Assisted Living Communities
and Long Term Care

Hear-at-Home-Mobile-Intro-Video-Team-2-topaz

In Service Training for Assisted Living Communities and Long-Term Care Centers

Communicating with those with hearing loss can be a challenge, even with individuals who use hearing aids.

Successful communication requires that all people involved in a conversation use good communication strategies, such as:

Being in the same room and facing the person you’re speaking to
Speaking clearly, slowly, and distinctly, but naturally (shouting distorts your voice)
Using the name of the person you’re addressing when you start a conversation
Using less complex phrasing
Keeping your hands away from your face while speaking
Not talking while eating, chewing, smoking
Avoiding beards and moustaches that interfere with lip-reading
Conversing in an environment free of background noise

Rephrasing what you said if a person asks you to repeat yourself instead of using the same words
Periodically reminding conversation participants of the general topic of the conversation
Informing a person with a hearing loss of topic changes in group conversations
Asking the person to repeat specific information, like time, place, address, phone number, etc. back to you for better clarity
Avoiding extended conversation when a person is tired or ill
Paying attention to the listener to see if they seem to be confused during conversation

These listening strategies as well as additional education regarding how to handle clients with a hearing loss, hearing aids and other topics related to hearing challenges can make a huge difference in the safety and responsiveness of individuals experiencing a hearing loss in assisted living centres and long-term care facilities.

Our Hearing Services

Business Hours

Have Hearing Complications? Contact Us Today

778-340-1101

CLIENT STORIES

No matter what happens in the world, these people remain the center of ours.

Situated in beautiful Dellbrook Plaza of NorthVancouver, this hearing clinic goes above and beyond to… read more

Jeannette Chandia
September 20, 2024

So happy with Hear-at-Hone! My mum was in need of some new hearing aids and,… read more

Paul R
December 20, 2024

Very satisfying. This crew definitely knows what they are doing.

R McTagg
April 20, 2025
Jennifer and her team at Hear at Home have been fantastic with setting my mother… read more

Wendy Ross
March 20, 2025

Very professional, easy to talk to, explained things in a way that I could understand.

Jeanette Paynter
October 20, 2024

I recently had a hearing test and trial period for hearing aids at the Hear… read more

DUNCAN WYLLIE
December 20, 2024
These folks are very professional, accomodating and a pleasure to deal with. Jennifer was phenomenal… read more

Don Smith
April 20, 2025

Awesome service and gentle wax cleaning. Most comfortable I have ever had. Worth every penny.

John Kenney
August 20, 2024

Everyone is friendly, caring, and trying their best. My visits for the past year… read more

Janice & Jim Thompson
December 20, 2024

Schedule a Hearing Care Appointment

If you’re homebound, struggle with mobility or are concerned about your safety in public, but need the advanced hearing healthcare a hearing specialist can provide, Hear at Home has you covered.