About Us

Jennifer came to our place with her beautiful assistant Holy to help my mother who… read more needed the service in the home. I had a couple of conversations with Jennifer regarding their services. My experience was that Jennifer prioritizes client needs and satisfaction above the bottom line. An overall good experience of a much needed service in the community for those who cannot visit a doctor’s office.

I truly appreciate the professional, kind, and respectful team at Hear at Home. Although we… read more bought the hearing aids from a different clinic, they patiently and gently checked my mom’s device and gave us very useful and friendly advice. Their care and kindness made a real difference for us. Highly recommended!

A few weeks ago, I had the pleasure of an appointment at Hear at Home.… read more The clinic had NOT provided the hearing aids I was using — but they were not performing well. Instead of brushing me off (“you didn’t buy from us”), the staffer graciously invited me to come in so they could take a look at the aids. It turned out there was nothing more serious than an ear-wax buildup. Holy Desta did a thorough evaluation, cleaned the ear pieces, re-taught me me the basics of maintenance, and forwarded web links so I could refresh my memory. I was at the clinic about an hour — and all the staff members were pleasant, suportive, and professional. At the end of my session, they didn’t charge me a penny, and even brought me a delicious cappuccino! My conclusion: these folks operate well beyond reasonable expectations. I have zero reservations about this clinic.

Jennifer was great at understanding our needs and addressing them. She made the entire process… read more very smooth and comfortable for my father.

Had a wire pull out of a hearing aid. The brand was phonex from costco.… read more My partner visited the clinic hoping that we may not have to go back to Costco and wailt weeks for the repair. They fixed at the store the same day. A very pleasant experience with the staff and the repair. Martin Pinaud

Thankyou to Jennifer and Cindy for all your help and patience in providing excellent service… read more to my husband Dan . He lives in a care facility and having a mobile service made the process of new hearing aids so easy.