
Canadian veterans may be eligible for Audio Services provided through Veterans Affairs Canada. Individuals who meet the eligibility requirements will receive treatment benefits under the Veterans Health Care Regulations.
Hearing loss and hearing disorders, such as tinnitus, that are diagnosed by a health professional may be eligible for hearing tests, the provision of hearing aids, and hearing aid accessories, as well as assistive devices and other services as listed in the audio services benefit grids.
Audio services eligibility is determined on a case-by-case basis in order to help restore veterans to a state of independent functioning and/or facilitate their social adjustment.
The health care professional should dispense the following services to the extent required by the individual:
Hearing aids that qualify can include instruments with various levels of technology (entry level, intermediate, and advanced), and various styles (BTE [behind-the-ear], ITE [in-the-ear], CIC [completely-in-the-canal], etc.) and are provided based on the level of hearing loss and demonstrated need for the requested technology or style.
Accessories which are not normally included in the original hearing aid (e.g., cords, dry aid kits, coatings, directional microphones, auto coils, filters, manual t-coils and remote control) may also be provided in cases where they are deemed necessary for the optimum use of the device.
Have Hearing Complications? Contact Us Today
I was travelling and visiting in the North Vacouver area, with recently aquired hearing aids.… read more The ear piece fitting (power dome) in the left ear was not staying in place. I called Hear at Home to see if they could help me out and Maia, in their shop, got me in right away, and outfitted me with a much more comfortable well fitting ear piece. They provided quick, pleasant and professional service. I would highly recommend Hear at Home to anyone needing hearing aids.
I had a fantastic experience with Hearing at Home Mobile Hearing Clinic. Holy was incredibly… read more professional, knowledgeable, and a pleasure to deal with from start to finish. She took the time to explain everything clearly and made sure I felt comfortable and informed throughout the entire process. Her friendly and patient approach really stood out and made the whole experience easy and stress-free. I highly recommend Hearing at Home to anyone looking for convenient, high-quality hearing care!
We used Hear at Home Mobile Hearing Clinic for our 99-year-young uncle, and the experience… read more was exceptional. The appointment was professional, very thorough, and extremely satisfactory, all completed in the comfort of his own home. The selection of hearing aids was carefully tailored to meet his specific needs, which made a tremendous difference. We highly recommend this service to anyone looking for convenient, compassionate, and expert hearing care in the comforts of your own home.
We are looking forward to having Jennifer return to do the hearing test on our… read more elderly Mother. The assessment wasn’t rushed and advice to prepare the condition of Mom’s ears prior to doing a hearing test is much appreciated. We are confident that any further advice going forward will be in the best interest of Mom’s needs. Also, having Hear At Home come to Mom’s house and avoiding her having to venture out, which takes a lot of effort on her part, was really great!
Jennifer provided me with my first hearing aids in 2020, visiting me at home to… read more get me started. I’ve just been fitted with my second pair, which are even better! She and her staff have made regular appointments to test my hearing and keep my hearing aids in top condition. A very professional, personalized and friendly service.
Audiologist Jennifer and her admin team have been a dream to work with. Of course… read more the in-home services have been convenient for my grandparents who are both new to hearing aids. But Jennifer has really gone above and beyond with thorough, thoughtful, and professional communication and service. We have deeply appreciated her perspective, suggestions, and referrals to other high quality services/providers for our grandparents. Her experience is evident. Glad to be supporting an independent and locally owned business as well.
I booked an appointment for my daughter and she was seen at their clinic in… read more Delbrook plaza. There is a family history of hearing loss and as I am currently using hearing aids we wanted to make sure that her hearing was normal. She was seen by Holy Desta who did a full assessment and reassured my daughter that her results were normal. The appointment was provided in a timely manner and plans were made for regular follow up. I would happily recommend this clinic in future.
Great staff great services!
As a long term client with Hear at Home, it’s amazing to work with this… read more great team. The business is constantly growing daily and every time I find a reason to go for an appointment the calibre of support, care and interest in my needs exponentially grows. It’s easy to be a client of theirs but it’s incredible the level of professionalism the entire team provides. Highly recommended. Highly appreciated. Highly capable team!
If you’re homebound, struggle with mobility or are concerned about your safety in public, but need the advanced hearing healthcare a hearing specialist can provide, Hear at Home has you covered.
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Disclaimer
Hear at Home Practitioners are licensed by the College of Speech and Hearing Health Professionals of British Columbia. Any unresolved concerns they may have about the registrant’s practice may be reported to the College: College of Speech and Hearing Health Professionals of British Columbia 900 – 200 Granville St, Vancouver, BC, V6C 1S4
Phone: 604.742.6380
Toll-free: 1.888.742.6380
Email: enquiries@cshbc.ca
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We’re excited to announce that Hear at Home Mobile Hearing Clinic has been nominated for “Favourite Hearing Clinic” in North Shore News’ annual Readers Choice Awards 2026. Learn More