Assisted Living Communities
and Long Term Care

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In Service Training for Assisted Living Communities and Long-Term Care Centers

Communicating with those with hearing loss can be a challenge, even with individuals who use hearing aids.

Successful communication requires that all people involved in a conversation use good communication strategies, such as:

Being in the same room and facing the person you’re speaking to
Speaking clearly, slowly, and distinctly, but naturally (shouting distorts your voice)
Using the name of the person you’re addressing when you start a conversation
Using less complex phrasing
Keeping your hands away from your face while speaking
Not talking while eating, chewing, smoking
Avoiding beards and moustaches that interfere with lip-reading
Conversing in an environment free of background noise

Rephrasing what you said if a person asks you to repeat yourself instead of using the same words
Periodically reminding conversation participants of the general topic of the conversation
Informing a person with a hearing loss of topic changes in group conversations
Asking the person to repeat specific information, like time, place, address, phone number, etc. back to you for better clarity
Avoiding extended conversation when a person is tired or ill
Paying attention to the listener to see if they seem to be confused during conversation

These listening strategies as well as additional education regarding how to handle clients with a hearing loss, hearing aids and other topics related to hearing challenges can make a huge difference in the safety and responsiveness of individuals experiencing a hearing loss in assisted living centres and long-term care facilities.

Our Hearing Services

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Have Hearing Complications? Contact Us Today

778-340-1101

CLIENT STORIES

No matter what happens in the world, these people remain the center of ours.

My sister lost her hearing aid charger at the beginning of a long trip to… read more

Barb Hartle
June 24, 2025

Wonderfull service. Careing and kind Thanks so much

nigel c
November 20, 2024

I had a fantastic experience with Hearing at Home Mobile Hearing Clinic. Holy was incredibly… read more

Gary de Jong
April 29, 2025
Very friendly service and solved my ear problem within few minutes, the best store ever!!!!!!!!!… read more ❤️

NOOR ARISHDEEP SINGH
April 29, 2025

Quality people and outstanding service. 5 star recommendation. Gary

Gary Segnoe
November 20, 2024

I truly appreciate the professional, kind, and respectful team at Hear at Home. Although we… read more

Mahboubeh Hemati
August 11, 2025
My experience with Hear at Home, from the first phone call to the services received,… read more

Zhigang Duan
April 20, 2025

Thankyou to Jennifer and Cindy for all your help and patience in providing excellent service… read more

Jane
December 11, 2025

Excellent service from Hear at Home. Hearing aids were well fitted and all my… read more

Keith Ferguson
November 4, 2025

Schedule a Hearing Care Appointment

If you’re homebound, struggle with mobility or are concerned about your safety in public, but need the advanced hearing healthcare a hearing specialist can provide, Hear at Home has you covered.

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Have Questions? We can help

778-340-1101

Just submit the form below and one of our client care associates will contact you to schedule a hearing care appointment.

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Assisted Living Communities
and Long Term Care

In Service Training for Assisted Living Communities and Long-Term Care Centers