
Hearing aids usually provide the best solution to help individuals with a hearing loss continue to go on with their daily life, but are there situations and circumstances when hearing aids aren’t enough?
Hear at Home recognizes that you might need something more than your hearing aids to enjoy a better hearing experience and richer quality of life.
In addition to fitting you with hearing aids and providing ongoing support, we provide assistive hearing technology to boost your ability to communicate in public and private settings by filling in the gaps for hearing aid users.
Assistive hearing technology can be broken down into two different types of devices: assistive listening devices (ALD) and assistive listening systems (ALS).
Assistive listening systems (ALS) help individuals with hearing challenges to hear better in places like theatres and lecture halls.
Specifically designed for people with a hearing loss, amplified devices allow you to turn up the volume in order to hear speech clearly whether you’re wearing your hearing aids or not, and they often come with amplified ringtones so you’ll never miss a call.
Captioned phones provide real-time captioning, like the closed captions you see on TV, and are particularly helpful for people with a severe to profound hearing loss.
By law, telephone manufacturers, including iPhone and Android smartphones, must make phones compatible with hearing aids. Hearing aid compatible phones usually use either acoustic coupling, which amplifies sounds from the phone as well as any noise around you, or telecoil coupling, which requires a special feature that only picks up the phone conversation while blocking out background noise.
Some smartphone apps can serve as their own unique ALDs, like caption apps that provide text translation for speech.
Turning up the volume on your television isn’t always the best option for those around you and it can distort the sound, making it even more difficult to understand. Some television amplifiers work even without hearing aids, such as TV Ears® or a wireless headset with a personal volume control that plugs directly into your TV’s earphone socket.
Alerting devices typically rely on amplified sounds, visual cues and even vibrations to alert you to sounds in your environment. Some examples are vibrating alarm clocks and doorbell alerts that flash the lights to let you know someone is at your door as well as vibrating and flashing smoke and carbon monoxide detectors.
Hearing Loops (aka induction loops or audio frequency induction loop systems). They include a system of copper wire placed within a room, theatre or counter connected via a special loop “driver” to a public address or sound system. Sound is wirelessly transmitted via small changes in the magnetic field and is directed into the telecoil of hearing aids, cochlear implants or telecoil receivers worn on the body.
FM or DM Systems (radio frequency assistive listening systems). This type of ALS transmits wireless, low-power FM frequency radio transmissions from a sound system to FM receivers. Using the system requires a receiver and either headphones or a neckloop, but those with telecoil-equipped hearing aids or neckloops do not need headphones.
Infrared Systems (IR). Speech or sound transmission from a public address system uses invisible infrared light waves to send signals from a transmitter to an IR receiver. This technology requires line-of-sight and is interrupted in direct sunlight.
Assistive listening systems (ALSs) are used in public settings such as a theatre, airport, church or lecture hall.
There are three approved types of Assistive Listening Systems:
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My mom had her hearing tested recently by Jennifer from Hear at Home. Jennifer… read more was very thorough and explained what she was doing each step and why. It has been a big improvement for my mom and her quality of life. Jennifer comes to her care home for follow up visits and addresses any specific issues she may have. She is very personable and works well with seniors. I highly recommend Jennifer and the staff at Hear at Home Mobile Clinic
Jennifer and her team at Hear at Home have been fantastic with setting my mother… read more up with high quality hearing aids. Having the option of mobile testing and fitting was the initial reason for contacting Jennifer but she has more than proven her professionalism and expertise. I highly recommend their services.
Highly recommend for ear wax removal. Holy did a great job while keeping me comfortable… read more and relaxed. Clean practice with modern technology. Couldn’t recommend this place enough.
Very friendly service and solved my ear problem within few minutes, the best store ever!!!!!!!!!… read more ❤️
Excellent experience from start to finish. Same-day treatment, with Holy patiently explaining every step. My… read more blockage was cleared, and I can hear again. Highly recommend Hear at Home. Thank you!
We brought our friend to this clinic whose hearing had gotten incredibly bad because of… read more wax buildup. We booked a 30min appointment for ear wax removal. During the appointment however, the technician discovered that his buildup was incredibly severe and she extended the appointment just so she could get as much done as possible – moving her lunch hour back to accommodate us and gave him a full hour. It was incredibly kind of her and she did a great job!
I had the best experience with Hear at Home. Jennifer is so professional and always… read more thinking from the patient’s perspective. The hearing aids is for my Mom, who is 91 years old. The mobile service is perfectly for us. I appreciated all her suggestions and enjoyed every time she visited us. I can feel that she is full of love in her career. The whole team of Hear at Home is Great too. To summarize, I would like to say that the service is awesome and the fee is definitely affordable and reasonable.
I have been dealing with Jennifer and her team for approximately 4 or 5 years… read more now. We got a hearing aid for my mom. My mom has had a few issues with the unit but mostly because she’s a bit klutzy with it and manages to break things. Anyway Jennifer has managed to come up with ways to either fix it under warranty or outright replace something with a spare part they have with no charge. The last time it happened I figured we would be into buying a new unit as I believe the warranty has expired now but she was able to come up with a spare part (replaced the charger because my mom broke the connection). She did this at no cost because she happened to have a spare one in her office. This is well beyond good customer service and I would not expect any business to meet this threshold. I know her and her staff work hard at customer service and appreciate working with them. This is actually the first time I have written a review for anything but felt it was worth to show my appreciation. Especially for this last time since I was out of the country and had to email Jennifer the problem and she was able to take care of it and look after my mom and get the part replaced and didn’t charge me either for the part nor her time. Again I don’t expect any business to do that and would not expect this in the future but that’s what happened. I would fully recommend her for anyone looking for hearing aid services.
If you’re homebound, struggle with mobility or are concerned about your safety in public, but need the advanced hearing healthcare a hearing specialist can provide, Hear at Home has you covered.
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Disclaimer
Hear at Home Practitioners are licensed by the College of Speech and Hearing Health Professionals of British Columbia. Any unresolved concerns they may have about the registrant’s practice may be reported to the College: College of Speech and Hearing Health Professionals of British Columbia 900 – 200 Granville St, Vancouver, BC, V6C 1S4
Phone: 604.742.6380
Toll-free: 1.888.742.6380
Email: enquiries@cshbc.ca
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