Here’s What Our Clients Think of the Phonak Lumity [Product Review]
It’s no secret that hearing aid technology is fast evolving.…
Contact us at: 778-340-1101
Mon to Fri 9:00AM to 5:00PM
Hear at Home Mobile Hearing Clinic has you covered with better hearing for a better quality of life. We aim to ensure that your hearing is not compromised just because you have mobility issues. Along with offering Mobile Hearing Services, we also offer in-clinic hearing services, allowing you to choose the option that best suits your needs.
Our state-of-the-art clinic, located at Delbrook Plaza in North Vancouver, is equipped with an array of advanced audiological equipment, ensuring that our award-winning hearing care is now available to everyone, regardless of where you are in your hearing journey.

Whether you choose our mobile services, or visit our clinic we’re able to work around your unique needs to accurately assess your/their hearing without many of the common challenges.

We have partnerships with all major manufacturers, we’re able to help you or your loved ones to select the appropriate technology based on your unique circumstances, needs and budget.
In 2008, while working as a hearing instrument practitioner for a reputable local clinic, I identified a big problem.
I had families visiting me that shared their difficulties of bringing loved ones to appointments due to their mobility or health challenges, and how they wished there was a service that could deliver mobile hearing care directly to them.
This made me wonder how a mobile hearing care service could not only make the life of my existing clients more convenient but would also give other local families access to advanced hearing care that may not otherwise receive it.
That’s why, I started ‘Hear at Home’ to deliver advanced mobile hearing care across Greater Vancouver.
We’re proud to be one of the top-rated hearing clinics in Metro Vancouver, with over 280 5-star reviews on Google. Our clients consistently recognize us for professional care, friendly service, and personalized hearing solutions.
From North Vancouver to Burnaby and beyond, we’re the go-to hearing care provider for retirement communities, long-term care homes, and assisted living residences. Facilities trust us to care for their residents with respect, discretion, and clinical excellence.
As a Registered Hearing Instrument Practitioner and Certified Dementia Practitioner, she brings a deeply human approach to every visit, whether it’s in a private home, retirement residence, or long-term care facility.
Thankyou to Jennifer and Cindy for all your help and patience in providing excellent service… read more to my husband Dan . He lives in a care facility and having a mobile service made the process of new hearing aids so easy.
Great service and very nice & knowledgeable staff. Jennifer is super experienced and knowledgeable in… read more hearing aids.
Everyone is friendly, caring, and trying their best. My visits for the past year… read more have been positive. My hearing was tweaked today for more balanced hearing as my hearing had changed. I would not hesitate to recommend the whole staff to you.
I have visited many different hearing clinics over the last 15 years for my hearing… read more issues, and Hear at Home was by far the quickest, friendliest, and most effective clinic we have experienced. Jennifer was incredibly friendly and made the experience much more enjoyable with her jovial attitude. We will definitely be returning to Hear at Home in the future, and I recommend anyone else needing a new hearing clinic visit them. Whether a nervous first-timer, a patron dissatisfied with their current clinic, or anyone with hearing issues searching for a professional yet personal clinic, I can assure you Hear at Home is a wonderful choice you will be more than happy with.
My mom had her hearing tested recently by Jennifer from Hear at Home. Jennifer… read more was very thorough and explained what she was doing each step and why. It has been a big improvement for my mom and her quality of life. Jennifer comes to her care home for follow up visits and addresses any specific issues she may have. She is very personable and works well with seniors. I highly recommend Jennifer and the staff at Hear at Home Mobile Clinic
These folks are very professional, accomodating and a pleasure to deal with. Jennifer was phenomenal… read more with my 92 year old father who is extremely hard of hearing. Exceptional service and reliability – and they get the job done (even when others struggled).
I have been dealing with Jennifer and her team for approximately 4 or 5 years… read more now. We got a hearing aid for my mom. My mom has had a few issues with the unit but mostly because she’s a bit klutzy with it and manages to break things. Anyway Jennifer has managed to come up with ways to either fix it under warranty or outright replace something with a spare part they have with no charge. The last time it happened I figured we would be into buying a new unit as I believe the warranty has expired now but she was able to come up with a spare part (replaced the charger because my mom broke the connection). She did this at no cost because she happened to have a spare one in her office. This is well beyond good customer service and I would not expect any business to meet this threshold. I know her and her staff work hard at customer service and appreciate working with them. This is actually the first time I have written a review for anything but felt it was worth to show my appreciation. Especially for this last time since I was out of the country and had to email Jennifer the problem and she was able to take care of it and look after my mom and get the part replaced and didn’t charge me either for the part nor her time. Again I don’t expect any business to do that and would not expect this in the future but that’s what happened. I would fully recommend her for anyone looking for hearing aid services.
Jen and the crew at Hear At Home are simply the best! They are… read more extremely knowledgeable about how to deal with hearing loss and they provide professional, friendly and compassionate service. I received my first hearing aids from Hear at Home in 2023 and have been back to the clinic for annual hearing assessments and occasional adjustments to the hearing aids. Each time I have dealt with Jen or the clinic staff I have been impressed by their competence and empathy. Everyone has been great – I could not recommend Hear At Home more highly.
Great service by caring practitioners
It’s no secret that hearing aid technology is fast evolving.…
We are in a unique position because our professional passion…
If you’re homebound, struggle with mobility or are concerned about your safety in public, but need the advanced hearing healthcare a hearing specialist can provide, Hear at Home has you covered.
Have Questions? We can help
Just submit the form below and one of our client care associates will contact you to schedule a hearing care appointment.
Disclaimer
Hear at Home Practitioners are licensed by the College of Speech and Hearing Health Professionals of British Columbia. Any unresolved concerns they may have about the registrant’s practice may be reported to the College: College of Speech and Hearing Health Professionals of British Columbia 900 – 200 Granville St, Vancouver, BC, V6C 1S4
Phone: 604.742.6380
Toll-free: 1.888.742.6380
Email: enquiries@cshbc.ca
© 2025 Hear at Home Mobile Hearing Clinic
We’re excited to announce that Hear at Home Mobile Hearing Clinic has been nominated for “Favourite Hearing Clinic” in North Shore News’ annual Readers Choice Awards 2026. Learn More