Assisted Living Communities
and Long Term Care

Hear-at-Home-Mobile-Intro-Video-Team-2-topaz

In Service Training for Assisted Living Communities and Long-Term Care Centers

Communicating with those with hearing loss can be a challenge, even with individuals who use hearing aids.

Successful communication requires that all people involved in a conversation use good communication strategies, such as:

Being in the same room and facing the person you’re speaking to
Speaking clearly, slowly, and distinctly, but naturally (shouting distorts your voice)
Using the name of the person you’re addressing when you start a conversation
Using less complex phrasing
Keeping your hands away from your face while speaking
Not talking while eating, chewing, smoking
Avoiding beards and moustaches that interfere with lip-reading
Conversing in an environment free of background noise

Rephrasing what you said if a person asks you to repeat yourself instead of using the same words
Periodically reminding conversation participants of the general topic of the conversation
Informing a person with a hearing loss of topic changes in group conversations
Asking the person to repeat specific information, like time, place, address, phone number, etc. back to you for better clarity
Avoiding extended conversation when a person is tired or ill
Paying attention to the listener to see if they seem to be confused during conversation

These listening strategies as well as additional education regarding how to handle clients with a hearing loss, hearing aids and other topics related to hearing challenges can make a huge difference in the safety and responsiveness of individuals experiencing a hearing loss in assisted living centres and long-term care facilities.

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Have Hearing Complications? Contact Us Today

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CLIENT STORIES

No matter what happens in the world, these people remain the center of ours.

The service received at Hear at Home Mobile Hearing Clinic, especially Emma, was outstanding! I… read more

Alan Moir
June 24, 2025

I had a fantastic experience with Hearing at Home Mobile Hearing Clinic. Holy was incredibly… read more

Gary de Jong
April 29, 2025

Jennifer provided an awesome in home service. My elderly Dad was in the hospital and… read more

Chris S
August 20, 2024
I have visited many different hearing clinics over the last 15 years for my hearing… read more

Liz Bruce
September 24, 2024

Situated in beautiful Dellbrook Plaza of NorthVancouver, this hearing clinic goes above and beyond to… read more

Jeannette Chandia
September 20, 2024

As a long term client with Hear at Home, it’s amazing to work with this… read more

Simon Manvell
October 24, 2024
A few weeks ago, I had the pleasure of an appointment at Hear at Home.… read more

Richard Marcuse
October 24, 2024

Hear at Home consistently exceeds my expectations. Honest, friendly staff providing energetic service at the highest… read more

George Christopher
November 20, 2024

Jennifer was great at understanding our needs and addressing them. She made the entire process… read more

Barb Vic
August 20, 2024

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If you’re homebound, struggle with mobility or are concerned about your safety in public, but need the advanced hearing healthcare a hearing specialist can provide, Hear at Home has you covered.