Advanced Hearing Healthcare

I have been dealing with Jennifer and her team for approximately 4 or 5 years… read more now. We got a hearing aid for my mom. My mom has had a few issues with the unit but mostly because she’s a bit klutzy with it and manages to break things. Anyway Jennifer has managed to come up with ways to either fix it under warranty or outright replace something with a spare part they have with no charge. The last time it happened I figured we would be into buying a new unit as I believe the warranty has expired now but she was able to come up with a spare part (replaced the charger because my mom broke the connection). She did this at no cost because she happened to have a spare one in her office. This is well beyond good customer service and I would not expect any business to meet this threshold. I know her and her staff work hard at customer service and appreciate working with them. This is actually the first time I have written a review for anything but felt it was worth to show my appreciation. Especially for this last time since I was out of the country and had to email Jennifer the problem and she was able to take care of it and look after my mom and get the part replaced and didn’t charge me either for the part nor her time. Again I don’t expect any business to do that and would not expect this in the future but that’s what happened. I would fully recommend her for anyone looking for hearing aid services.

Jennifer has been a life saviour. We were lucky to get the appointment for the… read more same day. Jennifer treated us like family and offered us coffee before she began the process of wax removal. She is really sweet and patient, did not give up until the procedure was completed. I would definitely recommend heartohome clinic as its the best. Thankyou Jennifer….😊😊😊 Praveen

I recently noticed a decline in my hearing ability and sought out a professional to… read more examine my ear. I came across this clinic online and decided to reach out. The person I spoke with over the phone was incredibly kind, courteous, and understanding of my difficulty in hearing. I promptly scheduled an appointment and received exceptional care and treatment for my blocked ear. The service provided was truly outstanding, and I would not hesitate to return if I encounter a similar issue in the future. Completely satisfied with the care and service they provided. My hearing was fully restored. Thank you, Hear at Home Mobile Hearing Clinic.