
A common misconception among many people is that hearing technology is the sole solution to addressing hearing loss. However, the reality is that hearing technology is merely one aspect of the equation. What’s far more critical is seeking assistance from the appropriate professionals who can provide mobile hearing care services to maintain your hearing health. To make this as easy as possible for you, our hearing specialists are able to provide a quality comprehensive hearing assessment in the comfort of your home.
As a testament to our commitment to transparency and trust, below we show the areas our callout service covers, and the fees for each zone, based on your location.
• North Vancouver
• West Vancouver
• Vancouver (Westside, East, South, Downtown)
• Burnaby
• Coquitlam & Port Coquitlam
• Port Moody
• New Westminster
• Pitt Meadows
• North Surrey
• Delta/Tsawwassen
• Langley
• Maple Ridge
• South Surrey
• Richmond
• Mission
• Abbotsford
• Chilliwack
• Squamish
Our VIP Mobile Ear Wax Removal service, is an exclusive benefit for our clients who have purchased their hearing aids from us. This service is designed to ensure your hearing aids perform at their best while offering the convenience of at-home care.
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Their ear wax removal service was quick and easy. Staff were very helpful and friendly… read more and I thought the price point was good. Would recommend.
I had an excellent experience at Hear at Home MB Hearing Clinic. I live overseas… read more but was home for the holidays and Cindi was able to slot in an appointment time that worked! Holy took the appointment and thoroughly checked my ears including very detailed photos of the inside of both ears which she reviewed with me. I thought I needed wax removal before my appointment but after checking Holy said that was unnecessary but we discussed in detail the way my issue might be resolved. I was not charged for the wax removal and left the clinic with a new strategy to try. Excellent, non-rushed hearing advice!! 10 out of 10!!
A few weeks ago, I had the pleasure of an appointment at Hear at Home.… read more The clinic had NOT provided the hearing aids I was using — but they were not performing well. Instead of brushing me off (“you didn’t buy from us”), the staffer graciously invited me to come in so they could take a look at the aids. It turned out there was nothing more serious than an ear-wax buildup. Holy Desta did a thorough evaluation, cleaned the ear pieces, re-taught me me the basics of maintenance, and forwarded web links so I could refresh my memory. I was at the clinic about an hour — and all the staff members were pleasant, suportive, and professional. At the end of my session, they didn’t charge me a penny, and even brought me a delicious cappuccino! My conclusion: these folks operate well beyond reasonable expectations. I have zero reservations about this clinic.
My mom had her hearing tested recently by Jennifer from Hear at Home. Jennifer… read more was very thorough and explained what she was doing each step and why. It has been a big improvement for my mom and her quality of life. Jennifer comes to her care home for follow up visits and addresses any specific issues she may have. She is very personable and works well with seniors. I highly recommend Jennifer and the staff at Hear at Home Mobile Clinic
Was having some hearing loss in my right ear found Hear at Home Mobile Hearing… read more Clinic on Google booked an appointment and was able to get a spot in with them, they were very friendly and cleared out my Wax within 5 minutes and solved my problem thanks again! I highly recommend them for all your hearing needs.
I had impacted ear wax from using ear plugs and riding motorcycles with ear plugs.… read more I have a very minor case of tinnitus that I have habituated to but when it comes to ear cleaning I’ve never had a good experience at the GP or walk in clinic. After having my ear wax impacted I found hear at home and booked an appointment. Hear at home uses a curette method which is manual removal and also uses irrigation. This was the most gentle, understanding and positive experience I’ve ever had. I want to say a huge thank you to Holy Desta for being so patient and kind with me. Extremely professional and I would highly recommend her and Hear At Home. Once again, thank you for the professional and kind service, I will be coming back in the new year to have my ears looked at again. Thank you
I have been dealing with Jennifer and her team for approximately 4 or 5 years… read more now. We got a hearing aid for my mom. My mom has had a few issues with the unit but mostly because she’s a bit klutzy with it and manages to break things. Anyway Jennifer has managed to come up with ways to either fix it under warranty or outright replace something with a spare part they have with no charge. The last time it happened I figured we would be into buying a new unit as I believe the warranty has expired now but she was able to come up with a spare part (replaced the charger because my mom broke the connection). She did this at no cost because she happened to have a spare one in her office. This is well beyond good customer service and I would not expect any business to meet this threshold. I know her and her staff work hard at customer service and appreciate working with them. This is actually the first time I have written a review for anything but felt it was worth to show my appreciation. Especially for this last time since I was out of the country and had to email Jennifer the problem and she was able to take care of it and look after my mom and get the part replaced and didn’t charge me either for the part nor her time. Again I don’t expect any business to do that and would not expect this in the future but that’s what happened. I would fully recommend her for anyone looking for hearing aid services.
I am so glad that I found Hear At Home! Everyone that I have met… read more there is so kind, respectful, patient and understanding. Overall, my experience with Hear At Home has been amazing and I would not hesitate to recommend their services to others!
I had a wonderful experience during my first visit here. From the very first phone… read more call to my in-person appointment, Maia was warm, helpful, and efficient — she immediately made me feel at ease. The same goes for Holy, who made the entire treatment process so quick and easy. I felt completely confident in her knowledge and expertise. They’re both such lovely people and truly excellent at what they do. And a special thank you for the delicious iced cappuccino while I waited — such a thoughtful touch! Highly recommend this place.
If you’re homebound, struggle with mobility or are concerned about your safety in public, but need the advanced hearing healthcare a hearing specialist can provide, Hear at Home has you covered.
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Disclaimer
Hear at Home Practitioners are licensed by the College of Speech and Hearing Health Professionals of British Columbia. Any unresolved concerns they may have about the registrant’s practice may be reported to the College: College of Speech and Hearing Health Professionals of British Columbia 900 – 200 Granville St, Vancouver, BC, V6C 1S4
Phone: 604.742.6380
Toll-free: 1.888.742.6380
Email: enquiries@cshbc.ca
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We’re excited to announce that Hear at Home Mobile Hearing Clinic has been nominated for “Favourite Hearing Clinic” in North Shore News’ annual Readers Choice Awards 2026. Learn More