
Canadian veterans may be eligible for Audio Services provided through Veterans Affairs Canada. Individuals who meet the eligibility requirements will receive treatment benefits under the Veterans Health Care Regulations.
Hearing loss and hearing disorders, such as tinnitus, that are diagnosed by a health professional may be eligible for hearing tests, the provision of hearing aids, and hearing aid accessories, as well as assistive devices and other services as listed in the audio services benefit grids.
Audio services eligibility is determined on a case-by-case basis in order to help restore veterans to a state of independent functioning and/or facilitate their social adjustment.
The health care professional should dispense the following services to the extent required by the individual:
Hearing aids that qualify can include instruments with various levels of technology (entry level, intermediate, and advanced), and various styles (BTE [behind-the-ear], ITE [in-the-ear], CIC [completely-in-the-canal], etc.) and are provided based on the level of hearing loss and demonstrated need for the requested technology or style.
Accessories which are not normally included in the original hearing aid (e.g., cords, dry aid kits, coatings, directional microphones, auto coils, filters, manual t-coils and remote control) may also be provided in cases where they are deemed necessary for the optimum use of the device.
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Excellent experience from start to finish. Same-day treatment, with Holy patiently explaining every step. My… read more blockage was cleared, and I can hear again. Highly recommend Hear at Home. Thank you!
I have been dealing with Jennifer and her team for approximately 4 or 5 years… read more now. We got a hearing aid for my mom. My mom has had a few issues with the unit but mostly because she’s a bit klutzy with it and manages to break things. Anyway Jennifer has managed to come up with ways to either fix it under warranty or outright replace something with a spare part they have with no charge. The last time it happened I figured we would be into buying a new unit as I believe the warranty has expired now but she was able to come up with a spare part (replaced the charger because my mom broke the connection). She did this at no cost because she happened to have a spare one in her office. This is well beyond good customer service and I would not expect any business to meet this threshold. I know her and her staff work hard at customer service and appreciate working with them. This is actually the first time I have written a review for anything but felt it was worth to show my appreciation. Especially for this last time since I was out of the country and had to email Jennifer the problem and she was able to take care of it and look after my mom and get the part replaced and didn’t charge me either for the part nor her time. Again I don’t expect any business to do that and would not expect this in the future but that’s what happened. I would fully recommend her for anyone looking for hearing aid services.
My wife and I recently received hearing aids from Hear at Home and are very… read more happy with them. Holly completed a comprehensive hearing test. My wife was unsure about getting hearing aids. Now she is so happy with them that she doesn’t feel them in or sitting on her ear. Holly made us very comfortable. Knowing that she is there to support us if we have any problems is reassuring. Also the price was fair. All the staff at the clinic are friendly.
My mom was so well cared for in her own home by Jennifer!!! She saved… read more us time & money by replacing parts instead of ordering new hearing aids. I cannot say enough about this delightfully caring company, and staff that are efficient and kind and honest. Thank you so much 🙏
Jennifer and her team at Hear at Home have been fantastic with setting my mother… read more up with high quality hearing aids. Having the option of mobile testing and fitting was the initial reason for contacting Jennifer but she has more than proven her professionalism and expertise. I highly recommend their services.
My experience with Hear at Home, from the first phone call to the services received,… read more was very positive. Everyone I encountered in this team was warm, knowledgable and caring. They put me at ease and have confidence in the services they provide. The people shine through in this business.
Update!! Recently I contacted Jennifer to assist me in finding hearing options for an out of… read more town elderly gentleman who just had a stroke. Jennifers compassion and assistance to help was so heartwarming. She was able to recommend a solution that will be useful until my friend is able to get his hearing tested. THANK YOU, Jennifer, from the bottom of my heart 💝. Buy local.. miracles happen who you do❣️ :::::::::::::::::::::::::;;;;::::::::::::::::::::: One year ago I was searching for where to buy hearing aids. I was frustrated as none of the big names returned my calls. I decided to look at the Winners for North Shores Best Hearing Specialist. Hear at Home was the winner!! I have been so pleased with Hear at Home from their services, options available plus testing before you buy!! The staff are amazing and very supportive! It has been an education but without hesitation…I totally recommend Hear at Home!!
Holly has been great to with. Very professional and friendly, and takes care … read more of you quickly. Highly recommend them.
Very friendly service and solved my ear problem within few minutes, the best store ever!!!!!!!!!… read more ❤️
If you’re homebound, struggle with mobility or are concerned about your safety in public, but need the advanced hearing healthcare a hearing specialist can provide, Hear at Home has you covered.
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Disclaimer
Hear at Home Practitioners are licensed by the College of Speech and Hearing Health Professionals of British Columbia. Any unresolved concerns they may have about the registrant’s practice may be reported to the College: College of Speech and Hearing Health Professionals of British Columbia 900 – 200 Granville St, Vancouver, BC, V6C 1S4
Phone: 604.742.6380
Toll-free: 1.888.742.6380
Email: enquiries@cshbc.ca
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