How to Choose the Right Hearing Care Provider in Vancouver
(And What Most Clinics Don’t Tell You) If you’ve started…
We’re excited to announce that Hear at Home Mobile Hearing Clinic has been nominated for “Favourite Hearing Clinic” in North Shore News’ annual Readers Choice Awards 2026. Learn More
Contact us at: 778-340-1101
Mon to Fri 9:00AM to 5:00PM
Hear at Home Mobile Hearing Clinic has you covered with better hearing for a better quality of life. We aim to ensure that your hearing is not compromised just because you have mobility issues. Along with offering Mobile Hearing Services, we also offer in-clinic hearing services, allowing you to choose the option that best suits your needs.
Our state-of-the-art clinic, located at Delbrook Plaza in North Vancouver, is equipped with an array of advanced audiological equipment, ensuring that our award-winning hearing care is now available to everyone, regardless of where you are in your hearing journey.

Whether you choose our mobile services, or visit our clinic we’re able to work around your unique needs to accurately assess your/their hearing without many of the common challenges.

We have partnerships with all major manufacturers, we’re able to help you or your loved ones to select the appropriate technology based on your unique circumstances, needs and budget.
In 2008, while working as a hearing instrument practitioner for a reputable local clinic, I identified a big problem.
I had families visiting me that shared their difficulties of bringing loved ones to appointments due to their mobility or health challenges, and how they wished there was a service that could deliver mobile hearing care directly to them.
This made me wonder how a mobile hearing care service could not only make the life of my existing clients more convenient but would also give other local families access to advanced hearing care that may not otherwise receive it.
That’s why, I started ‘Hear at Home’ to deliver advanced mobile hearing care across Greater Vancouver.
We’re proud to be one of the top-rated hearing clinics in Metro Vancouver, with over 280 5-star reviews on Google. Our clients consistently recognize us for professional care, friendly service, and personalized hearing solutions.
From North Vancouver to Burnaby and beyond, we’re the go-to hearing care provider for retirement communities, long-term care homes, and assisted living residences. Facilities trust us to care for their residents with respect, discretion, and clinical excellence.
As a Registered Hearing Instrument Practitioner and Certified Dementia Practitioner, she brings a deeply human approach to every visit, whether it’s in a private home, retirement residence, or long-term care facility.
I was travelling and visiting in the North Vacouver area, with recently aquired hearing aids.… read more The ear piece fitting (power dome) in the left ear was not staying in place. I called Hear at Home to see if they could help me out and Maia, in their shop, got me in right away, and outfitted me with a much more comfortable well fitting ear piece. They provided quick, pleasant and professional service. I would highly recommend Hear at Home to anyone needing hearing aids.
Fantastic. I’d give these guys 10 stars if I could. Cleared both ears. They have the… read more right tool for the job. No more going to the medical clinic where they use those useless spray bottles. Thanks to Cindi and Holy for restoring my hearing. I’m so relieved. Thank you!
I have been dealing with Jennifer and her team for approximately 4 or 5 years… read more now. We got a hearing aid for my mom. My mom has had a few issues with the unit but mostly because she’s a bit klutzy with it and manages to break things. Anyway Jennifer has managed to come up with ways to either fix it under warranty or outright replace something with a spare part they have with no charge. The last time it happened I figured we would be into buying a new unit as I believe the warranty has expired now but she was able to come up with a spare part (replaced the charger because my mom broke the connection). She did this at no cost because she happened to have a spare one in her office. This is well beyond good customer service and I would not expect any business to meet this threshold. I know her and her staff work hard at customer service and appreciate working with them. This is actually the first time I have written a review for anything but felt it was worth to show my appreciation. Especially for this last time since I was out of the country and had to email Jennifer the problem and she was able to take care of it and look after my mom and get the part replaced and didn’t charge me either for the part nor her time. Again I don’t expect any business to do that and would not expect this in the future but that’s what happened. I would fully recommend her for anyone looking for hearing aid services.
Jennifer at Hear at Home was absolutely wonderful. She took the time to answer all… read more our questions and helped our skeptical dad feel completely at ease with choosing the right hearing aids. Her honesty, patience, and knowledge really stood out. She was always available when we needed her, and we never felt rushed in conversation. It genuinely felt like talking with family. We’re so thankful for her support and would recommend Hear at Home to anyone looking for reliable, compassionate care. Thanks Jennifer!
Very professional, easy to talk to, explained things in a way that I could understand.
Had a wire pull out of a hearing aid. The brand was phonex from costco.… read more My partner visited the clinic hoping that we may not have to go back to Costco and wailt weeks for the repair. They fixed at the store the same day. A very pleasant experience with the staff and the repair. Martin Pinaud
I was introduced to Hear-At-Home nine years ago when Jennifer was assisting my father-in-law with… read more his hearing needs. It was a great service for him. Recently I lost a hearing aid and decided to visit Hear-At-Home to obtain a replacement. It was a very good decision. I am very impressed with how thorough and professional all of the team is. The new hearing aids they recommended are a significant improvement over the previous ones. Holy has been following up to ensure any questions I have are quickly addressed. She was also very helpful with my insurance claim for the lost unit. I would definitely recommend Hear-At-Home to anyone requiring hearing assistance.
Hear at Home is absolutely amazing! Jennifer came to my house, did hearing test for… read more my mother. She is very professional, knowledgeable, experienced and super friendly! My mom felt more calm and comfortable doing the test at home. Jennifer gave us few options of hearing aids. We picked one, which turned out to be perfect to my mom. We finally don’t have to shout out aloud any more. My mom is happy, so are all of our family members. We also visited the clinic a couple of times, besides of Jennifer, all other staffs are super helpful and supportive. Our experience with Hear at Home is fantastic! Definitely they are magical! Thank you!
I am very happy with my decision to visit this clinic to support local small… read more bunisesses, and obviously because of proximity to my home. Very nice, punctual and caring people with professional approach. I strongly recommend them to anyone who need hearing test services specially in North Vancouver, Edgemont, Capilano, Delbrook and Upper Lonsdale neighbourhoods.
(And What Most Clinics Don’t Tell You) If you’ve started…
There are so many wonderful local businesses to support in…
If you’re homebound, struggle with mobility or are concerned about your safety in public, but need the advanced hearing healthcare a hearing specialist can provide, Hear at Home has you covered.
Have Questions? We can help
Just submit the form below and one of our client care associates will contact you to schedule a hearing care appointment.
Disclaimer
Hear at Home Practitioners are licensed by the College of Speech and Hearing Health Professionals of British Columbia. Any unresolved concerns they may have about the registrant’s practice may be reported to the College: College of Speech and Hearing Health Professionals of British Columbia 900 – 200 Granville St, Vancouver, BC, V6C 1S4
Phone: 604.742.6380
Toll-free: 1.888.742.6380
Email: enquiries@cshbc.ca
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