
If you’re like most people, you probably envision those bulky, clunky gadgets our parents or grandparents wore whenever hearing aids are mentioned. Outdated stigmas attached to hearing aids are one of the biggest reasons people avoid addressing their hearing challenges.
Just like cell phones, modern hearing aid technology is nothing like the devices used a decade ago.
Today’s hearing instruments are small, discreet and, in some cases, nearly invisible.
In fact, many of the individuals we work with tell us that their friends and/or colleagues have never even noticed they are wearing them.
The modern hearing aids available from Hear at Home are more powerful, feature long-lasting rechargeable batteries, include programmable and automated noise cancellation.
They also have the capacity to stream music, phone calls and audio from your smartphone, television, PC or other digital devices directly to your hearing aids, amplifying your hearing and your life.
Prescription hearing aids are designed to amplify sound for individuals with hearing loss and are specifically programmed to match your unique hearing requirements. Unlike over-the-counter models, these devices are customized according to your audiogram, providing a superior fit and enhanced performance. Our tailor-made hearing aids aim to improve your hearing, boost your ability to communicate and enhance your overall quality of life.
We go beyond helping you. There is a wide selection of advanced hearing aid technology available with a host of unique features from brand-name manufacturers such as Phonak, Starkey, Unitron, Signia and Bernafon.
Thanks to innovations in micro-digital and material technology, today’s hearing aids come in a variety of different sizes and colours to meet lifestyle and personal preferences.
Besides helping you choose the right technology to meet your needs, our hearing care specialists program your new hearing aids to address your specific hearing loss needs.
To make things as easy as possible, we will also teach you, your family and your caregivers how to insert and remove your hearing aids.
We also educate you on proper cleaning and care of your hearing instruments, changing batteries and troubleshooting the most common issues
Since hearing aids are minicomputers placed in the moist, waxy environment of your ears, regular cleaning and TLC is essential for both longevity and performance. We want you to be comfortable with your new device, so we don’t rush through these appointments.
All of the hearing aids we fit come with a 30-day trial period (extensions are available when necessary).
Our hearing aid technicians are eager to make any necessary modifications and ensure your satisfaction.
We keep in touch and encourage annual checkups to review your hearing level and check that your aids are working appropriately.
In addition, depending on your hearing aid model and age, as well as access to a smartphone, our technicians may be able to remotely program and adjust your hearing aids for you.
Fact: Not true. The designed objective for a PSA is to increase the overall volume for recreational activities. They are not able to adapt to the noise environment around you, cancel out background noise, provide great hearing clarity or address hearing challenges in specific frequencies like hearing aids. When not used as they are intended, PSAs can damage your hearing and are not an adequate alternative for hearing aids.
Fact: Thanks to advanced sound processing to improve clarity and noise-reduction technology, today’s hearing aids adapt to each sound environment as you move from place to place. Their advanced technology does more than just amplify sound; they provide the best solution to address your unique type and severity of hearing loss as well as fit into your lifestyle.
Fact: Micro-digital technology, similar to what is used in your smartphone, has made it possible to manufacture hearing aids that are smaller, lighter weight and nearly invisible, but with ever-increasing power to improve hearing clarity. The capabilities of today’s technology to fit all lifestyles make it possible to continue living the way you’re used to without anyone ever knowing that you’re wearing a hearing aid.
Fact: Well-fit, well-maintained devices, along with hearing care provided by a hearing care professional, seem expensive until you consider the costs of untreated hearing loss. If hearing loss is left untreated, it can lead to depression and anxiety, strained relationships, cognitive decline, dementia, balance disorders and decreased productivity. In addition, improperly programmed PSAs or OTC hearing aids can add to the damage.
Fact: Hearing aids cannot cure hearing loss. They are called “aids” because they help retrain your brain to pick up the sounds that hearing loss has conditioned it to miss. That’s why ongoing support is a critical part of getting your hearing aids to work for and with you.
Fact: Most likely your “good ear” is the one you learn to favour for the telephone or group conversations, making you believe that your hearing in the better ear is normal. The vast majority of hearing challenges affect both ears equally, and nearly 90% of people with a hearing loss in one ear need hearing aids for both ears.
Fact: Hearing loss is a loss of certain sounds, not all sounds, but if you’re missing some of the sounds, you’re missing all of the conversation. Hearing care professionals program hearing aids to amplify the sounds you’re missing and enhance the clarity of the hearing that’s left.
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My mom had her hearing tested recently by Jennifer from Hear at Home. Jennifer… read more was very thorough and explained what she was doing each step and why. It has been a big improvement for my mom and her quality of life. Jennifer comes to her care home for follow up visits and addresses any specific issues she may have. She is very personable and works well with seniors. I highly recommend Jennifer and the staff at Hear at Home Mobile Clinic
I had a wonderful experience during my first visit here. From the very first phone… read more call to my in-person appointment, Maia was warm, helpful, and efficient — she immediately made me feel at ease. The same goes for Holy, who made the entire treatment process so quick and easy. I felt completely confident in her knowledge and expertise. They’re both such lovely people and truly excellent at what they do. And a special thank you for the delicious iced cappuccino while I waited — such a thoughtful touch! Highly recommend this place.
Situated in beautiful Dellbrook Plaza of NorthVancouver, this hearing clinic goes above and beyond to… read more ensure everyone in the lower mainland has access to quality hearing health. I had the pleasure to experience my practicum here, shadowing Jennifer Abbott Registered Hearing Instrument Practitioner and owner of this beautiful centre. Jennifer and her staff made me feel as an integral part of her team fostering a supportive and inclusive atmosphere with her selection of experts. The on-site practitioner is a high level professional, and the administration staff ooze well rounded customer service! I give thanks to everyone for sharing with me their invaluable knowledge and skills, as well as the supportive environment and expert guidance which they give to everyone whom they come in contact with. Plenty of doggie treats for those walking by with their furry friends, lots of coffee tea and goodies for anyone who stops in. I highly recommend a visit to see what services they have to support your hearing health, and I also recommend the lovely walk by the brook just behind the plaza. Hope you will find the oasis I found during my time there. Enjoy!
I have been dealing with Jennifer and her team for approximately 4 or 5 years… read more now. We got a hearing aid for my mom. My mom has had a few issues with the unit but mostly because she’s a bit klutzy with it and manages to break things. Anyway Jennifer has managed to come up with ways to either fix it under warranty or outright replace something with a spare part they have with no charge. The last time it happened I figured we would be into buying a new unit as I believe the warranty has expired now but she was able to come up with a spare part (replaced the charger because my mom broke the connection). She did this at no cost because she happened to have a spare one in her office. This is well beyond good customer service and I would not expect any business to meet this threshold. I know her and her staff work hard at customer service and appreciate working with them. This is actually the first time I have written a review for anything but felt it was worth to show my appreciation. Especially for this last time since I was out of the country and had to email Jennifer the problem and she was able to take care of it and look after my mom and get the part replaced and didn’t charge me either for the part nor her time. Again I don’t expect any business to do that and would not expect this in the future but that’s what happened. I would fully recommend her for anyone looking for hearing aid services.
I booked an appointment for my daughter and she was seen at their clinic in… read more Delbrook plaza. There is a family history of hearing loss and as I am currently using hearing aids we wanted to make sure that her hearing was normal. She was seen by Holy Desta who did a full assessment and reassured my daughter that her results were normal. The appointment was provided in a timely manner and plans were made for regular follow up. I would happily recommend this clinic in future.
Highly recommend for ear wax removal. Holy did a great job while keeping me comfortable… read more and relaxed. Clean practice with modern technology. Couldn’t recommend this place enough.
Very great customer service, helping me with getting what I need. I will definitely go… read more back again 🙏
Jennifer at Hear at Home was absolutely wonderful. She took the time to answer all… read more our questions and helped our skeptical dad feel completely at ease with choosing the right hearing aids. Her honesty, patience, and knowledge really stood out. She was always available when we needed her, and we never felt rushed in conversation. It genuinely felt like talking with family. We’re so thankful for her support and would recommend Hear at Home to anyone looking for reliable, compassionate care. Thanks Jennifer!
A few weeks ago, I had the pleasure of an appointment at Hear at Home.… read more The clinic had NOT provided the hearing aids I was using — but they were not performing well. Instead of brushing me off (“you didn’t buy from us”), the staffer graciously invited me to come in so they could take a look at the aids. It turned out there was nothing more serious than an ear-wax buildup. Holy Desta did a thorough evaluation, cleaned the ear pieces, re-taught me me the basics of maintenance, and forwarded web links so I could refresh my memory. I was at the clinic about an hour — and all the staff members were pleasant, suportive, and professional. At the end of my session, they didn’t charge me a penny, and even brought me a delicious cappuccino! My conclusion: these folks operate well beyond reasonable expectations. I have zero reservations about this clinic.
If you’re homebound, struggle with mobility or are concerned about your safety in public, but need the advanced hearing healthcare a hearing specialist can provide, Hear at Home has you covered.
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Disclaimer
Hear at Home Practitioners are licensed by the College of Speech and Hearing Health Professionals of British Columbia. Any unresolved concerns they may have about the registrant’s practice may be reported to the College: College of Speech and Hearing Health Professionals of British Columbia 900 – 200 Granville St, Vancouver, BC, V6C 1S4
Phone: 604.742.6380
Toll-free: 1.888.742.6380
Email: enquiries@cshbc.ca
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We’re excited to announce that Hear at Home Mobile Hearing Clinic has been nominated for “Favourite Hearing Clinic” in North Shore News’ annual Readers Choice Awards 2026. Learn More