
Hearing aids usually provide the best solution to help individuals with a hearing loss continue to go on with their daily life, but are there situations and circumstances when hearing aids aren’t enough?
Hear at Home recognizes that you might need something more than your hearing aids to enjoy a better hearing experience and richer quality of life.
In addition to fitting you with hearing aids and providing ongoing support, we provide assistive hearing technology to boost your ability to communicate in public and private settings by filling in the gaps for hearing aid users.
Assistive hearing technology can be broken down into two different types of devices: assistive listening devices (ALD) and assistive listening systems (ALS).
Assistive listening systems (ALS) help individuals with hearing challenges to hear better in places like theatres and lecture halls.
Specifically designed for people with a hearing loss, amplified devices allow you to turn up the volume in order to hear speech clearly whether you’re wearing your hearing aids or not, and they often come with amplified ringtones so you’ll never miss a call.
Captioned phones provide real-time captioning, like the closed captions you see on TV, and are particularly helpful for people with a severe to profound hearing loss.
By law, telephone manufacturers, including iPhone and Android smartphones, must make phones compatible with hearing aids. Hearing aid compatible phones usually use either acoustic coupling, which amplifies sounds from the phone as well as any noise around you, or telecoil coupling, which requires a special feature that only picks up the phone conversation while blocking out background noise.
Some smartphone apps can serve as their own unique ALDs, like caption apps that provide text translation for speech.
Turning up the volume on your television isn’t always the best option for those around you and it can distort the sound, making it even more difficult to understand. Some television amplifiers work even without hearing aids, such as TV Ears® or a wireless headset with a personal volume control that plugs directly into your TV’s earphone socket.
Alerting devices typically rely on amplified sounds, visual cues and even vibrations to alert you to sounds in your environment. Some examples are vibrating alarm clocks and doorbell alerts that flash the lights to let you know someone is at your door as well as vibrating and flashing smoke and carbon monoxide detectors.
Hearing Loops (aka induction loops or audio frequency induction loop systems). They include a system of copper wire placed within a room, theatre or counter connected via a special loop “driver” to a public address or sound system. Sound is wirelessly transmitted via small changes in the magnetic field and is directed into the telecoil of hearing aids, cochlear implants or telecoil receivers worn on the body.
FM or DM Systems (radio frequency assistive listening systems). This type of ALS transmits wireless, low-power FM frequency radio transmissions from a sound system to FM receivers. Using the system requires a receiver and either headphones or a neckloop, but those with telecoil-equipped hearing aids or neckloops do not need headphones.
Infrared Systems (IR). Speech or sound transmission from a public address system uses invisible infrared light waves to send signals from a transmitter to an IR receiver. This technology requires line-of-sight and is interrupted in direct sunlight.
Assistive listening systems (ALSs) are used in public settings such as a theatre, airport, church or lecture hall.
There are three approved types of Assistive Listening Systems:
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The service received at Hear at Home Mobile Hearing Clinic, especially Emma, was outstanding! I… read more highly recommend you check them out! Conveniently situated at Delbrook Plaza, North Vancouver.
Great service by caring practitioners
Jennifer has been a life saviour. We were lucky to get the appointment for the… read more same day. Jennifer treated us like family and offered us coffee before she began the process of wax removal. She is really sweet and patient, did not give up until the procedure was completed. I would definitely recommend heartohome clinic as its the best. Thankyou Jennifer….😊😊😊 Praveen
I attended Hear at Home’s office in North Vancouver yesterday and came home very happy!… read more They gave me a thorough hearing exam and updated the App on my phone which wasn’t working. Jennifer and her staff are wonderful Very professional and friendly and I would highly recommend! The cappuccino was also very enjoyable!
I recently had a hearing test and trial period for hearing aids at the Hear… read more at Home clinic on Westview. Holy Desta was very knowledgeable, and gave me an excellent summary of my hearing condition and my options for hearing aids. Very good service.
My mom was so well cared for in her own home by Jennifer!!! She saved… read more us time & money by replacing parts instead of ordering new hearing aids. I cannot say enough about this delightfully caring company, and staff that are efficient and kind and honest. Thank you so much 🙏
These folks are very professional, accomodating and a pleasure to deal with. Jennifer was phenomenal… read more with my 92 year old father who is extremely hard of hearing. Exceptional service and reliability – and they get the job done (even when others struggled).
I am so glad that I found Hear At Home! Everyone that I have met… read more there is so kind, respectful, patient and understanding. Overall, my experience with Hear At Home has been amazing and I would not hesitate to recommend their services to others!
Wonderfull service. Careing and kind Thanks so much
If you’re homebound, struggle with mobility or are concerned about your safety in public, but need the advanced hearing healthcare a hearing specialist can provide, Hear at Home has you covered.
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Disclaimer
Hear at Home Practitioners are licensed by the College of Speech and Hearing Health Professionals of British Columbia. Any unresolved concerns they may have about the registrant’s practice may be reported to the College: College of Speech and Hearing Health Professionals of British Columbia 900 – 200 Granville St, Vancouver, BC, V6C 1S4
Phone: 604.742.6380
Toll-free: 1.888.742.6380
Email: enquiries@cshbc.ca
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