Mobile Services Callout Fees

I truly appreciate the professional, kind, and respectful team at Hear at Home. Although we… read more bought the hearing aids from a different clinic, they patiently and gently checked my mom’s device and gave us very useful and friendly advice. Their care and kindness made a real difference for us. Highly recommended!

Recently had my hearing checked and my hearing aids checked. As soon as you walk… read more in the door everyone is so welcoming and friendly, wonderful experience would highly recommend

From the moment I stepped in the clinic, I was greeted with a smile and… read more greeting! It was the same welcome I experienced when I called for an appointment. Emma is lovely, she made me feel at ease at once. It was my first ear wax removal treatment, which I thought I should do since I wear hearing aids. Holy (pronounced as Holly), was just as accommodating and explained the treatment procedure. She is knowledgeable and as pleasant. To summarize, it was all worth it!!! See you guys on my next appointment!!

I have been dealing with Jennifer and her team for approximately 4 or 5 years… read more now. We got a hearing aid for my mom. My mom has had a few issues with the unit but mostly because she’s a bit klutzy with it and manages to break things. Anyway Jennifer has managed to come up with ways to either fix it under warranty or outright replace something with a spare part they have with no charge. The last time it happened I figured we would be into buying a new unit as I believe the warranty has expired now but she was able to come up with a spare part (replaced the charger because my mom broke the connection). She did this at no cost because she happened to have a spare one in her office. This is well beyond good customer service and I would not expect any business to meet this threshold. I know her and her staff work hard at customer service and appreciate working with them. This is actually the first time I have written a review for anything but felt it was worth to show my appreciation. Especially for this last time since I was out of the country and had to email Jennifer the problem and she was able to take care of it and look after my mom and get the part replaced and didn’t charge me either for the part nor her time. Again I don’t expect any business to do that and would not expect this in the future but that’s what happened. I would fully recommend her for anyone looking for hearing aid services.

Jennifer recently saw my mother in long-term care for the third year in a row.… read more Hear At Home provides a wonderful service, with very caring attention to her patients. We look forward to seeing Jennifer again next year.

Unreliable, expensive and dishonest place My mom tried their service and and her ear device has… read more many problems and they can’t fix it after many visits she dumped it and went to another clinic and now she feels comfortable..