Assisted Living Communities
and Long Term Care

In Service Training for Assisted Living Communities and Long-Term Care Centers

Communicating with those with hearing loss can be a challenge, even with individuals who use hearing aids.

Successful communication requires that all people involved in a conversation use good communication strategies, such as:

Being in the same room and facing the person you’re speaking to
Speaking clearly, slowly, and distinctly, but naturally (shouting distorts your voice)
Using the name of the person you’re addressing when you start a conversation
Using less complex phrasing
Keeping your hands away from your face while speaking
Not talking while eating, chewing, smoking
Avoiding beards and moustaches that interfere with lip-reading
Conversing in an environment free of background noise

Rephrasing what you said if a person asks you to repeat yourself instead of using the same words
Periodically reminding conversation participants of the general topic of the conversation
Informing a person with a hearing loss of topic changes in group conversations
Asking the person to repeat specific information, like time, place, address, phone number, etc. back to you for better clarity
Avoiding extended conversation when a person is tired or ill
Paying attention to the listener to see if they seem to be confused during conversation

These listening strategies as well as additional education regarding how to handle clients with a hearing loss, hearing aids and other topics related to hearing challenges can make a huge difference in the safety and responsiveness of individuals experiencing a hearing loss in assisted living centres and long-term care facilities.

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CLIENT STORIES

No matter what happens in the world, these people remain the center of ours.

I first met Jennifer 16 years ago, when I got my first set of hearing… read more

Rebeca
August 20, 2024

We used Hear at Home Mobile Hearing Clinic for our 99-year-young uncle, and the experience… read more

Dixon Dixon
March 3, 2026

Jennifer went above and beyond, she could not have been any more helpful. I highly… read more

Dean Warren
February 23, 2026
I was introduced to Hear-At-Home nine years ago when Jennifer was assisting my father-in-law with… read more

Ken Crump
November 24, 2025

As a long term client with Hear at Home, it’s amazing to work with this… read more

Simon Manvell
October 24, 2024

I recently noticed a decline in my hearing ability and sought out a professional to… read more

Russ Najarro
October 20, 2024
Highly recommend for ear wax removal. Holy did a great job while keeping me comfortable… read more

Samuel Ferguson
March 20, 2025

A perfect solution for my elderly dad who does not like to break his daily… read more

Sandra Filosof-Schipper
January 20, 2026

Excellent service from Hear at Home. Hearing aids were well fitted and all my… read more

Keith Ferguson
November 4, 2025

Schedule a Hearing Care Appointment

If you’re homebound, struggle with mobility or are concerned about your safety in public, but need the advanced hearing healthcare a hearing specialist can provide, Hear at Home has you covered.

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Just submit the form below and one of our client care associates will contact you to schedule a hearing care appointment.

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Assisted Living Communities
and Long Term Care

In Service Training for Assisted Living Communities and Long-Term Care Centers