Find quick answers to common questions about our hearing services, and patient care in our FAQ section.
We’re proud to be one of the top-rated hearing clinics in Metro Vancouver, with over 280 5-star reviews on Google. Our clients consistently recognize us for professional care, friendly service, and personalized hearing solutions.
Whether it’s helping seniors reconnect with their grandchildren or guiding adult children through their parents’ hearing journey, our care is centered around communication, compassion, and family involvement.
From North Vancouver to Burnaby and beyond, we’re the go-to hearing care provider for retirement communities, long-term care homes, and assisted living residences. Facilities trust us to care for their residents with respect, discretion, and clinical excellence.
Our fully mobile hearing clinic brings professional hearing tests, fittings, and follow-up care right to your door—whether you’re at home, in a retirement residence, or in a care facility.
You can choose what works best for you—visit our beautiful North Vancouver clinic or book a mobile appointment from the comfort of home. Many clients begin with in-clinic care and later switch to mobile if they stop driving or move into a retirement residence. We’re here to grow with you and adapt to your changing needs.
Our brand-new state-of-the-art clinic was designed with comfort and accessibility in mind. With advanced hearing technology, a private sound booth, and cozy touches (including great coffee!), it’s a space clients love visiting.
Physicians, specialists, and allied health professionals regularly refer patients to Hear at Home because they know we provide ethical, thorough, and compassionate hearing care.
From premium hearing aids to more budget-conscious options, we’re independent and not tied to any one brand. That means we can recommend what truly fits your hearing needs and lifestyle.
Our pricing is upfront and easy to understand. We’ll walk you through every option and help you access any available insurance or funding coverage. No surprises, no pressure.
We understand life gets busy. That’s why we offer flexible appointment times, including evenings and weekends—especially helpful for families, caregivers, and working professionals.
From the moment I stepped in the clinic, I was greeted with a smile and… read more greeting! It was the same welcome I experienced when I called for an appointment. Emma is lovely, she made me feel at ease at once. It was my first ear wax removal treatment, which I thought I should do since I wear hearing aids. Holy (pronounced as Holly), was just as accommodating and explained the treatment procedure. She is knowledgeable and as pleasant. To summarize, it was all worth it!!! See you guys on my next appointment!!
I had a fantastic experience with Hearing at Home Mobile Hearing Clinic. Holy was incredibly… read more professional, knowledgeable, and a pleasure to deal with from start to finish. She took the time to explain everything clearly and made sure I felt comfortable and informed throughout the entire process. Her friendly and patient approach really stood out and made the whole experience easy and stress-free. I highly recommend Hearing at Home to anyone looking for convenient, high-quality hearing care!
My experience with Hearing at Home Mobile Hearing Clinic was a wonderfully positive experience. … read more The team was friendly and welcoming. Emma is very professional and knowledgeable. She took the time to learn about my family history, answer questions and explain the test results in detail. I’m so glad to have this service on the North Shore! Loved the chocolate. I definitely recommend this company.
Jennifer was great at understanding our needs and addressing them. She made the entire process… read more very smooth and comfortable for my father.
Update!! Recently I contacted Jennifer to assist me in finding hearing options for an out of… read more town elderly gentleman who just had a stroke. Jennifers compassion and assistance to help was so heartwarming. She was able to recommend a solution that will be useful until my friend is able to get his hearing tested. THANK YOU, Jennifer, from the bottom of my heart 💝. Buy local.. miracles happen who you do❣️ :::::::::::::::::::::::::;;;;::::::::::::::::::::: One year ago I was searching for where to buy hearing aids. I was frustrated as none of the big names returned my calls. I decided to look at the Winners for North Shores Best Hearing Specialist. Hear at Home was the winner!! I have been so pleased with Hear at Home from their services, options available plus testing before you buy!! The staff are amazing and very supportive! It has been an education but without hesitation…I totally recommend Hear at Home!!
Their ear wax removal service was quick and easy. Staff were very helpful and friendly… read more and I thought the price point was good. Would recommend.
Very great customer service, helping me with getting what I need. I will definitely go… read more back again 🙏
So happy with Hear-at-Hone! My mum was in need of some new hearing aids and,… read more as she lives at Summerhill on Lonsdale, was happy to be patronizing a competitor on the corridor that was within walking distance. After describing her encounters with the variety of staff at that location I got her to come to HAH and she and I couldn’t be happier. Holly was amazing getting her tested, fitted and hearing better than ever. And she saved a considerable amount over the quoted price at her old place. Great, caring staff. Highly recommended.
Beautiful, clean clinic. Staff are super friendly! Jennifer seems professional and always thinking about different… read more ways to help clients
If you’re homebound, struggle with mobility or are concerned about your safety in public, but need the advanced hearing healthcare a hearing specialist can provide, Hear at Home has you covered.
Have Questions? We can help
Just submit the form below and one of our client care associates will contact you to schedule a hearing care appointment.
Disclaimer
Hear at Home Practitioners are licensed by the College of Speech and Hearing Health Professionals of British Columbia. Any unresolved concerns they may have about the registrant’s practice may be reported to the College: College of Speech and Hearing Health Professionals of British Columbia 900 – 200 Granville St, Vancouver, BC, V6C 1S4
Phone: 604.742.6380
Toll-free: 1.888.742.6380
Email: enquiries@cshbc.ca
© 2025 Hear at Home Mobile Hearing Clinic
We’re excited to announce that Hear at Home Mobile Hearing Clinic has been nominated for “Favourite Hearing Clinic” in North Shore News’ annual Readers Choice Awards 2026. Learn More