I was travelling and visiting in the North Vacouver area, with recently aquired hearing aids.… read more The ear piece fitting (power dome) in the left ear was not staying in place. I called Hear at Home to see if they could help me out and Maia, in their shop, got me in right away, and outfitted me with a much more comfortable well fitting ear piece. They provided quick, pleasant and professional service. I would highly recommend Hear at Home to anyone needing hearing aids.

I had the best experience with Hear at Home. Jennifer is so professional and always… read more thinking from the patient’s perspective. The hearing aids is for my Mom, who is 91 years old. The mobile service is perfectly for us. I appreciated all her suggestions and enjoyed every time she visited us. I can feel that she is full of love in her career. The whole team of Hear at Home is Great too. To summarize, I would like to say that the service is awesome and the fee is definitely affordable and reasonable.

Jennifer and her team at Hear at Home have been fantastic with setting my mother… read more up with high quality hearing aids. Having the option of mobile testing and fitting was the initial reason for contacting Jennifer but she has more than proven her professionalism and expertise. I highly recommend their services.

Situated in beautiful Dellbrook Plaza of NorthVancouver, this hearing clinic goes above and beyond to… read more ensure everyone in the lower mainland has access to quality hearing health. I had the pleasure to experience my practicum here, shadowing Jennifer Abbott Registered Hearing Instrument Practitioner and owner of this beautiful centre. Jennifer and her staff made me feel as an integral part of her team fostering a supportive and inclusive atmosphere with her selection of experts. The on-site practitioner is a high level professional, and the administration staff ooze well rounded customer service! I give thanks to everyone for sharing with me their invaluable knowledge and skills, as well as the supportive environment and expert guidance which they give to everyone whom they come in contact with. Plenty of doggie treats for those walking by with their furry friends, lots of coffee tea and goodies for anyone who stops in. I highly recommend a visit to see what services they have to support your hearing health, and I also recommend the lovely walk by the brook just behind the plaza. Hope you will find the oasis I found during my time there. Enjoy!

A few weeks ago, I had the pleasure of an appointment at Hear at Home.… read more The clinic had NOT provided the hearing aids I was using — but they were not performing well. Instead of brushing me off (“you didn’t buy from us”), the staffer graciously invited me to come in so they could take a look at the aids. It turned out there was nothing more serious than an ear-wax buildup. Holy Desta did a thorough evaluation, cleaned the ear pieces, re-taught me me the basics of maintenance, and forwarded web links so I could refresh my memory. I was at the clinic about an hour — and all the staff members were pleasant, suportive, and professional. At the end of my session, they didn’t charge me a penny, and even brought me a delicious cappuccino! My conclusion: these folks operate well beyond reasonable expectations. I have zero reservations about this clinic.

So happy with Hear-at-Hone! My mum was in need of some new hearing aids and,… read more as she lives at Summerhill on Lonsdale, was happy to be patronizing a competitor on the corridor that was within walking distance. After describing her encounters with the variety of staff at that location I got her to come to HAH and she and I couldn’t be happier. Holly was amazing getting her tested, fitted and hearing better than ever. And she saved a considerable amount over the quoted price at her old place. Great, caring staff. Highly recommended.