Find quick answers to common questions about our hearing services, and patient care in our FAQ section.
We’re proud to be one of the top-rated hearing clinics in Metro Vancouver, with over 280 5-star reviews on Google. Our clients consistently recognize us for professional care, friendly service, and personalized hearing solutions.
Whether it’s helping seniors reconnect with their grandchildren or guiding adult children through their parents’ hearing journey, our care is centered around communication, compassion, and family involvement.
From North Vancouver to Burnaby and beyond, we’re the go-to hearing care provider for retirement communities, long-term care homes, and assisted living residences. Facilities trust us to care for their residents with respect, discretion, and clinical excellence.
Our fully mobile hearing clinic brings professional hearing tests, fittings, and follow-up care right to your door—whether you’re at home, in a retirement residence, or in a care facility.
You can choose what works best for you—visit our beautiful North Vancouver clinic or book a mobile appointment from the comfort of home. Many clients begin with in-clinic care and later switch to mobile if they stop driving or move into a retirement residence. We’re here to grow with you and adapt to your changing needs.
Our brand-new state-of-the-art clinic was designed with comfort and accessibility in mind. With advanced hearing technology, a private sound booth, and cozy touches (including great coffee!), it’s a space clients love visiting.
Physicians, specialists, and allied health professionals regularly refer patients to Hear at Home because they know we provide ethical, thorough, and compassionate hearing care.
From premium hearing aids to more budget-conscious options, we’re independent and not tied to any one brand. That means we can recommend what truly fits your hearing needs and lifestyle.
Our pricing is upfront and easy to understand. We’ll walk you through every option and help you access any available insurance or funding coverage. No surprises, no pressure.
We understand life gets busy. That’s why we offer flexible appointment times, including evenings and weekends—especially helpful for families, caregivers, and working professionals.
Jennifer provided me with my first hearing aids in 2020, visiting me at home to… read more get me started. I’ve just been fitted with my second pair, which are even better! She and her staff have made regular appointments to test my hearing and keep my hearing aids in top condition. A very professional, personalized and friendly service.
Great place. Very professional. My ears were very badly plugged and they spent the extra… read more time needed to make my ears totally clean. Equipment is excellent and staff were friendly and well trained.
I had a great experience here for an ear wax check. The doctor was extremely… read more honest and professional. After examining my ears, she showed me clear pictures and explained that I actually didn’t need any ear wax removal. I really appreciated that she didn’t try to upsell anything or charge me for something unnecessary. She also gave me helpful tips on how to keep my ear drums healthy.
I attended Hear at Home’s office in North Vancouver yesterday and came home very happy!… read more They gave me a thorough hearing exam and updated the App on my phone which wasn’t working. Jennifer and her staff are wonderful …
I had impacted ear wax from using ear plugs and riding motorcycles with ear plugs.… read more I have a very minor case of tinnitus that I have habituated to but when it comes to ear cleaning I’ve never had a good experience at the GP or walk in clinic. After having my ear wax impacted I found hear at home and booked an appointment. Hear at home uses a curette method which is manual removal and also uses irrigation. This was the most gentle, understanding and positive experience I’ve ever had. I want to say a huge thank you to Holy Desta for being so patient and kind with me. Extremely professional and I would highly recommend her and Hear At Home. Once again, thank you for the professional and kind service, I will be coming back in the new year to have my ears looked at again. Thank you
Awesome team for hearing testing, help choosing hearing aids and training how to use them.… read more It is so great that they come to the home of my elderly mother…SO much less stress. Very fair pricing for great service! Highly recommend!
I had an excellent experience at Hear at Home MB Hearing Clinic. I live overseas… read more but was home for the holidays and Cindi was able to slot in an appointment time that worked! Holy took the appointment and thoroughly checked my ears including very detailed photos of the inside of both ears which she reviewed with me. I thought I needed wax removal before my appointment but after checking Holy said that was unnecessary but we discussed in detail the way my issue might be resolved. I was not charged for the wax removal and left the clinic with a new strategy to try. Excellent, non-rushed hearing advice!! 10 out of 10!!
Hear@home staff and services are outstanding Holy Desta , we appreciate your kind welcome every-time visiting… read more you at the office
Unbelievably fantastic service! Professional, polite, gentle with results. Thank you for helping my family member!
If you’re homebound, struggle with mobility or are concerned about your safety in public, but need the advanced hearing healthcare a hearing specialist can provide, Hear at Home has you covered.
Have Questions? We can help
Just submit the form below and one of our client care associates will contact you to schedule a hearing care appointment.
Disclaimer
Hear at Home Practitioners are licensed by the College of Speech and Hearing Health Professionals of British Columbia. Any unresolved concerns they may have about the registrant’s practice may be reported to the College: College of Speech and Hearing Health Professionals of British Columbia 900 – 200 Granville St, Vancouver, BC, V6C 1S4
Phone: 604.742.6380
Toll-free: 1.888.742.6380
Email: enquiries@cshbc.ca
© 2025 Hear at Home Mobile Hearing Clinic
We’re excited to announce that Hear at Home Mobile Hearing Clinic has been nominated for “Favourite Hearing Clinic” in North Shore News’ annual Readers Choice Awards 2026. Learn More