If you are dealing with a poorly performing hearing aid or a broken hearing aid, you may be tempted to toss it into your junk drawer along with your other malfunctioning electronic gadgets.
Don’t do it!
Not only is abandoning your broken hearing aids a significant waste of money, but it also means that you will be missing out on the benefits they provide.
Hear at Home wants to make sure that you continue to receive all of the benefits of your hearing aids to improve your hearing as well as the protection they provide against other negative mental and physical health conditions.
Our hearing aid technicians provide clients with troubleshooting, maintenance and repair of their hearing aids. Contact us today to learn more.
The hearing aids that have come into our shop for repair typically have any one, two or all three of the following common problems:
Wax Buildup, which gets inside the casing and causes delicate electronic components to malfunction.
Excessive Moisture, which causes shorts, interruption of the electrical currents or produces corrosion inside the casing or battery compartment.
Broken Components and Loose Wires, which occur from daily wear, dropping and/or stepping on them as well as faulty components.
Daily cleaning, removing your hearing aids to shower or swim, changing wax filters according to manufacturer instructions, and performing frequent inspections to identify problems before they get worse can all prevent or lower your repair bill. Scheduled maintenance also helps extend the service life of your device and improve its performance.
If your hearing aids, or those of a loved one, stopped working, aren’t performing like they used to or have structural damage, they can be repaired.
Part of our commitment to exceptional follow-up care at Hear at Home includes diagnosing problems by using our expertise, experience and advanced equipment to clean, repair or adjust your device.
The common repairs our hearing aid technicians perform include changing tubes, wax guards, receivers, etc. We work with hearing aid models from all major hearing aid manufacturers, such as:
We know how important it is for you to have your hearing aids back quickly, so we try and resolve as many issues as we can in-clinic. However, there may be times when we cannot do that, and need to involve the manufacturer of the device.
When we’re not able to repair your hearing device in our clinic, we send them to the manufacturer for repair, using express shipping so that you can have your hearing aids back in your ears ASAP.
You shouldn’t, but we can. Just keep them clean and dry, and let us worry about troubleshooting, maintenance and repairs. Tape, glue and other home repairs might work in a pinch, but your hearing device is a finely tuned instrument that needs expert TLC for optimal performance.
We handle most repairs in-house, but if we have to send them to the manufacturer for repair or replacement of critical components, we use express shipping to ensure that they get back to you as soon as possible.
Our mobile hearing aid specialists will fix your hearing aids while you wait whenever possible, but if we send them to the manufacturer or it’s going to take a few days to get them back to you, we’ve got you covered with a loanable pair of hearing aids that will be similar.
The cost of repairs depends on whether or not your hearing aids are under warranty and the type of damage. Units under two years of age are usually covered by your warranty, but older units may not be covered unless you purchased a warranty extension.
Repairs for hearing aids that are out of warranty can run $400 or more for a broken microphone, a short or water damage, while more serious issues such as cracked casings may cost more or may not be repairable.
Depending on whether your broken hearing aid is still under warranty, the type or severity of damage and the age of your unit, replacement may be the better option. Replace rather than repair if:
Have Hearing Complications? Contact Us Today
Awesome service and gentle wax cleaning. Most comfortable I have ever had. Worth every penny.
I had a fantastic experience with Hearing at Home Mobile Hearing Clinic. Holy was incredibly… read more professional, knowledgeable, and a pleasure to deal with from start to finish. She took the time to explain everything clearly and made sure I felt comfortable and informed throughout the entire process. Her friendly and patient approach really stood out and made the whole experience easy and stress-free. I highly recommend Hearing at Home to anyone looking for convenient, high-quality hearing care!
Everyone is friendly, caring, and trying their best. My visits for the past year… read more have been positive. My hearing was tweaked today for more balanced hearing as my hearing had changed. I would not hesitate to recommend the whole staff to you.
I recently noticed a decline in my hearing ability and sought out a professional to… read more examine my ear. I came across this clinic online and decided to reach out. The person I spoke with over the phone was incredibly kind, courteous, and understanding of my difficulty in hearing. I promptly scheduled an appointment and received exceptional care and treatment for my blocked ear. The service provided was truly outstanding, and I would not hesitate to return if I encounter a similar issue in the future. Completely satisfied with the care and service they provided. My hearing was fully restored. Thank you, Hear at Home Mobile Hearing Clinic.
I attended Hear at Home’s office in North Vancouver yesterday and came home very happy!… read more They gave me a thorough hearing exam and updated the App on my phone which wasn’t working. Jennifer and her staff are wonderful …
Got mom’s hearing aids here. The staff have all been wonderful. Explained everything to… read more my mom, were very patient, easy parking. When looking around for hearing aids for mom, I know cost*o prices are lower, but for my mom, who has mobility issues, it’s just way better to have a place closer to home, with parking within meters of the storefront, who can get her in the next day or possibly that same day if needed. Mom is very happy with her hearing aids. One of them got damaged & they got me in very fast & had a new one ready at no charge. Very happy we went with them. Now if I could only convince dad he should get them too..
Hear at Home is absolutely amazing! Jennifer came to my house, did hearing test for… read more my mother. She is very professional, knowledgeable, experienced and super friendly! My mom felt more calm and comfortable doing the test at home. Jennifer gave us few options of hearing aids. We picked one, which turned out to be perfect to my mom. We finally don’t have to shout out aloud any more. My mom is happy, so are all of our family members. We also visited the clinic a couple of times, besides of Jennifer, all other staffs are super helpful and supportive. Our experience with Hear at Home is fantastic! Definitely they are magical! Thank you!
Unbelievably fantastic service! Professional, polite, gentle with results. Thank you for helping my family member!
I was travelling and visiting in the North Vacouver area, with recently aquired hearing aids.… read more The ear piece fitting (power dome) in the left ear was not staying in place. I called Hear at Home to see if they could help me out and Maia, in their shop, got me in right away, and outfitted me with a much more comfortable well fitting ear piece. They provided quick, pleasant and professional service. I would highly recommend Hear at Home to anyone needing hearing aids.
If you’re homebound, struggle with mobility or are concerned about your safety in public, but need the advanced hearing healthcare a hearing specialist can provide, Hear at Home has you covered.
Have Questions? We can help
Just submit the form below and one of our client care associates will contact you to schedule a hearing care appointment.
Disclaimer
Hear at Home Practitioners are licensed by the College of Speech and Hearing Health Professionals of British Columbia. Any unresolved concerns they may have about the registrant’s practice may be reported to the College: College of Speech and Hearing Health Professionals of British Columbia 900 – 200 Granville St, Vancouver, BC, V6C 1S4
Phone: 604.742.6380
Toll-free: 1.888.742.6380
Email: enquiries@cshbc.ca
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