At Hear at Home, we believe that better hearing leads to better connection. Through Second
Sound, our hearing aid donation program, we collect, refurbish, and redistribute gently used
hearing aids to individuals who may not otherwise have access to hearing technology.
Have hearing aids you're no longer using? We accept all brands and models in good working condition. You can drop them off at our clinic or mail them in.
Our team professionally cleans and inspects each device to ensure it’s ready for a second life.
We help connect these devices with individuals in need—bringing sound, confidence, and connection back into their lives.
Second Sound supports individuals in the Greater Vancouver area who:
We work with local care homes, nonprofits, and families to identify and support eligible
recipients.
Drop-off Location:
Hear at Home Mobile Hearing Clinic
112 – 3721 Delbrook Avenue, North Vancouver, BC, V7N 3Z4
Mail Donations To:
Attn: Second Sound Program
(Same address as above)
Accepted Items:
✔ Behind-the-ear (BTE) hearing aids
✔ Cases and accessories (if available)
✔ Unopened batteries
Please include your contact info so we can thank you!
If you or someone you know could benefit from a donated device:
Let’s Bring Hearing Full Circle.
Your unused hearing aids still have value.
With Second Sound, they can help someone hear the moments that matter most.
Have Hearing Complications? Contact Us Today
Hear@home staff and services are outstanding Holy Desta , we appreciate your kind welcome every-time visiting… read more
homayoun sanieeMy sister lost her hearing aid charger at the beginning of a long trip to… read more
Barb HartleThis is the best hearing clinic I have been to. They were very friendly and… read more
Hayden ArndtAwesome service and gentle wax cleaning. Most comfortable I have ever had. Worth every penny.
John KenneyA few weeks ago, I had the pleasure of an appointment at Hear at Home.… read more
Richard MarcuseIt was so reassuring to have my hearing tested by the wonderful team at Hear… read more
Melanie SteeleMy wife and I recently received hearing aids from Hear at Home and are very… read more
Wayne MartinI attended Hear at Home’s office in North Vancouver yesterday and came home very happy!… read more
Maureen HuttonVery professional, easy to talk to, explained things in a way that I could understand.
Jeanette PaynterIf you’re homebound, struggle with mobility or are concerned about your safety in public, but need the advanced hearing healthcare a hearing specialist can provide, Hear at Home has you covered.
Have Questions? We can help
Disclaimer
Hear at Home Practitioners are licensed by the College of Speech and Hearing Health Professionals of British Columbia. Any unresolved concerns they may have about the registrant’s practice may be reported to the College: College of Speech and Hearing Health Professionals of British Columbia 900 – 200 Granville St, Vancouver, BC, V6C 1S4
Phone: 604.742.6380
Toll-free: 1.888.742.6380
Email: enquiries@cshbc.ca
© 2025 Hear at Home Mobile Hearing Clinic
We’re excited to announce that Hear at Home Mobile Hearing Clinic has been nominated for “Favourite Hearing Clinic” in North Shore News’ annual Readers Choice Awards 2026. Learn More
