

Early Signs of Hearing Loss: What You Need to Know | Hear at Home Hearing Clinic

We're Hiring!

How Hear at Home Saved My Family Vacation: Janice's Story of Exceptional Care!

How to Pair and Unpair Phonak or Unitron Hearing Aids with an iPhone

Hear at Home Hearing Clinic - Hearing Tests | Hearing Aids | Earwax Removal

Hear at Home Mobile Hearing Clinic Brings Hearing Services to Your Doorstep

What to Expect for Your Hearing Test Appointment

Are Hearing Aids Expensive?

Got Ringing in Your Ears? It Could Be Tinnitus

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Patient Stories

No matter what happens in the world, these people remain the centre of ours.

View More of Our Patient Stories

5 out of 5 stars
Doreen Smith
02/06/2023
					I can't say enough about Jennifer and her team.  All very easy to speak with and the response is always timely - from setting up an initial consult, hearing test, moulds for ear piece/s and if necessary, taking another mould to ensure the best fit, followup with warranty issues.  In particular, all this can be done in-home which helps with meeting the needs of those who can't get to their location.
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5 out of 5 stars
Lo Hayes
02/06/2023
					Jennifer and the team were fantastic. I was greeted with such a kind energy, they offered me a bubly, and they offered kind and compassionate care for my ear wax extraction. I said casually ‘oh I wish I could see it’ and quickly Jennifer set up a camera so I could see inside my ear. Can’t recommend enough for kindness, professionalism, and able to hear perfectly again 🙂
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5 out of 5 stars
Irma Bodo
08/06/2023
					Thank you Jennifer for successfully ear wax removal. I had been dreading getting it done. The staff at the clinic were so friendly and accommodating. I was seen right on my appointment time. The clinic is well run and extremely clean. I have booked a follow up hearing test at the clinic.
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5 out of 5 stars
Cath
20/02/2023
					I just wanted to say that we (my sister Deb and I ) really enjoyed your and Karen's presentation and the information was very helpful. We are trying to support our Dad, who is 90 and looking after our Mom, who is 89 and struggling with dementia. We will follow through with the suggestions and share them with our Dad.

Hopefully, we'll see you both in person one day soon!

Take care and thanks,
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5 out of 5 stars
Richard George
09/04/2023
					I was looking for a certified ear wax removal as I thought that was the cause of my hearing issues and I found Hear At Home. Jennifer did a ear exam and removed wax build up from ears. I can hear clearly again! She also did a hearing test and took the time to talk through my results. Jennifer and the team were helpful, and hospitable. Provided excellent service. I highly recommend them!
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5 out of 5 stars
William Broughton
09/05/2023
					I was very pleased to get my hearing test then the hearing aids so quickly. I had a single old hearing aid and I needed two. I am in my 90's and my hearing is poor. The two new hearing aids a re a great improvement. My experience with Jennifer and with her office staff was wonderful. Professional and competent describe it well. I recommend her services to anyone with poor hearing.
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5 out of 5 stars
Anon
20/02/2023
					Thank you very much for yesterday’s presentation.

Karen’s was exhaustive, clear, lively and very interesting. She made me walk again through all the steps and stages of adaptation.

I hope it will bear fruits and help others.

Congratulations to you and to her. Please convey my sincere thanks to Emma for her help to log in.
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