Often the high-pitch sounds of speech are harder to hear, like S, F, and TH. Those sounds make words crisp. When they’re missing, voices can feel muffled or unclear, even when the volume seems fine.
That’s common. It can be from wax, noise exposure, aging, or just how each ear has changed over time. A hearing test will show what’s going on and whether it needs treatment or support.
Those voices are naturally higher in pitch. And high frequencies are usually the first to change with hearing loss. So it’s not about people mumbling, it’s that certain sound ranges are harder to catch.
TVs layer music, background noise, and voices together. If you’re turning it up to understand, not just to hear, it’s usually a sign of changes in clarity rather than volume.
Your brain needs clear sound to separate speech from noise. When hearing changes, your brain has to work harder. That’s why restaurants or family gatherings can feel tiring or frustrating.
Hearing changes are common as we age, but that doesn’t mean it should be ignored. Support can make a big difference in confidence, safety, communication, and staying socially connected.
Age-related or noise-related hearing loss is usually permanent. Ear wax or fluid, on the other hand, can cause temporary hearing changes. A proper test shows the difference right away.
Possibly. Wax can block sound and make things feel dull or echoey. A quick look in the ear tells us immediately.
You don’t need a referral. You can come straight to the clinic for a full hearing test. After that, if a referral is needed, we’ll guide you and send your results directly to your doctor, whether your hearing is normal or if there’s hearing loss that needs follow-up
We take a look in your ears first, then you listen to different tones and speech through headphones. It’s comfortable, straightforward, and gives clear results.
Around 45 to 60 minutes.
No referral needed.
No, it’s painless.
Only if your results show that they’ll genuinely help. You’re always in control of the decision.
Most are very discreet. Small, light, and designed to blend in naturally.
No. Modern hearing aids are built for clarity and comfort, not blasting sound.
Usually 3 to 6 years, depending on care and daily use.
Yes, there’s a trial period so you can see how they feel in real life.
The cost depends on the level of technology in the hearing aid and the amount of support included. Higher technology helps more in busy environments like restaurants or group conversations. And the service plan you choose also plays a big role because it covers your follow-up care, adjustments, cleanings, and support over time.
Prices vary depending on the technology level and the service plan you choose. On average, one hearing aid with a service plan is usually between $2,000 and $3,500
Some plans offer partial coverage.
Yes, hearing aids are considered a medical expense. You can claim them on your taxes, and we can provide the receipts you need. They’re also eligible under most healthcare spending accounts and some extended benefits plans.
Yes. Monthly payment options are available.
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Thankyou to Jennifer and Cindy for all your help and patience in providing excellent service… read more to my husband Dan . He lives in a care facility and having a mobile service made the process of new hearing aids so easy.
Great service and very nice & knowledgeable staff. Jennifer is super experienced and knowledgeable in… read more hearing aids.
These folks are very professional, accomodating and a pleasure to deal with. Jennifer was phenomenal… read more with my 92 year old father who is extremely hard of hearing. Exceptional service and reliability – and they get the job done (even when others struggled).
Super friendly and helpful!
My mom was so well cared for in her own home by Jennifer!!! She saved… read more us time & money by replacing parts instead of ordering new hearing aids. I cannot say enough about this delightfully caring company, and staff that are efficient and kind and honest. Thank you so much 🙏
Jennifer and her team at Hear at Home have been fantastic with setting my mother… read more up with high quality hearing aids. Having the option of mobile testing and fitting was the initial reason for contacting Jennifer but she has more than proven her professionalism and expertise. I highly recommend their services.
Jennifer was thoughtful, kind, efficient and warm. She treated my 87 year old Dad… read more with respect, patience and understanding. It is fantastic to have a mobile service like this – particularly for seniors. So appreciative and grateful for their expertise!
Wonderfull service. Careing and kind Thanks so much
Update!! Recently I contacted Jennifer to assist me in finding hearing options for an out of… read more town elderly gentleman who just had a stroke. Jennifers compassion and assistance to help was so heartwarming. She was able to recommend a solution that will be useful until my friend is able to get his hearing tested. THANK YOU, Jennifer, from the bottom of my heart 💝. Buy local.. miracles happen who you do❣️ :::::::::::::::::::::::::;;;;::::::::::::::::::::: One year ago I was searching for where to buy hearing aids. I was frustrated as none of the big names returned my calls. I decided to look at the Winners for North Shores Best Hearing Specialist. Hear at Home was the winner!! I have been so pleased with Hear at Home from their services, options available plus testing before you buy!! The staff are amazing and very supportive! It has been an education but without hesitation…I totally recommend Hear at Home!!
If you’re homebound, struggle with mobility or are concerned about your safety in public, but need the advanced hearing healthcare a hearing specialist can provide, Hear at Home has you covered.
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Disclaimer
Hear at Home Practitioners are licensed by the College of Speech and Hearing Health Professionals of British Columbia. Any unresolved concerns they may have about the registrant’s practice may be reported to the College: College of Speech and Hearing Health Professionals of British Columbia 900 – 200 Granville St, Vancouver, BC, V6C 1S4
Phone: 604.742.6380
Toll-free: 1.888.742.6380
Email: enquiries@cshbc.ca
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We’re excited to announce that Hear at Home Mobile Hearing Clinic has been nominated for “Favourite Hearing Clinic” in North Shore News’ annual Readers Choice Awards 2026. Learn More