At Hear at Home, we go above and beyond to support your hearing journey. For those who have purchased hearing aids from our clinic, we offer an exclusive ear wax removal service. This service is available on a limited basis and ensures that your hearing aids perform at their best by addressing common issues like wax buildup. We want our Hear at Home hearing aid clients to receive a complete approach to their hearing care, reflecting our commitment to our clients ear health in every way.
Does it feel like your ears are blocked or stuffy, or voices seem to be far away or are muffled? If so, then there’s a strong chance that your discomfort is due to an over-accumulation of earwax.
Left untreated, a buildup of earwax can lead to temporary or sudden hearing loss, feelings of fullness in your ear, dizziness, headaches, balance issues, infections, ringing in the ears and/or ear pain.
Our earwax removal expert at Hear at Home’s Delbrook clinic in North Vancouver provides the safest, most effective way to deal with your earwax challenges so you can enjoy better hearing health.
To secure your appointment, a $50 non refundable deposit is required for an in-clinic appointment. If earwax removal is necessary during your visit, it’s priced at $150. The non-refundable deposit will be credited to the final ear wax removal fee. For a mobile appointment, please call us to confirm availability of this service and cost.
Cerumen, a.k.a. earwax, is a sticky, wax-like oil produced by glands in your ears that lubricates and cleans out dirt and debris from your ear canal.
Because of the natural benefits it provides and the potential damage you can cause to your ears by trying to dig out earwax, it’s best to let a hearing care professional deal with your earwax the right way.
Excessive earwax build-up can be the result of narrow ear canals, loss of elasticity and aging, the use of cotton swabs to clean ears, living/working in dusty environments and even hearing aid use itself.
Consequently, those who wear hearing aids need to be diligent about cleaning your hearing aids on a daily basis to prevent damage caused by earwax.
Earwax usually clears itself from your ears when you chew or talk, but it can accumulate and cause blockage and irritation, producing symptoms like:
Our earwax removal specialist not only has the expertise, experience and equipment to deal with your earwax the right way, but if the production of excessive earwax is an ongoing issue, we can also recommend specific products designed to reduce earwax without interrupting or upsetting the delicate balance of necessary earwax production.
Before earwax removal, your hearing specialist will complete a comprehensive case history and perform a visual inspection of your ear by using a video otoscope. These measures help your hearing specialist view the extent of blockage and determine the safest and most effective method of earwax removal.
The licensed and trained professionals at Hear at Home offer two methods of cerumen removal: irrigation and manual removal.
Earigator is our first option for attacking built-up and impacted earwax in order to provide greater safety, more effective removal, and the highest level of comfort for our patients. Imagine the feeling of warm water massaging your ear without the lingering pain that sometimes comes after using traditional methods. Earigator provides safe, effective, targeted earwax removal that takes between three and five minutes. This advanced earwax removal technique encourages those who wear hearing aids, use earplugs, or frequently struggle with impacted earwax to schedule regular earwax removal appointments because it brings quick relief and provides a pleasant experience.
A low-pressure irrigation system is used to remove wax from the ear. Rather than spraying water directly at the eardrum (potentially unsafe), this technique allows for the canal to be safely washed instead. As the water exits the ear canal, so will the cerumen; both will collect in a catch basin. This method of treatment is painless and easy; however, it should only be performed on clients with healthy eardrums.
A thin lit, one-time-use tool is used to gently scoop, pull or extract the cerumen from the ear canal. The curette can be angled and is of varying lengths. This method of earwax removal is often recommended when a client does not have healthy eardrums.
Microsuction offers an alternative to irrigation for removing earwax buildup. Using a small suction device and constant visual guidance, wax is gently removed without water. This method can be a good option depending on the type and texture of earwax, as some waxes respond better to suction than to irrigation. The process is quick and effective, leaving the ears feeling refreshed.
Are you prone to excessive wax buildup or have you had cerumen removed in the past? If so, Hear at Home recommends that you have your ears routinely checked and cleaned. A discussion surrounding safe and unsafe at-home treatment plans always follows an earwax removal appointment.
Some safe and effective measures to manage earwax build-up at home include the use of softening agents such as mineral oil and following these steps:
This process will help soften the wax so that it works its way out of your ears naturally.
Hear at Home does not recommend the use of traditional cotton swabs (Q-tips) as they can often push existing wax further into your ears. Cerumen management should be done without causing any harm and should only be performed by a trained professional. Although it cannot be done without risk, the trained and licensed professionals at Hear at Home pledge to always acknowledge and mitigate the risks associated with cerumen removal. Consent can be revoked at any time during the procedure. If the circumstances surrounding your wax build-up are not within our scope of practice (wax is far too impacted, etc.), we will refer you to your GP (General Physician). This is considered best practice and is in the best interest of you, the client.
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I first met Jennifer 16 years ago, when I got my first set of hearing… read more aids. As a working “young” professional, I didn’t want to use hearing aids. However, Jennifer’s approach to serving her clients allowed me to enjoy the privilege to have access to high-end hearing aids and her caring service. Many years and multiple hearing aids later, I keep going back to Jennifer every year for check-ups, monitoring, and new devices. Jennifer helps you understand your hearing loss and your place in the world. I highly recommend visiting Jennifer t9 to get your hearing tested she always has your best interest at heart, and she will only advise you to get the product that fits your lifestyle. Jennifer is caring, honest, and extremely dedicated to her clients. Don’t be afraid of checking your hearing no matter how young or how old you are! This is about your quality of life. Jennifer is the BEST!!!
Very friendly service and solved my ear problem within few minutes, the best store ever!!!!!!!!!… read more ❤️
So happy with Hear-at-Hone! My mum was in need of some new hearing aids and,… read more as she lives at Summerhill on Lonsdale, was happy to be patronizing a competitor on the corridor that was within walking distance. After describing her encounters with the variety of staff at that location I got her to come to HAH and she and I couldn’t be happier. Holly was amazing getting her tested, fitted and hearing better than ever. And she saved a considerable amount over the quoted price at her old place. Great, caring staff. Highly recommended.
Awesome service and gentle wax cleaning. Most comfortable I have ever had. Worth every penny.
A few weeks ago, I had the pleasure of an appointment at Hear at Home.… read more The clinic had NOT provided the hearing aids I was using — but they were not performing well. Instead of brushing me off (“you didn’t buy from us”), the staffer …
Jennifer came to our place with her beautiful assistant Holy to help my mother who… read more needed the service in the home. I had a couple of conversations with Jennifer regarding their services. My experience was that Jennifer prioritizes client needs and satisfaction above the bottom line. An overall good experience of a much needed service in the community for those who cannot visit a doctor’s office.
The service received at Hear at Home Mobile Hearing Clinic, especially Emma, was outstanding! I… read more highly recommend you check them out! Conveniently situated at Delbrook Plaza, North Vancouver.
A few weeks ago, I had the pleasure of an appointment at Hear at Home.… read more The clinic had NOT provided the hearing aids I was using — but they were not performing well. Instead of brushing me off (“you didn’t buy from us”), the staffer graciously invited me to come in so they could take a look at the aids. It turned out there was nothing more serious than an ear-wax buildup. Holy Desta did a thorough evaluation, cleaned the ear pieces, re-taught me me the basics of maintenance, and forwarded web links so I could refresh my memory. I was at the clinic about an hour — and all the staff members were pleasant, suportive, and professional. At the end of my session, they didn’t charge me a penny, and even brought me a delicious cappuccino! My conclusion: these folks operate well beyond reasonable expectations. I have zero reservations about this clinic.
I had impacted ear wax from using ear plugs and riding motorcycles with ear plugs.… read more I have a very minor case of tinnitus that I have habituated to but when it comes to ear cleaning I’ve never had a good experience at the GP or walk in …
If you’re homebound, struggle with mobility or are concerned about your safety in public, but need the advanced hearing healthcare a hearing specialist can provide, Hear at Home has you covered.
Disclaimer
Hear at Home Practitioners are licensed by the College of Speech and Hearing Health Professionals of British Columbia. Any unresolved concerns they may have about the registrant’s practice may be reported to the College: College of Speech and Hearing Health Professionals of British Columbia 900 – 200 Granville St, Vancouver, BC, V6C 1S4
Phone: 604.742.6380
Toll-free: 1.888.742.6380
Email: enquiries@cshbc.ca
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