At Hear at Home, we believe that better hearing leads to better connection. Through Second
Sound, our hearing aid donation program, we collect, refurbish, and redistribute gently used
hearing aids to individuals who may not otherwise have access to hearing technology.
Have hearing aids you're no longer using? We accept all brands and models in good working condition. You can drop them off at our clinic or mail them in.
Our team professionally cleans and inspects each device to ensure it’s ready for a second life.
We help connect these devices with individuals in need—bringing sound, confidence, and connection back into their lives.
Second Sound supports individuals in the Greater Vancouver area who:
We work with local care homes, nonprofits, and families to identify and support eligible
recipients.
Drop-off Location:
Hear at Home Mobile Hearing Clinic
112 – 3721 Delbrook Avenue, North Vancouver, BC, V7N 3Z4
Mail Donations To:
Attn: Second Sound Program
(Same address as above)
Accepted Items:
✔ Behind-the-ear (BTE) hearing aids
✔ Cases and accessories (if available)
✔ Unopened batteries
Please include your contact info so we can thank you!
If you or someone you know could benefit from a donated device:
Let’s Bring Hearing Full Circle.
Your unused hearing aids still have value.
With Second Sound, they can help someone hear the moments that matter most.
Have Hearing Complications? Contact Us Today
As a long term client with Hear at Home, it’s amazing to work with this… read more
Simon ManvellEveryone is friendly, caring, and trying their best. My visits for the past year… read more
Janice & Jim ThompsonThis is the best hearing clinic I have been to. They were very friendly and… read more
Hayden ArndtHighly recommend for ear wax removal. Holy did a great job while keeping me comfortable… read more
Samuel FergusonI’ve known Jennifer for 5+ year’s and have referred several of our clients to her… read more
Justin ChipperfieldExcellent!! Such a relief having my ears unplugged! Plus they are the nicest, great place,… read more
Susana DelaitMy wife and I recently received hearing aids from Hear at Home and are very… read more
Wayne MartinJennifer was great at understanding our needs and addressing them. She made the entire process… read more
Barb VicVery nice and kind. Amazing team and knowledgeable
parsa ayoughiIf you’re homebound, struggle with mobility or are concerned about your safety in public, but need the advanced hearing healthcare a hearing specialist can provide, Hear at Home has you covered.
Have Questions? We can help
Disclaimer
Hear at Home Practitioners are licensed by the College of Speech and Hearing Health Professionals of British Columbia. Any unresolved concerns they may have about the registrant’s practice may be reported to the College: College of Speech and Hearing Health Professionals of British Columbia 900 – 200 Granville St, Vancouver, BC, V6C 1S4
Phone: 604.742.6380
Toll-free: 1.888.742.6380
Email: enquiries@cshbc.ca
© 2025 Hear at Home Mobile Hearing Clinic
We’re excited to announce that Hear at Home Mobile Hearing Clinic has been nominated for “Favourite Hearing Clinic” in North Shore News’ annual Readers Choice Awards 2026. Learn More
