
If you’re like most people, you probably envision those bulky, clunky gadgets our parents or grandparents wore whenever hearing aids are mentioned. Outdated stigmas attached to hearing aids are one of the biggest reasons people avoid addressing their hearing challenges.
Just like cell phones, modern hearing aid technology is nothing like the devices used a decade ago.
Today’s hearing instruments are small, discreet and, in some cases, nearly invisible.
In fact, many of the individuals we work with tell us that their friends and/or colleagues have never even noticed they are wearing them.
The modern hearing aids available from Hear at Home are more powerful, feature long-lasting rechargeable batteries, include programmable and automated noise cancellation.
They also have the capacity to stream music, phone calls and audio from your smartphone, television, PC or other digital devices directly to your hearing aids, amplifying your hearing and your life.
Prescription hearing aids are designed to amplify sound for individuals with hearing loss and are specifically programmed to match your unique hearing requirements. Unlike over-the-counter models, these devices are customized according to your audiogram, providing a superior fit and enhanced performance. Our tailor-made hearing aids aim to improve your hearing, boost your ability to communicate and enhance your overall quality of life.
We go beyond helping you. There is a wide selection of advanced hearing aid technology available with a host of unique features from brand-name manufacturers such as Phonak, Starkey, Unitron, Signia and Bernafon.
Thanks to innovations in micro-digital and material technology, today’s hearing aids come in a variety of different sizes and colours to meet lifestyle and personal preferences.
Besides helping you choose the right technology to meet your needs, our hearing care specialists program your new hearing aids to address your specific hearing loss needs.
To make things as easy as possible, we will also teach you, your family and your caregivers how to insert and remove your hearing aids.
We also educate you on proper cleaning and care of your hearing instruments, changing batteries and troubleshooting the most common issues
Since hearing aids are minicomputers placed in the moist, waxy environment of your ears, regular cleaning and TLC is essential for both longevity and performance. We want you to be comfortable with your new device, so we don’t rush through these appointments.
All of the hearing aids we fit come with a 30-day trial period (extensions are available when necessary).
Our hearing aid technicians are eager to make any necessary modifications and ensure your satisfaction.
We keep in touch and encourage annual checkups to review your hearing level and check that your aids are working appropriately.
In addition, depending on your hearing aid model and age, as well as access to a smartphone, our technicians may be able to remotely program and adjust your hearing aids for you.
Fact: Not true. The designed objective for a PSA is to increase the overall volume for recreational activities. They are not able to adapt to the noise environment around you, cancel out background noise, provide great hearing clarity or address hearing challenges in specific frequencies like hearing aids. When not used as they are intended, PSAs can damage your hearing and are not an adequate alternative for hearing aids.
Fact: Thanks to advanced sound processing to improve clarity and noise-reduction technology, today’s hearing aids adapt to each sound environment as you move from place to place. Their advanced technology does more than just amplify sound; they provide the best solution to address your unique type and severity of hearing loss as well as fit into your lifestyle.
Fact: Micro-digital technology, similar to what is used in your smartphone, has made it possible to manufacture hearing aids that are smaller, lighter weight and nearly invisible, but with ever-increasing power to improve hearing clarity. The capabilities of today’s technology to fit all lifestyles make it possible to continue living the way you’re used to without anyone ever knowing that you’re wearing a hearing aid.
Fact: Well-fit, well-maintained devices, along with hearing care provided by a hearing care professional, seem expensive until you consider the costs of untreated hearing loss. If hearing loss is left untreated, it can lead to depression and anxiety, strained relationships, cognitive decline, dementia, balance disorders and decreased productivity. In addition, improperly programmed PSAs or OTC hearing aids can add to the damage.
Fact: Hearing aids cannot cure hearing loss. They are called “aids” because they help retrain your brain to pick up the sounds that hearing loss has conditioned it to miss. That’s why ongoing support is a critical part of getting your hearing aids to work for and with you.
Fact: Most likely your “good ear” is the one you learn to favour for the telephone or group conversations, making you believe that your hearing in the better ear is normal. The vast majority of hearing challenges affect both ears equally, and nearly 90% of people with a hearing loss in one ear need hearing aids for both ears.
Fact: Hearing loss is a loss of certain sounds, not all sounds, but if you’re missing some of the sounds, you’re missing all of the conversation. Hearing care professionals program hearing aids to amplify the sounds you’re missing and enhance the clarity of the hearing that’s left.
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Jennifer looked after my mom’s hearing needs at Lynn Valley Care Centre. She was… read more just amazing. Patient and always available. Right before my mom turned 100 years old Jennifer fitted my mom with top of the line hearing aids. Over the years Jennifer has made many visits to the care home to make sure everything was ok. We could call her anytime. Unfortunately my mom passed away in May of this year. However once again Jennifer came to our rescue. My husband had to be in long term care and Jennifer adapted this hearing aids to my husband. He is very happy. For people who are in long term care or have challenges this service is really very helpful. As far as I know they are the best.
I have visited many different hearing clinics over the last 15 years for my hearing… read more issues, and Hear at Home was by far the quickest, friendliest, and most effective clinic we have experienced. Jennifer was incredibly friendly and made the …
Situated in beautiful Dellbrook Plaza of NorthVancouver, this hearing clinic goes above and beyond to… read more ensure everyone in the lower mainland has access to quality hearing health. I had the pleasure to experience my practicum here, shadowing Jennifer Abbott Registered Hearing Instrument Practitioner and owner of this beautiful centre. Jennifer and her staff made me feel as an integral part of her team fostering a supportive and inclusive atmosphere with her selection of experts. The on-site practitioner is a high level professional, and the administration staff ooze well rounded customer service! I give thanks to everyone for sharing with me their invaluable knowledge and skills, as well as the supportive environment and expert guidance which they give to everyone whom they come in contact with. Plenty of doggie treats for those walking by with their furry friends, lots of coffee tea and goodies for anyone who stops in. I highly recommend a visit to see what services they have to support your hearing health, and I also recommend the lovely walk by the brook just behind the plaza. Hope you will find the oasis I found during my time there. Enjoy!
Thorough, knowledgeable, personable and willing to take the time to adjust it till it’s right.… read more It’s a pleasure being a customer of Hear at Home..
The service received at Hear at Home Mobile Hearing Clinic, especially Emma, was outstanding! I… read more highly recommend you check them out! Conveniently situated at Delbrook Plaza, North Vancouver.
Hear at Home is absolutely amazing! Jennifer came to my house, did hearing test for… read more my mother. She is very professional, knowledgeable, experienced and super friendly! My mom felt more calm and comfortable doing the test at home. Jennifer gave us few options of hearing aids. We picked one, which turned out to be perfect to my mom. We finally don’t have to shout out aloud any more. My mom is happy, so are all of our family members. We also visited the clinic a couple of times, besides of Jennifer, all other staffs are super helpful and supportive. Our experience with Hear at Home is fantastic! Definitely they are magical! Thank you!
Very friendly and experienced personnel. I brought my mother, 90 years old for wax cleaning… read more two times. From the entrance door we are friendly greeted by receptionist Maia and right away we are offered either cappuccino, tea or water. Holy, hearing practitioner, was very careful working with my old mother, taking care about her ears, carefully cleaning with warm water. And what is the most important, after two sessions my mother’s ears are clear from wax, and she can hear again. Thank you
Awesome service and gentle wax cleaning. Most comfortable I have ever had. Worth every penny.
I have been dealing with Jennifer and her team for approximately 4 or 5 years… read more now. We got a hearing aid for my mom. My mom has had a few issues with the unit but mostly because she’s a bit klutzy with it and manages to break things. Anyway Jennifer has managed to come up with ways to either fix it under warranty or outright replace something with a spare part they have with no charge. The last time it happened I figured we would be into buying a new unit as I believe the warranty has expired now but she was able to come up with a spare part (replaced the charger because my mom broke the connection). She did this at no cost because she happened to have a spare one in her office. This is well beyond good customer service and I would not expect any business to meet this threshold. I know her and her staff work hard at customer service and appreciate working with them. This is actually the first time I have written a review for anything but felt it was worth to show my appreciation. Especially for this last time since I was out of the country and had to email Jennifer the problem and she was able to take care of it and look after my mom and get the part replaced and didn’t charge me either for the part nor her time. Again I don’t expect any business to do that and would not expect this in the future but that’s what happened. I would fully recommend her for anyone looking for hearing aid services.
If you’re homebound, struggle with mobility or are concerned about your safety in public, but need the advanced hearing healthcare a hearing specialist can provide, Hear at Home has you covered.
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Disclaimer
Hear at Home Practitioners are licensed by the College of Speech and Hearing Health Professionals of British Columbia. Any unresolved concerns they may have about the registrant’s practice may be reported to the College: College of Speech and Hearing Health Professionals of British Columbia 900 – 200 Granville St, Vancouver, BC, V6C 1S4
Phone: 604.742.6380
Toll-free: 1.888.742.6380
Email: enquiries@cshbc.ca
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We’re excited to announce that Hear at Home Mobile Hearing Clinic has been nominated for “Favourite Hearing Clinic” in North Shore News’ annual Readers Choice Awards 2026. Learn More