Earwax Removal

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Priority Wax Removal – A Special Service for Hear at Home Clients

At Hear at Home, we go above and beyond to support your hearing journey. For those who have purchased hearing aids from our clinic, we offer an exclusive ear wax removal service. This service is available on a limited basis and ensures that your hearing aids perform at their best by addressing common issues like wax buildup. We want our Hear at Home hearing aid clients to receive a complete approach to their hearing care, reflecting our commitment to our clients ear health in every way.

Dealing with Earwax the Right Way Is Critical to Healthy Hearing

Does it feel like your ears are blocked or stuffy, or voices seem to be far away or are muffled? If so, then there’s a strong chance that your discomfort is due to an over-accumulation of earwax.

Left untreated, a buildup of earwax can lead to temporary or sudden hearing loss, feelings of fullness in your ear, dizziness, headaches, balance issues, infections, ringing in the ears and/or ear pain.

Our earwax removal expert at Hear at Home’s Delbrook clinic in North Vancouver provides the safest, most effective way to deal with your earwax challenges so you can enjoy better hearing health.

What Does Earwax Removal Cost?

To secure your appointment, a $50 non refundable deposit is required for an in-clinic appointment. If earwax removal is necessary during your visit, it’s priced at $150. The non-refundable deposit will be credited to the final ear wax removal fee. For a mobile appointment, please call us to confirm availability of this service and cost.

What Is Earwax?

What is Earwax and Why Does It Get Built Up?

Cerumen, a.k.a. earwax, is a sticky, wax-like oil produced by glands in your ears that lubricates and cleans out dirt and debris from your ear canal.

Because of the natural benefits it provides and the potential damage you can cause to your ears by trying to dig out earwax, it’s best to let a hearing care professional deal with your earwax the right way.

Excessive earwax build-up can be the result of narrow ear canals, loss of elasticity and aging, the use of cotton swabs to clean ears, living/working in dusty environments and even hearing aid use itself.

Consequently, those who wear hearing aids need to be diligent about cleaning your hearing aids on a daily basis to prevent damage caused by earwax.

SYMPTOMS

Symptoms of Earwax Buildup

Earwax usually clears itself from your ears when you chew or talk, but it can accumulate and cause blockage and irritation, producing symptoms like:

hear-at-home-ear-observation

Our earwax removal specialist not only has the expertise, experience and equipment to deal with your earwax the right way, but if the production of excessive earwax is an ongoing issue, we can also recommend specific products designed to reduce earwax without interrupting or upsetting the delicate balance of necessary earwax production.

How Does It Work?

Before earwax removal, your hearing specialist will complete a comprehensive case history and perform a visual inspection of your ear by using a video otoscope. These measures help your hearing specialist view the extent of blockage and determine the safest and most effective method of earwax removal.

The licensed and trained professionals at Hear at Home offer two methods of cerumen removal: irrigation and manual removal.

Earigator: A Safe, Effective, Advanced Solution for Earwax Removal (In Clinic Only)

Earigator is our first option for attacking built-up and impacted earwax in order to provide greater safety, more effective removal, and the highest level of comfort for our patients. Imagine the feeling of warm water massaging your ear without the lingering pain that sometimes comes after using traditional methods. Earigator provides safe, effective, targeted earwax removal that takes between three and five minutes. This advanced earwax removal technique encourages those who wear hearing aids, use earplugs, or frequently struggle with impacted earwax to schedule regular earwax removal appointments because it brings quick relief and provides a pleasant experience.

Irrigation (spray wash system)

A low-pressure irrigation system is used to remove wax from the ear. Rather than spraying water directly at the eardrum (potentially unsafe), this technique allows for the canal to be safely washed instead. As the water exits the ear canal, so will the cerumen; both will collect in a catch basin. This method of treatment is painless and easy; however, it should only be performed on clients with healthy eardrums.

Manual removal (use of a curette)

A thin lit, one-time-use tool is used to gently scoop, pull or extract the cerumen from the ear canal. The curette can be angled and is of varying lengths. This method of earwax removal is often recommended when a client does not have healthy eardrums.

Microsuction (In Clinic Only)

Microsuction offers an alternative to irrigation for removing earwax buildup. Using a small suction device and constant visual guidance, wax is gently removed without water. This method can be a good option depending on the type and texture of earwax, as some waxes respond better to suction than to irrigation. The process is quick and effective, leaving the ears feeling refreshed.

ROUTINE

Regular Treatments

Are you prone to excessive wax buildup or have you had cerumen removed in the past? If so, Hear at Home recommends that you have your ears routinely checked and cleaned. A discussion surrounding safe and unsafe at-home treatment plans always follows an earwax removal appointment.

Earwax Removal regular-treatments

At-Home Earwax Removal Measures

Some safe and effective measures to manage earwax build-up at home include the use of softening agents such as mineral oil and following these steps:

This process will help soften the wax so that it works its way out of your ears naturally.

Unsafe Earwax Removal Measures

Hear at Home does not recommend the use of traditional cotton swabs (Q-tips) as they can often push existing wax further into your ears. Cerumen management should be done without causing any harm and should only be performed by a trained professional. Although it cannot be done without risk, the trained and licensed professionals at Hear at Home pledge to always acknowledge and mitigate the risks associated with cerumen removal. Consent can be revoked at any time during the procedure. If the circumstances surrounding your wax build-up are not within our scope of practice (wax is far too impacted, etc.), we will refer you to your GP (General Physician). This is considered best practice and is in the best interest of you, the client.

CLIENT STORIES

No matter what happens in the world, these people remain the center of ours.

  • I first met Jennifer 16 years ago, when I got my first set of hearing… read more

    Rebeca Avatar Rebeca
    August 20, 2024

    Very friendly service and solved my ear problem within few minutes, the best store ever!!!!!!!!!… read more

    NOOR ARISHDEEP SINGH Avatar NOOR ARISHDEEP SINGH
    April 29, 2025

    So happy with Hear-at-Hone! My mum was in need of some new hearing aids and,… read more

    Paul R Avatar Paul R
    December 20, 2024
  • Awesome service and gentle wax cleaning. Most comfortable I have ever had. Worth every penny.

    John Kenney Avatar John Kenney
    August 20, 2024

    A few weeks ago, I had the pleasure of an appointment at Hear at Home.… read more

    Richard Marcuse Avatar Richard Marcuse
    October 24, 2024

    Jennifer came to our place with her beautiful assistant Holy to help my mother who… read more

    Alkarim Amarsi Avatar Alkarim Amarsi
    June 24, 2025
  • The service received at Hear at Home Mobile Hearing Clinic, especially Emma, was outstanding! I… read more

    Alan Moir Avatar Alan Moir
    June 24, 2025

    A few weeks ago, I had the pleasure of an appointment at Hear at Home.… read more

    Richard Marcuse Avatar Richard Marcuse
    October 20, 2024

    I had impacted ear wax from using ear plugs and riding motorcycles with ear plugs.… read more

    Arthur Czerniak Avatar Arthur Czerniak
    September 24, 2024

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