The Crucial Importance of Binaural Hearing
Perhaps you have wondered at some point why we have…
Contact us at: 778-340-1101
Mon to Fri 9:00AM to 5:00PM
Hear at Home Mobile Hearing Clinic has you covered with better hearing for a better quality of life. We aim to ensure that your hearing is not compromised just because you have mobility issues. Along with offering Mobile Hearing Services, we also offer in-clinic hearing services, allowing you to choose the option that best suits your needs.
Our state-of-the-art clinic, located at Delbrook Plaza in North Vancouver, is equipped with an array of advanced audiological equipment, ensuring that our award-winning hearing care is now available to everyone, regardless of where you are in your hearing journey.

Whether you choose our mobile services, or visit our clinic we’re able to work around your unique needs to accurately assess your/their hearing without many of the common challenges.

We have partnerships with all major manufacturers, we’re able to help you or your loved ones to select the appropriate technology based on your unique circumstances, needs and budget.
In 2008, while working as a hearing instrument practitioner for a reputable local clinic, I identified a big problem.
I had families visiting me that shared their difficulties of bringing loved ones to appointments due to their mobility or health challenges, and how they wished there was a service that could deliver mobile hearing care directly to them.
This made me wonder how a mobile hearing care service could not only make the life of my existing clients more convenient but would also give other local families access to advanced hearing care that may not otherwise receive it.
That’s why, I started ‘Hear at Home’ to deliver advanced mobile hearing care across Greater Vancouver.
We’re proud to be one of the top-rated hearing clinics in Metro Vancouver, with over 280 5-star reviews on Google. Our clients consistently recognize us for professional care, friendly service, and personalized hearing solutions.
From North Vancouver to Burnaby and beyond, we’re the go-to hearing care provider for retirement communities, long-term care homes, and assisted living residences. Facilities trust us to care for their residents with respect, discretion, and clinical excellence.
As a Registered Hearing Instrument Practitioner and Certified Dementia Practitioner, she brings a deeply human approach to every visit, whether it’s in a private home, retirement residence, or long-term care facility.
I had a wonderful experience during my first visit here. From the very first phone… read more call to my in-person appointment, Maia was warm, helpful, and efficient — she immediately made me feel at ease. The same goes for Holy, who made the entire treatment process so quick and easy. I felt completely confident in her knowledge and expertise. They’re both such lovely people and truly excellent at what they do. And a special thank you for the delicious iced cappuccino while I waited — such a thoughtful touch! Highly recommend this place.
I have been dealing with Jennifer and her team for approximately 4 or 5 years… read more now. We got a hearing aid for my mom. My mom has had a few issues with the unit but mostly because she’s a bit klutzy with it and manages to break things. Anyway Jennifer has managed to come up with ways to either fix it under warranty or outright replace something with a spare part they have with no charge. The last time it happened I figured we would be into buying a new unit as I believe the warranty has expired now but she was able to come up with a spare part (replaced the charger because my mom broke the connection). She did this at no cost because she happened to have a spare one in her office. This is well beyond good customer service and I would not expect any business to meet this threshold. I know her and her staff work hard at customer service and appreciate working with them. This is actually the first time I have written a review for anything but felt it was worth to show my appreciation. Especially for this last time since I was out of the country and had to email Jennifer the problem and she was able to take care of it and look after my mom and get the part replaced and didn’t charge me either for the part nor her time. Again I don’t expect any business to do that and would not expect this in the future but that’s what happened. I would fully recommend her for anyone looking for hearing aid services.
My sister lost her hearing aid charger at the beginning of a long trip to… read more Fiji, NZ and Australia. There was not enough time to order or purchase one for her to use but Hear at Home lent her one to use on her trip. The crisis was averted thanks to the kindness of the staff at Hear at Home. Recommend them for all hearing issues.
Very great customer service, helping me with getting what I need. I will definitely go… read more back again 🙏
A few weeks ago, I had the pleasure of an appointment at Hear at Home.… read more The clinic had NOT provided the hearing aids I was using — but they were not performing well. Instead of brushing me off (“you didn’t buy from us”), the staffer graciously invited me to come in so they could take a look at the aids. It turned out there was nothing more serious than an ear-wax buildup. Holy Desta did a thorough evaluation, cleaned the ear pieces, re-taught me me the basics of maintenance, and forwarded web links so I could refresh my memory. I was at the clinic about an hour — and all the staff members were pleasant, suportive, and professional. At the end of my session, they didn’t charge me a penny, and even brought me a delicious cappuccino! My conclusion: these folks operate well beyond reasonable expectations. I have zero reservations about this clinic.
Situated in beautiful Dellbrook Plaza of NorthVancouver, this hearing clinic goes above and beyond to… read more ensure everyone in the lower mainland has access to quality hearing health. I had the pleasure to experience my practicum here, shadowing Jennifer Abbott Registered Hearing Instrument Practitioner and owner of this beautiful centre. Jennifer and her staff made me feel as an integral part of her team fostering a supportive and inclusive atmosphere with her selection of experts. The on-site practitioner is a high level professional, and the administration staff ooze well rounded customer service! I give thanks to everyone for sharing with me their invaluable knowledge and skills, as well as the supportive environment and expert guidance which they give to everyone whom they come in contact with. Plenty of doggie treats for those walking by with their furry friends, lots of coffee tea and goodies for anyone who stops in. I highly recommend a visit to see what services they have to support your hearing health, and I also recommend the lovely walk by the brook just behind the plaza. Hope you will find the oasis I found during my time there. Enjoy!
I had a great experience here for an ear wax check. The doctor was extremely… read more honest and professional. After examining my ears, she showed me clear pictures and explained that I actually didn’t need any ear wax removal. I really appreciated that she didn’t try to upsell anything or charge me for something unnecessary. She also gave me helpful tips on how to keep my ear drums healthy.
Very friendly service and solved my ear problem within few minutes, the best store ever!!!!!!!!!… read more ❤️
If you’re homebound, struggle with mobility or are concerned about your safety in public, but need the advanced hearing healthcare a hearing specialist can provide, Hear at Home has you covered.
Have Questions? We can help
Just submit the form below and one of our client care associates will contact you to schedule a hearing care appointment.
Disclaimer
Hear at Home Practitioners are licensed by the College of Speech and Hearing Health Professionals of British Columbia. Any unresolved concerns they may have about the registrant’s practice may be reported to the College: College of Speech and Hearing Health Professionals of British Columbia 900 – 200 Granville St, Vancouver, BC, V6C 1S4
Phone: 604.742.6380
Toll-free: 1.888.742.6380
Email: enquiries@cshbc.ca
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We’re excited to announce that Hear at Home Mobile Hearing Clinic has been nominated for “Favourite Hearing Clinic” in North Shore News’ annual Readers Choice Awards 2026. Learn More