Find quick answers to common questions about our hearing services, and patient care in our FAQ section.
We’re proud to be one of the top-rated hearing clinics in Metro Vancouver, with over 280 5-star reviews on Google. Our clients consistently recognize us for professional care, friendly service, and personalized hearing solutions.
Whether it’s helping seniors reconnect with their grandchildren or guiding adult children through their parents’ hearing journey, our care is centered around communication, compassion, and family involvement.
From North Vancouver to Burnaby and beyond, we’re the go-to hearing care provider for retirement communities, long-term care homes, and assisted living residences. Facilities trust us to care for their residents with respect, discretion, and clinical excellence.
Our fully mobile hearing clinic brings professional hearing tests, fittings, and follow-up care right to your door—whether you’re at home, in a retirement residence, or in a care facility.
You can choose what works best for you—visit our beautiful North Vancouver clinic or book a mobile appointment from the comfort of home. Many clients begin with in-clinic care and later switch to mobile if they stop driving or move into a retirement residence. We’re here to grow with you and adapt to your changing needs.
Our brand-new state-of-the-art clinic was designed with comfort and accessibility in mind. With advanced hearing technology, a private sound booth, and cozy touches (including great coffee!), it’s a space clients love visiting.
Physicians, specialists, and allied health professionals regularly refer patients to Hear at Home because they know we provide ethical, thorough, and compassionate hearing care.
From premium hearing aids to more budget-conscious options, we’re independent and not tied to any one brand. That means we can recommend what truly fits your hearing needs and lifestyle.
Our pricing is upfront and easy to understand. We’ll walk you through every option and help you access any available insurance or funding coverage. No surprises, no pressure.
We understand life gets busy. That’s why we offer flexible appointment times, including evenings and weekends—especially helpful for families, caregivers, and working professionals.
It was so reassuring to have my hearing tested by the wonderful team at Hear… read more at Home. They did a really thorough job of checking my hearing and explaining the results. 10/10 recommend!
Got mom’s hearing aids here. The staff have all been wonderful. Explained everything to… read more my mom, were very patient, easy parking. When looking around for hearing aids for mom, I know cost*o prices are lower, but for my mom, who has mobility issues, it’s just way better to have a place closer to home, with parking within meters of the storefront, who can get her in the next day or possibly that same day if needed. Mom is very happy with her hearing aids. One of them got damaged & they got me in very fast & had a new one ready at no charge. Very happy we went with them. Now if I could only convince dad he should get them too..
My sister lost her hearing aid charger at the beginning of a long trip to… read more Fiji, NZ and Australia. There was not enough time to order or purchase one for her to use but Hear at Home lent her one to use on her trip. The crisis was averted thanks to the kindness of the staff at Hear at Home. Recommend them for all hearing issues.
I booked an appointment for my daughter and she was seen at their clinic in… read more Delbrook plaza. There is a family history of hearing loss and as I am currently using hearing aids we wanted to make sure that her hearing was normal. She was seen by Holy Desta who did a full assessment and reassured my daughter that her results were normal. The appointment was provided in a timely manner and plans were made for regular follow up. I would happily recommend this clinic in future.
I have visited many different hearing clinics over the last 15 years for my hearing… read more issues, and Hear at Home was by far the quickest, friendliest, and most effective clinic we have experienced. Jennifer was incredibly friendly and made the experience much more enjoyable with her jovial attitude. We will definitely be returning to Hear at Home in the future, and I recommend anyone else needing a new hearing clinic visit them. Whether a nervous first-timer, a patron dissatisfied with their current clinic, or anyone with hearing issues searching for a professional yet personal clinic, I can assure you Hear at Home is a wonderful choice you will be more than happy with.
I had a fantastic experience with Hearing at Home Mobile Hearing Clinic. Holy was incredibly… read more professional, knowledgeable, and a pleasure to deal with from start to finish. She took the time to explain everything clearly and made sure I felt comfortable and informed throughout the entire process. Her friendly and patient approach really stood out and made the whole experience easy and stress-free. I highly recommend Hearing at Home to anyone looking for convenient, high-quality hearing care!
Great service and very nice & knowledgeable staff. Jennifer is super experienced and knowledgeable in… read more hearing aids.
Jennifer at Hear at Home was absolutely wonderful. She took the time to answer all… read more our questions and helped our skeptical dad feel completely at ease with choosing the right hearing aids. Her honesty, patience, and knowledge really stood out. She was always available when we needed her, and we never felt rushed in conversation. It genuinely felt like talking with family. We’re so thankful for her support and would recommend Hear at Home to anyone looking for reliable, compassionate care. Thanks Jennifer!
Very friendly and experienced personnel. I brought my mother, 90 years old for wax cleaning… read more two times. From the entrance door we are friendly greeted by receptionist Maia and right away we are offered either cappuccino, tea or water. Holy, hearing practitioner, was very careful working with my old mother, taking care about her ears, carefully cleaning with warm water. And what is the most important, after two sessions my mother’s ears are clear from wax, and she can hear again. Thank you
If you’re homebound, struggle with mobility or are concerned about your safety in public, but need the advanced hearing healthcare a hearing specialist can provide, Hear at Home has you covered.
Have Questions? We can help
Just submit the form below and one of our client care associates will contact you to schedule a hearing care appointment.
Disclaimer
Hear at Home Practitioners are licensed by the College of Speech and Hearing Health Professionals of British Columbia. Any unresolved concerns they may have about the registrant’s practice may be reported to the College: College of Speech and Hearing Health Professionals of British Columbia 900 – 200 Granville St, Vancouver, BC, V6C 1S4
Phone: 604.742.6380
Toll-free: 1.888.742.6380
Email: enquiries@cshbc.ca
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