At Hear at Home, we believe that better hearing leads to better connection. Through Second
Sound, our hearing aid donation program, we collect, refurbish, and redistribute gently used
hearing aids to individuals who may not otherwise have access to hearing technology.
Have hearing aids you're no longer using? We accept all brands and models in good working condition. You can drop them off at our clinic or mail them in.
Our team professionally cleans and inspects each device to ensure it’s ready for a second life.
We help connect these devices with individuals in need—bringing sound, confidence, and connection back into their lives.
Second Sound supports individuals in the Greater Vancouver area who:
We work with local care homes, nonprofits, and families to identify and support eligible
recipients.
Drop-off Location:
Hear at Home Mobile Hearing Clinic
112 – 3721 Delbrook Avenue, North Vancouver, BC, V7N 3Z4
Mail Donations To:
Attn: Second Sound Program
(Same address as above)
Accepted Items:
✔ Behind-the-ear (BTE) hearing aids
✔ Cases and accessories (if available)
✔ Unopened batteries
Please include your contact info so we can thank you!
If you or someone you know could benefit from a donated device:
Let’s Bring Hearing Full Circle.
Your unused hearing aids still have value.
With Second Sound, they can help someone hear the moments that matter most.
Have Hearing Complications? Contact Us Today
Unbelievably fantastic service! Professional, polite, gentle with results. Thank you for helping my family member!
L KHear at Home is great! Wonderful service. Friendly & helpful staff. They squeezed us in… read more
Howard JudgeVery professional, easy to talk to, explained things in a way that I could understand.
Jeanette PaynterGreat place. Very professional. My ears were very badly plugged and they spent the extra… read more
Gisele RasmussenVery nice and kind. Amazing team and knowledgeable
parsa ayoughiVery friendly service and solved my ear problem within few minutes, the best store ever!!!!!!!!!… read more
NOOR ARISHDEEP SINGHIt was so reassuring to have my hearing tested by the wonderful team at Hear… read more
Melanie SteeleI first met Jennifer 16 years ago, when I got my first set of hearing… read more
RebecaI had impacted ear wax from using ear plugs and riding motorcycles with ear plugs.… read more
Arthur CzerniakIf you’re homebound, struggle with mobility or are concerned about your safety in public, but need the advanced hearing healthcare a hearing specialist can provide, Hear at Home has you covered.
Have Questions? We can help
Disclaimer
Hear at Home Practitioners are licensed by the College of Speech and Hearing Health Professionals of British Columbia. Any unresolved concerns they may have about the registrant’s practice may be reported to the College: College of Speech and Hearing Health Professionals of British Columbia 900 – 200 Granville St, Vancouver, BC, V6C 1S4
Phone: 604.742.6380
Toll-free: 1.888.742.6380
Email: enquiries@cshbc.ca
© 2025 Hear at Home Mobile Hearing Clinic
We’re excited to announce that Hear at Home Mobile Hearing Clinic has been nominated for “Favourite Hearing Clinic” in North Shore News’ annual Readers Choice Awards 2026. Learn More
