Find quick answers to common questions about our hearing services, and patient care in our FAQ section.
We’re proud to be one of the top-rated hearing clinics in Metro Vancouver, with over 280 5-star reviews on Google. Our clients consistently recognize us for professional care, friendly service, and personalized hearing solutions.
Whether it’s helping seniors reconnect with their grandchildren or guiding adult children through their parents’ hearing journey, our care is centered around communication, compassion, and family involvement.
From North Vancouver to Burnaby and beyond, we’re the go-to hearing care provider for retirement communities, long-term care homes, and assisted living residences. Facilities trust us to care for their residents with respect, discretion, and clinical excellence.
Our fully mobile hearing clinic brings professional hearing tests, fittings, and follow-up care right to your door—whether you’re at home, in a retirement residence, or in a care facility.
You can choose what works best for you—visit our beautiful North Vancouver clinic or book a mobile appointment from the comfort of home. Many clients begin with in-clinic care and later switch to mobile if they stop driving or move into a retirement residence. We’re here to grow with you and adapt to your changing needs.
Our brand-new state-of-the-art clinic was designed with comfort and accessibility in mind. With advanced hearing technology, a private sound booth, and cozy touches (including great coffee!), it’s a space clients love visiting.
Physicians, specialists, and allied health professionals regularly refer patients to Hear at Home because they know we provide ethical, thorough, and compassionate hearing care.
From premium hearing aids to more budget-conscious options, we’re independent and not tied to any one brand. That means we can recommend what truly fits your hearing needs and lifestyle.
Our pricing is upfront and easy to understand. We’ll walk you through every option and help you access any available insurance or funding coverage. No surprises, no pressure.
We understand life gets busy. That’s why we offer flexible appointment times, including evenings and weekends—especially helpful for families, caregivers, and working professionals.
Awesome service and gentle wax cleaning. Most comfortable I have ever had. Worth every penny.
So happy with Hear-at-Hone! My mum was in need of some new hearing aids and,… read more as she lives at Summerhill on Lonsdale, was happy to be patronizing a competitor on the corridor that was within walking distance. After describing her encounters with the variety of staff at that location I got her to come to HAH and she and I couldn’t be happier. Holly was amazing getting her tested, fitted and hearing better than ever. And she saved a considerable amount over the quoted price at her old place. Great, caring staff. Highly recommended.
Highly recommend for ear wax removal. Holy did a great job while keeping me comfortable… read more and relaxed. Clean practice with modern technology. Couldn’t recommend this place enough.
Unbelievably fantastic service! Professional, polite, gentle with results. Thank you for helping my family member!
I truly appreciate the professional, kind, and respectful team at Hear at Home. Although we… read more bought the hearing aids from a different clinic, they patiently and gently checked my mom’s device and gave us very useful and friendly advice. Their care and kindness made a real difference for us. Highly recommended!
I first met Jennifer 16 years ago, when I got my first set of hearing… read more aids. As a working “young” professional, I didn’t want to use hearing aids. However, Jennifer’s approach to serving her clients allowed me to enjoy the privilege to have access to high-end hearing aids and her caring service. Many years and multiple hearing aids later, I keep going back to Jennifer every year for check-ups, monitoring, and new devices. Jennifer helps you understand your hearing loss and your place in the world. I highly recommend visiting Jennifer t9 to get your hearing tested she always has your best interest at heart, and she will only advise you to get the product that fits your lifestyle. Jennifer is caring, honest, and extremely dedicated to her clients. Don’t be afraid of checking your hearing no matter how young or how old you are! This is about your quality of life. Jennifer is the BEST!!!
Hear at Home consistently exceeds my expectations. Honest, friendly staff providing energetic service at the highest… read more level. Jennifer, Emma & Maia & Holy … Many thanks, you’re an awesome team.
I was travelling and visiting in the North Vacouver area, with recently aquired hearing aids.… read more The ear piece fitting (power dome) in the left ear was not staying in place. I called Hear at Home to see if they could help me out and Maia, in their shop, got me in right away, and outfitted me with a much more comfortable well fitting ear piece. They provided quick, pleasant and professional service. I would highly recommend Hear at Home to anyone needing hearing aids.
I attended Hear at Home’s office in North Vancouver yesterday and came home very happy!… read more They gave me a thorough hearing exam and updated the App on my phone which wasn’t working. Jennifer and her staff are wonderful …
If you’re homebound, struggle with mobility or are concerned about your safety in public, but need the advanced hearing healthcare a hearing specialist can provide, Hear at Home has you covered.
Have Questions? We can help
Just submit the form below and one of our client care associates will contact you to schedule a hearing care appointment.
Disclaimer
Hear at Home Practitioners are licensed by the College of Speech and Hearing Health Professionals of British Columbia. Any unresolved concerns they may have about the registrant’s practice may be reported to the College: College of Speech and Hearing Health Professionals of British Columbia 900 – 200 Granville St, Vancouver, BC, V6C 1S4
Phone: 604.742.6380
Toll-free: 1.888.742.6380
Email: enquiries@cshbc.ca
© 2025 Hear at Home Mobile Hearing Clinic
We’re excited to announce that Hear at Home Mobile Hearing Clinic has been nominated for “Favourite Hearing Clinic” in North Shore News’ annual Readers Choice Awards 2026. Learn More