
Hearing aids usually provide the best solution to help individuals with a hearing loss continue to go on with their daily life, but are there situations and circumstances when hearing aids aren’t enough?
Hear at Home recognizes that you might need something more than your hearing aids to enjoy a better hearing experience and richer quality of life.
In addition to fitting you with hearing aids and providing ongoing support, we provide assistive hearing technology to boost your ability to communicate in public and private settings by filling in the gaps for hearing aid users.
Assistive hearing technology can be broken down into two different types of devices: assistive listening devices (ALD) and assistive listening systems (ALS).
Assistive listening systems (ALS) help individuals with hearing challenges to hear better in places like theatres and lecture halls.
Specifically designed for people with a hearing loss, amplified devices allow you to turn up the volume in order to hear speech clearly whether you’re wearing your hearing aids or not, and they often come with amplified ringtones so you’ll never miss a call.
Captioned phones provide real-time captioning, like the closed captions you see on TV, and are particularly helpful for people with a severe to profound hearing loss.
By law, telephone manufacturers, including iPhone and Android smartphones, must make phones compatible with hearing aids. Hearing aid compatible phones usually use either acoustic coupling, which amplifies sounds from the phone as well as any noise around you, or telecoil coupling, which requires a special feature that only picks up the phone conversation while blocking out background noise.
Some smartphone apps can serve as their own unique ALDs, like caption apps that provide text translation for speech.
Turning up the volume on your television isn’t always the best option for those around you and it can distort the sound, making it even more difficult to understand. Some television amplifiers work even without hearing aids, such as TV Ears® or a wireless headset with a personal volume control that plugs directly into your TV’s earphone socket.
Alerting devices typically rely on amplified sounds, visual cues and even vibrations to alert you to sounds in your environment. Some examples are vibrating alarm clocks and doorbell alerts that flash the lights to let you know someone is at your door as well as vibrating and flashing smoke and carbon monoxide detectors.
Hearing Loops (aka induction loops or audio frequency induction loop systems). They include a system of copper wire placed within a room, theatre or counter connected via a special loop “driver” to a public address or sound system. Sound is wirelessly transmitted via small changes in the magnetic field and is directed into the telecoil of hearing aids, cochlear implants or telecoil receivers worn on the body.
FM or DM Systems (radio frequency assistive listening systems). This type of ALS transmits wireless, low-power FM frequency radio transmissions from a sound system to FM receivers. Using the system requires a receiver and either headphones or a neckloop, but those with telecoil-equipped hearing aids or neckloops do not need headphones.
Infrared Systems (IR). Speech or sound transmission from a public address system uses invisible infrared light waves to send signals from a transmitter to an IR receiver. This technology requires line-of-sight and is interrupted in direct sunlight.
Assistive listening systems (ALSs) are used in public settings such as a theatre, airport, church or lecture hall.
There are three approved types of Assistive Listening Systems:
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I had a wonderful experience during my first visit here. From the very first phone… read more call to my in-person appointment, Maia was warm, helpful, and efficient — she immediately made me feel at ease. The same goes for Holy, who made the entire treatment process so quick and easy. I felt completely confident in her knowledge and expertise. They’re both such lovely people and truly excellent at what they do. And a special thank you for the delicious iced cappuccino while I waited — such a thoughtful touch! Highly recommend this place.
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I attended Hear at Home’s office in North Vancouver yesterday and came home very happy!… read more They gave me a thorough hearing exam and updated the App on my phone which wasn’t working. Jennifer and her staff are wonderful Very professional and friendly and I would highly recommend! The cappuccino was also very enjoyable!
I have visited many different hearing clinics over the last 15 years for my hearing… read more issues, and Hear at Home was by far the quickest, friendliest, and most effective clinic we have experienced. Jennifer was incredibly friendly and made the experience much more enjoyable with her jovial attitude. We will definitely be returning to Hear at Home in the future, and I recommend anyone else needing a new hearing clinic visit them. Whether a nervous first-timer, a patron dissatisfied with their current clinic, or anyone with hearing issues searching for a professional yet personal clinic, I can assure you Hear at Home is a wonderful choice you will be more than happy with.
Situated in beautiful Dellbrook Plaza of NorthVancouver, this hearing clinic goes above and beyond to… read more ensure everyone in the lower mainland has access to quality hearing health. I had the pleasure to experience my practicum here, shadowing Jennifer Abbott Registered Hearing Instrument Practitioner and owner of this beautiful centre. Jennifer and her staff made me feel as an integral part of her team fostering a supportive and inclusive atmosphere with her selection of experts. The on-site practitioner is a high level professional, and the administration staff ooze well rounded customer service! I give thanks to everyone for sharing with me their invaluable knowledge and skills, as well as the supportive environment and expert guidance which they give to everyone whom they come in contact with. Plenty of doggie treats for those walking by with their furry friends, lots of coffee tea and goodies for anyone who stops in. I highly recommend a visit to see what services they have to support your hearing health, and I also recommend the lovely walk by the brook just behind the plaza. Hope you will find the oasis I found during my time there. Enjoy!
I recently noticed a decline in my hearing ability and sought out a professional to… read more examine my ear. I came across this clinic online and decided to reach out. The person I spoke with over the phone was incredibly kind, courteous, and understanding of my difficulty in hearing. I promptly scheduled an appointment and received exceptional care and treatment for my blocked ear. The service provided was truly outstanding, and I would not hesitate to return if I encounter a similar issue in the future. Completely satisfied with the care and service they provided. My hearing was fully restored. Thank you, Hear at Home Mobile Hearing Clinic.
A few weeks ago, I had the pleasure of an appointment at Hear at Home.… read more The clinic had NOT provided the hearing aids I was using — but they were not performing well. Instead of brushing me off (“you didn’t buy from us”), the staffer graciously invited me to come in so they could take a look at the aids. It turned out there was nothing more serious than an ear-wax buildup. Holy Desta did a thorough evaluation, cleaned the ear pieces, re-taught me me the basics of maintenance, and forwarded web links so I could refresh my memory. I was at the clinic about an hour — and all the staff members were pleasant, suportive, and professional. At the end of my session, they didn’t charge me a penny, and even brought me a delicious cappuccino! My conclusion: these folks operate well beyond reasonable expectations. I have zero reservations about this clinic.
A few weeks ago, I had the pleasure of an appointment at Hear at Home.… read more The clinic had NOT provided the hearing aids I was using — but they were not performing well. Instead of brushing me off (“you didn’t buy from us”), the staffer …
If you’re homebound, struggle with mobility or are concerned about your safety in public, but need the advanced hearing healthcare a hearing specialist can provide, Hear at Home has you covered.
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Disclaimer
Hear at Home Practitioners are licensed by the College of Speech and Hearing Health Professionals of British Columbia. Any unresolved concerns they may have about the registrant’s practice may be reported to the College: College of Speech and Hearing Health Professionals of British Columbia 900 – 200 Granville St, Vancouver, BC, V6C 1S4
Phone: 604.742.6380
Toll-free: 1.888.742.6380
Email: enquiries@cshbc.ca
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